Hotel Certosa3.0 out of 5.0
Recent guest reviews
This hotel has a tram station in front of it, so it is very easy to get to downtown. The staff from reception is very friendly and they helped us with any information requested. Indeed the walls are thin. However, we were pleased about this property.
Me and my wife stayed in this hotel 3 nights between 14-17 April 2017. Normally I do not comment on hotels because I do not seek too much from hotels. But this was horrible. It ruined our small vacation. 1- Our room was on the secont floor. There were 3 different wifi spots but none of them worked (or worked weakly, a page is opend in several minutes) and we were totally isolated from the rest of the world. 2- We could not open the balcony door. It was stuck and I was afraid of breaking it. It had an old wooden frame. When we asked the receptionist, he simply ignored. 3- Air conditioning was the worst. We could not open the balcony door. It was like a sauna. I slept almost naked, yet i woke up in sweat in the middle of the night. 4- We could turn the wc lamp on only for the first night. Then somehow it did not work. We used second lamp to enlighten. 5- TV did not function. 6- The walls were so thin that second night we witnessed a couple having an intercourse. Third night, we listened a man snoring the whole night (He shaked the walls). Beside, our sleep was interrupted every single night because of the screams and noises coming from outside. The hotel is located in a really bad neighbourhood. 7- We left the room, door locked, windows closed. When we come back, the windows were wide open. Our belongings were in the room, unsafe. Apparently, the janitor forgot it open. I was really angry because the balcony is used by at least 3 other rooms. 8- At breakfast, we had not many options. It was below average. The bread was hard like a stone. 9- All receptionists were reluctant and adamant. When we asked help for those problems, they opted ignoring. Their English knowledge was really limited. Even the janitor spoke better than the receptionists. 10- When we first checked in, they did not inform us anything. I would expect at least a short introduction. Last year, we stayed at a 2-star hotel in Crete and they informed us about everything without asking and were helpful all the time. 11- The receptionist did not lead us to the free parking outside. Instead, he said, we can park at a nearby indoor garage (For 2 days, 30 euro). All in all, we traveled around with 3 sleepless and horrible nights because of this hotel. The only good thing was that the towel and the room were clean. I am giving one star because of this. But I would not stay at a hotel like this. Never again! Never!
This is a hotel not so far away from the city fair and RHO fair. People there are friendly and reception is open 24h, that's very good. The room I get has no standard windows (that allows sun light to come in) only upper windows. So it wasn't so nice, but clean. It is ok for short staying specially if you have not to stay long time in room but sleep.
I spend education three days in that location and I liked it. First of all is no far from the center, good tram and bus condition to the center ant to the central station. A very good breakfast and clean large rooms. At a very good price.
Hotel is at a central location. There are several busses & trams next to the hotel. Service is minimum. Not quite the talkers. Room is clean, beds are hard and the pillows are flat. Shower is very small, you can't even move in it. Breakfast is minimum, I would not reccomend it.
This small hotel is near by city center and public transport stop. During our visit nothing distrubing happen. Breakfast was very simple and after a few days became monotone - ham, cheese, veggy etc. I hope about scramble eggs, but hotel itself doesn't have kitchen, so they can't prepare anyhing warm, but in price of breakfast is a coffee, cappuccino etc. Disadvantage is a dinner, because as I wrote, hotel don't have own kitchen, so you havd to go out for dinner and discover Milano's restautant. It is a nice, clean and quiete hotel.
The good part first The room was very nice good sized, clean and was cleaned everyday. Shower was bit small I kept banging my arms on the wall but the temperature was good. The double bed was actually 2 singles put together but it wasn't too much of a problem for us. Breakfast lounge had some really nice croissants though we felt like we were being watched the whole time we were dining. As we were checking out they handed us the bill for the city tax(expected) which was unusually large(unexpected). There was a notice on the front desk that tourists in Aug will have 50% discount on the city tax and so when I asked about the discount the lady replyed that the offer is not for this year which was very strange because why not remove the sign? They had half an year to do it So we paid 4euros per night per person this is the 4 star hotel's city tax rate so again came the feeling of being ripped off. Overall nice room, not exactly best staff, expensive city tax rates Would rather chose a hotel close to the station next time because the overall price including the city tax pretty much sums up to be equivalent to the more expensive hotels next to the central station
Near to the center of the town going in Tranway and the same to Stadio San Siro. with breakfast in the morning and great rooms to be with the family, friends or alone. Its a little and confortable hotel
We have stayed in this hotel for 2 nights. Easy access to city centre as Bus Stops and Tram stops are few minutes away. Breakfast is normal. Only negative point is too much neighbour noises in the room. You can literally hear everything happening in next room. Internet is good.
We came only for 3 nights but on the first night we already regreted that we booked at this hotel.We asked for help from the young ''gentleman'' how to use the heating system.He showed us and said ''it was on zero what do you want ......good night''.We were shocked and couldn't believe what we have heard.And we still cannot believe that someone can work in a hotel behind reception desk with this manners.And the hotel management tolerates this kind of behavior.The hotel is clean,quite and there are all the facilities to be a good hotel but all this loses its significance because there is an incapable staff member behind the reception desk.Avoid this hotel.
- Walking distance to Fiera Milano City and Milan Convention Centre
- Free WiFi in rooms and public areas
- Concierge services
Located in Certosa, Hotel Certosa is a leisurely stroll from popular sights such as Fiera Milano City and Milan Convention Centre. This 25-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and concierge services. It's also close to Cathedral of Milan and Arco della Pace.
For your convenience, a buffet breakfast is served each morning for a fee. At the end of the day, the bar/lounge is a great place to grab a drink.
All 25 air-conditioned rooms provide safes, phones, and desks. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets.
Hotel Certosa features free WiFi in public areas, a computer station, and express check-in. Self parking is offered for EUR 15 per day. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This hotel also has express check-out.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 174 reviews