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Recent guest reviews

Like the place its not crowded and the staff are friendly.but we foud some cockroach roaming around .and breakfast sucks , when we went to grab breakfast only have oatmeal and the coffee taste like water.hopefully they can upgrade for donuts or bagels or cereal maybe?.

The bed is so squeaky. The water is so dark and rusty

Very bad experience. Room had very bad smell and bed and kitchen were not clean. Toilet flush was not working.

Facility was adequate. Unlike other suite-based places, pots and pans and plates and such were available from front desk, but not located in room. Located within walking distance of several food options.

This place was absolutely terrible. The room was dirty and falling apart, the water didnt get hot so I had a cold shower, there are no hairdryers in the rooms... the staff doesnt answer the phone and service is slow. I checked out after one night and switched hotels.

.................Good location , close to 680 and SJ

Don't believe the pictures. Place is run down. Compared to another ESA in San José at same rate this place is too dumpy.

Pet friendly and check in was easy and fast. Close to freeway and restaurants.

no ice machine, free breakfast yeah?nah!all you can have was a choice of decaf coffee, regular coffee, hot water, a choices of nature valley bar, oatmeal, a cheap muffin and nothing more sitting on a small table top as soon as you enter the building. not exactly what i expected for breakfast. and bed sheets has brown stains and an outdated bathroom

The room was dirty, smelled horrible, and was in disrepair. Found a bunch of hairs in the bed - Yuck. So bad I had to leave.

Ventilation in the third floor is very bad. You can hardly breathe cause of cigarettes smells in the hallway. No plastic/paper cups in the bathroom.

The day I check-in, I arrive 5 minutes earlier before the check-in time and I was surprised there's nobody in the front desk. Few minutes later a lady show up w/ a cleaning gear. Look like the girl in the front desk also do the house cleaning. Every time I go to the front desk the person is not there or busy talking in the phone.

Room is not clean. Pillows smell towels were dirty.

Smokiy. Needs a remodel. Terrible breakfast. Just an old muffin

I purchased my room about 36 hours prior to arrival. When I got there, the front desk was helping someone else. For fifteen minutes I waited, and when it was my turn, I was told there was no available rooms. I walked in with my luggage, so obviously I was checking in. Would've been nice to be told that when I walked in. I was told to go to the Extended Stay about 5 miles away. I never made it to the room, but I'm glad I didn't stay at this location. The hallways/entry were dirty and run down looking, and there was an element of people there that made me uncomfortable. And it was not just one group of people -- many folk who seemed to be hovering in the halls.

The hotel was very unclean. Trash was on the floor in the hallways and in the elevator. Upon arrival to my room, the room was found unclean also. The bedspread had stains on it, as well as the sheets. The protective covering on the box spring and mattress had dark brown stains all over them. The kitchen counters were torn up and stained. The kitchen sink dripped all night. No coffee maker in the room, no blow dryer. Old ironing board that the cover was torn, wouldn't stay on and covered in stains. The iron had a large chunk missing out of the edge of the iron plate. Bathroom counter was stained with some mysterious black/yellow stain. At one point I forgot to put my slippers on and stepped on the carpet barefoot - it felt sticky and nasty.

Not worth the money. Bad smell through out the room. Horrible...Bad bed..Better to sleep in the car

Comfortable, clean, updated, and pretty quiet. We moved from the middle to the top floor because there was a lot of noise above us when people walked around their room. Top floor is better. Dogs were welcome. Lots of grassy areas all around hotel to walk them. Coffee and grab-and-go breakfast items like fruit, granola bars, instant oatmeal and muffins. Location is great. 3-4 shopping plazas within a 1/4 mile with all kinds of stores including a Safeway grocery store. Very happy with our 3-day stay here.

