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The Grayson Miami Downtown

4.5 star property
Luxury hotel with 2 outdoor pools, 6-minute walk to Kaseya Center
VIP Access

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Photo gallery for The Grayson Miami Downtown

Exercise/lap pool
Deluxe Room, 2 Queen Beds, Bay View | Room amenity
Standard Room, 1 King Bed, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Lunch served, Latin American cuisine
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly

Explore the area

View in a map
1100 Biscayne Blvd, Miami, FL, 33132
  • Place, Kaseya Center
    ‪5 min walk‬
  • Place, Bayside Marketplace
    ‪9 min walk‬
  • Place, Bayfront Park
    ‪9 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(14 reviews)
  • Bay view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 486 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Bay View

Superior Room, 1 King Bed, Balcony, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, Balcony, Bay View

9.6 out of 10
Exceptional
(24 reviews)
  • Bay view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom, Accessible, Bay View

Superior Room, 1 Bedroom, Accessible, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 Bedroom, Accessible, Bay View

8.4 out of 10
Very good
(5 reviews)
  • Bay view
  • 501 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View, Corner

Standard Room, 1 King Bed, Bay View, Corner | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Bay View, Corner

  • Bay view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View | View from room

Superior Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Pool View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 2 Queen Beds, Balcony, Pool View

8.8 out of 10
Excellent
(9 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View

Junior Suite, 1 King Bed, Balcony, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Balcony, Bay View

8.6 out of 10
Excellent
(12 reviews)
  • Bay view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(5 reviews)
  • Bay view
  • 729 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Deluxe Room, 2 Queen Beds, Bay View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(6 reviews)
  • Bay view
  • 729 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | Living area | 50-inch flat-screen TV with satellite channels

Suite, 1 King Bed, Balcony, Bay View

  • Bay view
  • 1459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Miami

Located in Downtown Miami, The Grayson Miami Downtown is within a 5-minute walk of popular attractions such as Phillip and Patricia Frost Museum of Science and Adrienne Arsht Center for the Performing Arts of Miami-Dade County. This 130-room, 4.5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Phillip and Patricia Frost Museum of Science - 3 min walk - 0.2 miles
  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 5 min walk - 0.3 miles
  • Kaseya Center - 5 min walk - 0.3 miles
  • Bayside Marketplace - 9 min walk - 0.5 miles
  • Bayfront Park - 9 min walk - 0.5 miles

Getting around

  • Eleventh Street Metromover Station - 1 min walk
  • Miami Central Brightline Train Station (EKW) - 15 min walk
  • Miami Intl. Airport (MIA) - 18 min drive

Restaurants

  • ‪Bacardi Ocho Lounge - ‬6 min walk
  • ‪Earl’s Kitchen + Bar - ‬6 min walk
  • ‪Bistro Cafe - ‬7 min walk
  • ‪Miami Slice - ‬8 min walk
  • ‪CRAFT Bayside - ‬4 min walk

About this property

The Grayson Miami Downtown

Luxury hotel with 2 outdoor pools, 6-minute walk to Kaseya Center
Guests of The Grayson Miami Downtown have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Valet parking is available for USD 46.00 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 50-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Minibars, espresso makers, and free local calls are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alicia Med Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 28 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bella's Bar
  • G Bar Restaurant
  • Gabriel Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100.00 per day
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 33.9 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness center access
  • Fitness/yoga classes
  • In-room safe
  • Partner property beach club access
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 28.00 per person
  • Valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 33.9 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ME Miami
ME Miami Melia Hotel
ME Miami Melia
ME Miami
The Grayson Miami Miami
The Grayson Miami Downtown Hotel
The Grayson Miami Downtown Miami
The Grayson Miami Downtown Hotel Miami
The Gabriel Miami Curio Collection by Hilton
The Gabriel Miami Downtown Curio Collection by Hilton

Frequently asked questions

Is a free cancellation option available at The Grayson Miami Downtown?

The Grayson Miami Downtown offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Grayson Miami Downtown?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at The Grayson Miami Downtown on Mar 4, 2026 start from $159.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of The Grayson Miami Downtown?

This hotel is situated in Downtown Miami within a 10-minute walk of Kaseya Center and Downtown Miami Shopping District. You'll also find Bayside Marketplace and Bayfront Park less than a mile away.

Is parking available on site at The Grayson Miami Downtown?

Yes, valet parking is offered for USD 46.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Grayson Miami Downtown?

Alicia Med Spa is the hotel's spa and services include Swedish massages, sports massages, Ayurvedic treatments, and reflexology.

