Rooms stink, carpet disgusting, fire department came so we had to evacuate in the middle of the night.
The front desk was BEYOND helpful when we were checking in very very late at night with 1 child and 2 infants. It is because of her that we will continue to use this hotel for our park and fly for vacations
Their advertising does not include full financial information on sleep and fly. Instead you are referred to another site to make your reservation. I did not do so because I did not know that site and will not give my credit card information to unknown sites.
Pros: Clean, updates rooms, comfortable beds, decent size TV and free breakfast. Cons: Small workout room with no towels or wipes to sanitize equipment. Only one treadmill and it was not working. Very hot room with poor ventilation.
The guy working at check-in Friday evening was great. The breakfast choices were poor unless you want a waffle. The beds were comfortable and it was a quiet stay.
Nothing fancy, nothing bad. Decent value for what you pay. The staff seemed a little checked out at times, and not present at the front desk, which was frustrating, but it is what it is.
The price to stay and friendly staff. Breakfast was just ok
I did love de pool and hotpot, and I didn't like the customer service...
Maybe recently remodeled or at least nice unique updates of paint and lights. We were given a hot tub room because all their kings were rented, a pleasant surprise. Applebees is across the parking lot, so convenient.
Breakfast was very disappointing. Very small and crowded food area. No hot food, eggs, bacon. No fresh fruit.
No issues with our stay
The staff were very kind when providing assistance but they were jardly ever around.
Great staff. Good price. Will stay again in future.
Located 1.9 mi (3 km) from Inver Wood Golf Course, AmericInn by Wyndham Inver Grove Heights Minneapolis is within a 10-minute drive of Mississippi River. This 80-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free continental breakfast is served each morning from 6:00 AM to 10:00 AM.
TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include coffee makers, free newspapers, and free local calls.
Guests of AmericInn by Wyndham Inver Grove Heights Minneapolis have access to an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 30 per room roundtrip. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Additional amenities include free WiFi in public areas, a spa tub, and coffee/tea in a common area.
Rooms stink, carpet disgusting, fire department came so we had to evacuate in the middle of the night.
Hello Zachary, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Hello Romilia,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.
The front desk was BEYOND helpful when we were checking in very very late at night with 1 child and 2 infants. It is because of her that we will continue to use this hotel for our park and fly for vacations
Hello Nick,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.
Their advertising does not include full financial information on sleep and fly. Instead you are referred to another site to make your reservation. I did not do so because I did not know that site and will not give my credit card information to unknown sites.
Hello Roland, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Pros: Clean, updates rooms, comfortable beds, decent size TV and free breakfast. Cons: Small workout room with no towels or wipes to sanitize equipment. Only one treadmill and it was not working. Very hot room with poor ventilation.
Hello MICHAEL,We appreciate the comments, especially with regards to your opinion of our towels and comments about our breakfast. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
The guy working at check-in Friday evening was great. The breakfast choices were poor unless you want a waffle. The beds were comfortable and it was a quiet stay.
Hello Chris, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!
Hello Jesse, Thank you for sharing this rating, and we welcome you to visit us again anytime.
Nothing fancy, nothing bad. Decent value for what you pay. The staff seemed a little checked out at times, and not present at the front desk, which was frustrating, but it is what it is.
Hello Dane, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and also our front desk. We hope to see you again to deliver you with a 5 star experience.
Hello Neil, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.
Hello Jodell,We're sorry to hear that you didn't have the best experience during your stay. We would appreciate it if you could please reach out to us directly so we can address any concerns you may have had. We value your feedback and hope to have the opportunity to make it right for you.