The hotel itself looks pleasing from the outside. However, from the time of check-in to the time of check-out it was the worst experience I have ever had staying at any hotel. The night staff was rude, and they were both confused as to what was going on in each room. The first room I was given looked as if people were staying there. It has socks all over the place, and the room was terribly messy. I then had to wait while the night staff gave me another room, and tried talking to me while answering calls. Overall, the worst experience and dirtiest hotel yet.

Hillview Ct Milpitas CA

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America San Jose - Milpitas is located within a few miles (5 km) of Great Mall of the Bay Area and BAPS Shri Swaminarayan Mandir. This 146-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

The 146 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Renovated in 2013, Extended Stay America San Jose - Milpitas offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America San Jose - Milpitas

Everyone (15) Business (7) Couples (4) Family (3) Other (2) Friends (3)
3
Family

Like the place its not crowded and the staff are friendly.but we foud some cockroach roaming around .and breakfast sucks , when we went to grab breakfast only have oatmeal and the coffee taste like water.hopefully they can upgrade for donuts or bagels or cereal maybe?.

By on Jun 11, 2019

Review comment responded on Jun 12, 2019

We appreciate your evaluation of your stay at our hotel. Although you liked certain aspects of your visit, we are for the untidiness and our breakfast not being according to your satisfaction. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our offerings going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

5
Everyone

By on May 11, 2019

2
Everyone

The bed is so squeaky. The water is so dark and rusty

By on Dec 20, 2018

Review comment responded on Dec 20, 2018

David, thank you for taking the time to evaluate your visit. We apologize for the difficulties you encountered in your room. Please be assured that we have discussed your feedback with our maintenace team, and they are inspecting and fixing the problem you mentioned. Also, know We wish we were aware of the issues as we would have happily shifted you to some other room. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management

1
Everyone

Very bad experience. Room had very bad smell and bed and kitchen were not clean. Toilet flush was not working.

By on Aug 13, 2018

Review comment responded on Aug 16, 2018

Thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team in an effort that our future guest never encounter a similar issue. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

3
Everyone

Facility was adequate. Unlike other suite-based places, pots and pans and plates and such were available from front desk, but not located in room. Located within walking distance of several food options.

By , from CA on Jun 12, 2018

Review comment responded on Jun 13, 2018

Thank you for staying with us. Although you liked our convenient location, we are sorry if we missed meeting any of your expectations. Please know kitchenware for your suite is kept at the front desk as per our brand standards. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management

1

bad hotel

Everyone

This place was absolutely terrible. The room was dirty and falling apart, the water didnt get hot so I had a cold shower, there are no hairdryers in the rooms... the staff doesnt answer the phone and service is slow. I checked out after one night and switched hotels.

By on May 20, 2017

Review comment responded on May 22, 2017

It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding stay and service that we typically provide. Sincerely, General Manager

4
Everyone

.................Good location , close to 680 and SJ

By on May 9, 2017

Review comment responded on May 11, 2017

Thank you for choosing to stay at Extended Stay America - San Jose - Milpitas. We are delighted to know you were comfortable here and that our location close to various attractions of the city was ideal for your visit. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, General Manager

2

needs overhaul

Everyone

Don't believe the pictures. Place is run down. Compared to another ESA in San José at same rate this place is too dumpy.

By on Mar 15, 2017

4

nice hotel easy check in

Everyone

Pet friendly and check in was easy and fast. Close to freeway and restaurants.

By on Feb 14, 2017

2

okay

Everyone

no ice machine, free breakfast yeah?nah!all you can have was a choice of decaf coffee, regular coffee, hot water, a choices of nature valley bar, oatmeal, a cheap muffin and nothing more sitting on a small table top as soon as you enter the building. not exactly what i expected for breakfast. and bed sheets has brown stains and an outdated bathroom

By , from california on Dec 31, 2016

Extended Stay America San Jose - Milpitas

1000 Hillview Ct, Milpitas, CA 95035
url importing https://www.orbitz.com/Milpitas-Hotels-Extended-Stay-America-San-Jose---Milpitas.h104195-p2.Hotel-Reviews