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Recent guest reviews

I am not a person that needs a 5 star resort for a quick non-leisure trip. Clean, reasonably quite - I'm good. Upon arrive I listened to 4 full minutes of the front desk agent's (Shonda) conversation with her sister. That was followed by all the reasons the pool, fitness room and restaurant was closed, and why housekeeping is not provided during your stay off any length. The following morning I left the room at 830am with the 'do not disturb' sign on the door. I returned around 230pm to find a very beat up microwave sitting on the desk. I couldn't call the desk because the phone didn't work so I went down, pretty irritated. I was told that the microwave was requested, that's why someone went into the room. I assured her it was not. Two hours later the phone rings (it can only be answered on speaker,) and I was asked by someone else if the microwave I requested was delivered. I told her she knew full well I didn't request anything and that I hadn't been in the room or able to use the phone so the Jedi mind tricks were a waste. In all, this wasn't a great experience. I can get past the rooms being outdated and every "amenity" being unavailable but the overall experience would definitely prevent me from staying here again.

Place was great!

Property was in good condition but I did not like the mandatory $100 charge for incidentals on your credit card, for a higher end hotel this is uncalled for

All the good reviews on here are wrong. Hotel in poor condition, restaurant is open when they have staff. Took a bath then found out there were no towels. And had to walk to the front desk to get them. What a joke for $239/night that I spent. Would of checked into Motel 6 if I had known!

Fantastic bed. Staff is friendly, but check in is terribly slow

Customer service, pool not open

Location was great! We have a young child and there was not a microwave in the room to warm his milk. Pool had a lot of unruly kids. We weren’t sure if they were employees kids?!

The person who checked us in was wonderful! So nice to get great customer service!

X

Property is pretty tired. Carpet felt gross. Hallways are dank.

Poor TV reception, tired towels, should leave more shampoo etc before check in. Need more outlets for tech connections. Staff all friendly and helpful

Check in line was extremely long and slow. When we finally got up to the desk to check in we were informed that the king size bed room we had booked months prior they had “run out of” put us in a double queen with no discount or apology. The room smelled like a smoking room although we had requested non smoking. No clean towels when we arrived: would not recommend.

Overall, nice hotel and room. Bar soap disintegrated into small pieces. Shower head was old and did not disperse water well.

One of the rooms heat did not work the whole night caused the windows to sweat damaging my property... the restaurant inside of the establishment which happened to be the reason I picked the location was out of service... just a bad experience

It’s in a great location and the rooms are nice and clean.

N Mayfair Rd Milwaukee WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Wauwatosa within a short walk of Mayfair Mall, Radisson Hotel Milwaukee West is within a few miles (5 km) of other popular sights such as Milwaukee County Zoo. This 150-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a theme restaurant that specializes in seafood. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect to find free WiFi and 43-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and phones are also available. Housekeeping is available on request.


Property features

Guests staying at Radisson Hotel Milwaukee West enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Premium Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Premium Room, 1 King Bed, Non Smoking, Balcony

1 King Bed | Sleeps 3

Guest reviews for Radisson Hotel Milwaukee West

Everyone (20) Couples (4) Family (10)
2
Partner Couples Business Business

I am not a person that needs a 5 star resort for a quick non-leisure trip. Clean, reasonably quite - I'm good. Upon arrive I listened to 4 full minutes of the front desk agent's (Shonda) conversation with her sister. That was followed by all the reasons the pool, fitness room and restaurant was closed, and why housekeeping is not provided during your stay off any length. The following morning I left the room at 830am with the 'do not disturb' sign on the door. I returned around 230pm to find a very beat up microwave sitting on the desk. I couldn't call the desk because the phone didn't work so I went down, pretty irritated. I was told that the microwave was requested, that's why someone went into the room. I assured her it was not. Two hours later the phone rings (it can only be answered on speaker,) and I was asked by someone else if the microwave I requested was delivered. I told her she knew full well I didn't request anything and that I hadn't been in the room or able to use the phone so the Jedi mind tricks were a waste. In all, this wasn't a great experience. I can get past the rooms being outdated and every "amenity" being unavailable but the overall experience would definitely prevent me from staying here again.

By on May 16, 2023

Review comment responded on May 17, 2023

Good morning, we certainly do apologize for your disappointing stay at our property. Please contact us directly if there is anything we can do for you.

5
Everyone

By on Apr 24, 2023

Review comment responded on May 15, 2023

Thank you!

5
Family

Place was great!

By on Aug 29, 2022

Review comment responded on Oct 5, 2022

Thank you for taking the time to post a positive review of our hotel. We hope to see you again in the near future.

3
Friends

Property was in good condition but I did not like the mandatory $100 charge for incidentals on your credit card, for a higher end hotel this is uncalled for

By , from De Pere on Aug 8, 2022

Review comment responded on Aug 12, 2022

Hi Terry, Thank you for your recent stay at Radisson Hotel Milwaukee West and taking the time to review us. As a standard throughout our industry the incidental fee can average anywhere from $50.00 to $200.00 and we want to make it convenient for our guests to order movies, enjoy our Jimmy's Island Grill & Iguana Bar without having to go to the Front Desk to to put a credit card down.

1
Family

All the good reviews on here are wrong. Hotel in poor condition, restaurant is open when they have staff. Took a bath then found out there were no towels. And had to walk to the front desk to get them. What a joke for $239/night that I spent. Would of checked into Motel 6 if I had known!

By on Aug 7, 2022

Review comment responded on Aug 12, 2022

Dear Robert, On behalf of the entire staff at Radisson Hotel Milwaukee West we apologize for your recent experiences with your stay. Jimmy's Island Grill is open Monday - Saturday from 11 AM to 10PM and the hours are on the Jimmy's sign outside as well. We are diligently working on the issues you mentioned to fine tune our operations. We hope upon your next visit us we will exceed your expectations.

1
Everyone

By on Aug 3, 2022

4
Business Business

Fantastic bed. Staff is friendly, but check in is terribly slow

By on Jul 30, 2022

Review comment responded on Aug 1, 2022

Dear John, On behalf of the entire staff at Radisson Hotel Milwaukee West we would like to thank you for your recent stay with us and also for taking the time to send us feedback. We are glad that you found our beds comfortable and the staff friendly.

1
Family

Customer service, pool not open

By on Jul 11, 2022

Review comment responded on Jul 16, 2022

Dear Ryan, On behalf of the entire staff at Radisson Hotel Milwaukee West we apologize for the concerns you mentioned. Unfortunately, do to the warmer weather our pool is utilized a lot and there was a child that had an accident in the pool so for the safety of our guests we have to close it.

2
Everyone

By on May 22, 2022

3
Family with small children

Location was great! We have a young child and there was not a microwave in the room to warm his milk. Pool had a lot of unruly kids. We weren’t sure if they were employees kids?!

By , from Marquette on Apr 11, 2022

Review comment responded on Apr 11, 2022

Good afternoon Megan, Thank you for your review. We have a microwave near the elevators the main level of Hotel for our guests to use and if requested our Maintenance staff would have been happy to bring you one. Our Team members are not allowed to have their kids in the pool.

Radisson Hotel Milwaukee West

2303 N Mayfair Rd, Milwaukee, WI 53226
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