Does The Grayson Miami Downtown include a casino?

No, The Grayson Miami Downtown doesn't have a casino.

Is there an indoor pool at The Grayson Miami Downtown?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at The Grayson Miami Downtown?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant.

Are there hot tubs at The Grayson Miami Downtown?

Yes, guests can enjoy a spa tub at this hotel.

Does The Grayson Miami Downtown have a restaurant that serves breakfast?

Yes, The Grayson Miami Downtown serves continental breakfast for a surcharge each morning at Bella's Bar.

Does The Grayson Miami Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Grayson Miami Downtown for a fee of USD 100 per pet, per stay. The property also provides food and water bowls. A deposit of USD 100.00 per day is collected.

Does The Grayson Miami Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Grayson Miami Downtown?

The closest major airport to The Grayson Miami Downtown is Miami, FL (MPB-Public Seaplane Base), which is within a mile. Another top airport is Miami Intl. Airport (MIA), which is located 6.6 mi away (18-minute drive).

Are there rooms with balconies at The Grayson Miami Downtown?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean or pool views.

The Grayson Miami Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1150 out of 1661 reviews
Rating 8 - Good. 222 out of 1661 reviews
Rating 6 - Okay. 150 out of 1661 reviews
Rating 4 - Poor. 61 out of 1661 reviews
Rating 2 - Terrible. 78 out of 1661 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Daijah

Stayed 2 nights in Nov 2025

10/10 Excellent

Heather, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a concert at
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Stayed 2 nights in Nov 2025

6/10 Okay

benjamin

Stayed 2 nights in Nov 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Shower pressure was ok but the bed was amazing! Service at hotel was awesome also!
Stayed 1 night in Nov 2025

10/10 Excellent

Meño

Stayed 1 night in Nov 2025

8/10 Good

Felice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Greyson’s check in was awesome. Our room was spacious and clean. We visited the pool and ate at the cafe on the 14floor. We purchased breakfast when the room was booked. One of the staff members was not very friendly or hospitable. Maybe she was having a bad day at 8:45 am…she switched out and was no longer our waitress and I was happy about that. This is the reason for a 4 star review. I would stay here again. One bad experience does not spoil the overall hospitality we received at the Grayson Miami.
Stayed 1 night in Nov 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and I highly recommend
Stayed 2 nights in Oct 2025

2/10 Terrible

Terressa

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Toilet ran in verb
Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie Lugo, Sunrise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Close to everything we wanted and to the Arena . The views were amazing . Balcony was perfect to see the sunset and sunrise .
Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great idea offering the beach club
Stayed 3 nights in Nov 2025

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this due to its proximity to the cruise terminal. On the surface it is a beautiful hotel. We were offered Prosecco on arrival and 2drinks of the day per person are included in the bar each evening. There is huge building work going on next to the hotel which is disruptive from early morning plus it is very close to an extremely busy overpass which is also noisy. It is walkable to nearby local restaurants and to Bayside where there are many bars and restaurants and the starting point of the hop on/off bus. There is a publix supernatket 15 mins walk away. The room has an iron but no ironing board and no suitable plug socket for it. The bathroom is a huge space with a 2 person shower, and the lighting in there is amazing. The gym is very well equipped and there are steam rooms and a sauna The 2piols are also very nice. The cold plunge pool was broken the entire time we were there. They ask for a large deposit of $150 er night which I think is excessive ( we paid $100 total for 6 nights in NYC)
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

lorraine

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience, shower water was brown and there was no hot water
Stayed 1 night in Nov 2025

8/10 Good

Chasidhe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in process was fast and easy.
Stayed 1 night in Nov 2025

8/10 Good

Chandra

Stayed 5 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room was nice and clean. Staff went above and beyond
Stayed 1 night in Nov 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

8/10 Good

Carolina

Business traveler
Liked: Cleanliness, amenities
The room was dirty and they give me another room. The front desk was nice but the rest of the staff was not trained in customer service
Stayed 2 nights in Nov 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very clean but restaurant was a little run down with scratched table tops and mismatched cutlery. Only negatives were housekeeping. Only have one full size towel and the in shower body wash was empty. Called twice about this but it was never corrected. Front desk did waive the resort fee upon checkout which was nice of them.
Stayed 2 nights in Nov 2025

8/10 Good

Damion

Stayed 2 nights in Nov 2025

6/10 Okay

Rita

Liked: Staff & service
Disliked: Cleanliness, amenities
The room could've been cleaner, also they knew how many of us was coming yet only left towels for 2 people. Was a little disappointing.
Stayed 1 night in Oct 2025

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