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 Milwaukee •1 Room
 Milwaukee • 1 Room
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Hotel Metro

4.0 out of 5.0
Overview Reviews Amenities & Policies
411 E Mason St, Milwaukee, WI
1-844-663-2269
4.0
out of 5
"Good!"
See all 25 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Family

Recent guest reviews

The staff at the hotel was very nice and courteous. The hotel is very run down and outdated. There is an odor in the halls of the hotel . The rooms need to be completely rehabbed. The paint on the walls is outdated and falling apart the carpeting in the rooms are gross. The bathrooms are completely outdated from the showers the bathtub to the mirrors on the wall. I would say it was completely disgusted by the room I would not recommend this to anyone nor would I ever stay there again.

Love the history and uniqueness! Room was clean👌 Bed was comfortable. Limited and expensive parking.

I liked the historical building and the art deco styling of the property.

Hotel Metro is in need of renovation. We were told that Marriott will be investing in this historic hotel's upgrades and improvements in the next year. The bathroom was dark and the lighting should be replaced. The room design was very spacious and comfortable. The hotel staff were very pleasant, but not able to answer some of our questions. The downtown location of the hotel is ideal for walking to many destinations.

Loved the style and attention to historic preservation. Unique decorating in retro style/ Art Deco. Loved the oversized bathtub. The furnishings were tired however, and outlets near the bed were hard to find. When we were searching for an outlet, we noticed that repairs needed to be made to the walls. The bed was very soft and the pillows soft and undersized. The television in the sitting area didn’t work.

This hotel was surprisingly run down. We had a whirlpool room, and it was all very average. The bed was comfortable enough but the curtains didn’t close all the way so there was a streetlight that shined in my face the entire night.

I love the Art Deco, it’s a historical building so everything is very well preserved. It’s like being in Miami in Milwaukee. The room was nice with a fireplace and whirlpool tub.

The major thing that is needed at the property is more convenient outlets and power supplies near the beds. I had to use an outlet by the floor to charge my phone. Loved the size of the room and the public area plus services at the valet and front of the house

I loved the hotel! Best I've ever stayed at. Staff was awesome. Room was awesome. The in house food was excellent

I like the service, I like the fact that it was my first time and the staff was able to explain all the questions I had. The only part I didn’t like was the pictures for the bathroom was really different it Elias not how it looks inside but other then that I had a beautiful time

Historic building which was very cool. We stayed in the king suite with the jetted tub. The room was very nice. There was no rain shower just a normal shower head and the KING bed was so uncomfortable. If those things were better this room and hotel would be EXCELLENT.

Surely didn’t expect this to be the best hotel I’ve stayed in. Have paid double for rooms half as nice.

Very friendly staff. Cute room. I'd stay there again.

Easy check in, valet is friendly, fast, and helpful, room is very clean and spacious!

The piping in the room was very loud which made it nearly impossible to sleep. The food in the room was stale and expired (even though they still charged me for it). Had to call front desk or maid service to let me into my room or the “fitness facility” because my key never worked. Lasted about 10 hours here before switching hotels.

Always wonderful! The staff seems very happy to be working at the Metto. It spills over to the customers!

There were no outlets near the bed, not a big deal, but was a bit of a hassle. No valet available when I pulled up. I parked in the "hotel parking" garage next door. In the morning, I found out the hard way that it was a different hotel, and $29 for the night. My check in was extremely quick and pleasant.

E Mason St Milwaukee WI

Hotel highlights

  • Walking distance to Pabst Theater and Riverside Theater
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in East Town, Hotel Metro is within a 5-minute walk of Pabst Theater and within 15 minutes of other popular attractions like Riverside Theater. This 4-star hotel has 63 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

The 63 rooms are individually decorated and have an array of amenities, including iPod docks, refrigerators, and minibars. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, free newspapers, and free long-distance calls are also available.


Property features

Hotel Metro features a fitness center, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 27.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this boutique hotel include free use of bicycles, a computer station, and express check-out.

