Starhotels E.c.ho.4.0 out of 5.0
Recent guest reviews
All in all - we had a great stay! Fantastic location near Central station- less than 5 minutes walking distance. Clean room Friendly staff Well maintained establishment I would definitely come back and stay here.
We really enjoyed our stay here. We had very cosy room with comfortable bed. Location next to the central station is additional advantage. Our breakfast was also very decent. A small minus for lack of swimming pool and mini bar (partly not in the fridge, which suggested some products are for free).
The hotel was was good. But: At the time of the checkout I was asked to pay more that was stated in my voucher. Hotel manager Guacomo was very disrespectful. He told me that he is going to charge my credit card extra money.My voucher had detailed explanation of the charges and fees . The manager kept on saying that is a mistake on Agoda's site . ( manager wanted to charge extra 30euros , what a shame! )After arguing with mefor 30 min he told that he have changed his mind and not going to charge my credit card without my authorization. (Thanks god!) He suggest to call Agoda and ask to change the tax fees . I find it ridicules behavior of the hotel management. The disrespect of the hotel guests and condescending attitude Will turn hotel guests away! Very disappointed .
Loved this hotel and would highly recommend it! I read into how they keep their menus benefiting the local agriculture by locally sourcing their foods and using sustainable ways to heat the hotel etc. Perfect location by the central station. The staff were amazing help and very friendly. Very clean, spacious and modern rooms. Lovely and quiet. Used the gym a few times, it was rather small and has a limited about of equipment. But enough for a quick workout. Great restaurant with very tasty food. Can't recommend it enough, definitely worth the price.
Very clean hotel but that's about it. I was not pleased with the check-in. The receptionist was skeptical whether he should take our IDs and not passports as he was not aware if my country was in the EU or nor which it has been for the past 10 years. It felt like he kept looking down on us and especially when you have seen that he was treating the check-in before us nicer, it makes a big difference. Not very good soundproofing of the rooms as well. Our neighbors kept banging their door at all times during the night. Extremely unpleasant when you are on holiday and trying to relax... The worst part came after we checked-out. I forgot my keys in the room, unfortunately. As I work in a hotel, I am fully aware of the procedures and was willing to pay for the postage myself. However, the hotel informed me that it would cost me 70 euros to send a pair of keys from Italy to UK which took me aback as usually a postage overseas does not cost that much. After a few weeks of trying to arrange a collection unsuccessfully, my boyfriend emailed them in Italian and they told him they can send it for 15 euros... You can imagine how I felt... So because I don't speak Italian and I am not Italian, I have to pay 55 euro more... I will not recommend!!! Very poor service!!! I would rate minus if I can!
The hotel is located by the central station, which has some great architecture. The hotel itself is very modern, clean, with nicely done rooms. The staff is very nice and accommodating, cleaning of the rooms quick and very good. I would recommend trying out the Echo restaurant in the hotel, the food is excellent. As far as the flaws go, there is not anything major. The breakfast had a great selection but I would recommend improving the eggs though. Coffee, served by the staff was excellent.
The hotel is located central within 2 min walking distance from Central Station in Milan as well as several subway stations. The hotel offers nice, clean and perfect sized rooms with all necessary items for business trips. The staff is very friendly and the breakfast buffet amazing. Highly recommendable.
This hotel is about 5 minutes walk to the main train station. It is in a very convenient location as you can take the subways from the main train station to pretty much anywhere in Milan! The rooms were very clean, well maintained and modern! It was also very roomy with a built in couch. Check in was very quick and staff were always very polite and helpful! Breakfast was included and it was delicious! There was a very good selection. I will definitely stay at this hotel again in my next trip to Milan!
A new hotel with very helpful staff and good location (near to Central and Metro Station). The room on the 4th floor was large, modern and clean. Room was quiet, but sometimes there was a short vibration in the building.The interior have modern design. Breakfast is delicate. Perfect for business stay, I really enjoyed three night stay at hotel.
Perfect hotel for an overnight stay between two train rides. Location directly across the train station. The rooms are modern and work well for those who do not need to be center of town. Nevertheless you can use the metro from the station. A private garage is also great. The service was impeccable and they went out of their way to accommodate us. The food in the Etaly dinning area was disappointing but the breakfast spread was impressive other than the beacon that was like leather (maybe it was beef ?) Good value for money
Reviews from Trip Advisor
85% of guests recommend this hotelTotal of 1359 reviews