Room options

Deluxe Suite, 2 Double Beds

Full 2 | Sleeps 4
$124* Per night/room Nov 21 - Nov 22

Deluxe Suite, 1 King Bed

King 1 | Sleeps 2

Spa Suite, 1 King Bed

King 1 | Sleeps 2

Master Suite, 1 King Bed

King 1 | Sleeps 2

Deluxe Suite, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Hotel Metro

Everyone (13) Couples (6) Business (1) Family (5)
1
Partner Couples Families

The staff at the hotel was very nice and courteous. The hotel is very run down and outdated. There is an odor in the halls of the hotel . The rooms need to be completely rehabbed. The paint on the walls is outdated and falling apart the carpeting in the rooms are gross. The bathrooms are completely outdated from the showers the bathtub to the mirrors on the wall. I would say it was completely disgusted by the room I would not recommend this to anyone nor would I ever stay there again.

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Hello, We are sorry to hear that your stay was anything less than great. We appreciate your kind words about the service that you received from the staff here. We are currently undergoing a complete renovation to bring the hotel to more modern standards. Which means that we are replacing everything! That includes the carpet, furniture, bathroom fixtures, paint, and everything in between. I would like to take this opportunity to invite you back after renovations. Please email me directly at clesure@hotelmetro.com, I would love to speak further with you as well as send you a gift certificate for a free nights stay in the future. Thank you for choosing Hotel Metro! We appreciate your feedback! I look forward to speaking with you.

4
Everyone

By on Sep 29, 2019

Review comment responded on Sep 29, 2019

Thank you for choosing Hotel Metro! We appreciate your feedback!

5
Partner Couples

Love the history and uniqueness! Room was clean👌 Bed was comfortable. Limited and expensive parking.

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Thank you for choosing Hotel Metro! Your feedback is appreciated!

4
Everyone

By on Aug 11, 2019

Review comment responded on Aug 20, 2019

Thank you for choosing Hotel Metro! We appreciate your feedback!

4
Families

I liked the historical building and the art deco styling of the property.

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Thank you for choosing Hotel Metro! Your feedback is greatly appreciated!

3
Partner Couples Families

Hotel Metro is in need of renovation. We were told that Marriott will be investing in this historic hotel's upgrades and improvements in the next year. The bathroom was dark and the lighting should be replaced. The room design was very spacious and comfortable. The hotel staff were very pleasant, but not able to answer some of our questions. The downtown location of the hotel is ideal for walking to many destinations.

By on Jun 19, 2019

Review comment responded on Jun 28, 2019

We appreciate your feedback! You will be pleased to know that we have indeed started renovations on the hotel! We are excited to see such a historic building become modernized but still keep the same classic Art Deco flair. We hope to see you after the renovations! Thank you for choosing Hotel Metro!

4
Everyone

By on Jun 8, 2019

Review comment responded on Jun 8, 2019

Thank you for choosing Hotel Metro! Your feedback is greatly appreciated.

4
Families Friends Families

Loved the style and attention to historic preservation. Unique decorating in retro style/ Art Deco. Loved the oversized bathtub. The furnishings were tired however, and outlets near the bed were hard to find. When we were searching for an outlet, we noticed that repairs needed to be made to the walls. The bed was very soft and the pillows soft and undersized. The television in the sitting area didn’t work.

By on May 31, 2019

Review comment responded on Jun 3, 2019

Thank you for choosing Hotel Metro! We appreciate your feedback. We are happy that you enjoyed your stay. We would also like to take this time to let you know, that the issues mentioned will be taken care of as well. We have renovations scheduled this year, and we would love for you to come back and experience the difference!

2
Partner Couples

This hotel was surprisingly run down. We had a whirlpool room, and it was all very average. The bed was comfortable enough but the curtains didn’t close all the way so there was a streetlight that shined in my face the entire night.

By on May 16, 2019

Review comment responded on May 19, 2019

We are sorry to hear that your stay with us was less than enjoyable. Hotel Metro a historic property, and although we love the history of the building we agree that it needs a little "face-lift". We will be starting renovations this year, to make sure we are keeping up with the expectations that our guests demand. Thank you for choosing Hotel Metro! We hope you give us another chance!

5
Partner Couples

I love the Art Deco, it’s a historical building so everything is very well preserved. It’s like being in Miami in Milwaukee. The room was nice with a fireplace and whirlpool tub.

By on May 3, 2019

Review comment responded on May 24, 2019

Thank you for choosing Hotel Metro! We appreciate your feedback!

Hotel Metro

411 E Mason St, Milwaukee, WI 53202
url importing https://www.orbitz.com/Milwaukee-Hotels-Hotel-Metro.h106144-p2.Hotel-Reviews