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Recent guest reviews

This hotel could have scored the highest on every level. However, my stay was absolutely terrible. Some weed heads on my floor kept smoking weed heavily during my stay. That smell is disgusting and repugnant. It was so strong it woke me up. I called the front desk several times for over 15 minutes. Nobody answered so I went down. Time was 12:30am. The girl at the front desk (who ignored the front desk phone) was more interested in playing with her personal phone than resolving the issue. I was told a maintenance guy was coming at 1am and will send to my room to treat the smell. I waited until 2am, nobody ever came. 3 nights out of 4 I had to put up with this disgusting smell, in a NON-SMOKING hotel and the weed heads were allowed to keep smoking. A shame as the hotel was wonderful, modern, great facilities, and comfortable. I would have come back here many times, but not now. The girl at the front desk on the midnight shift should be asked to leave. She has no interest in her job, just playing on her phone.

Best hotel stay I’ve had in Miami! Everyone was so nice!

I loved the self-service coffee/tea machine in the lobby. Hotel room was very clean and smelt pleasant. The hotel has more than one ice machine on the floor which was very convenient.

Nothing unique about the property. People were friendly. I was under the impression that breakfast was included in our stay. Even the phone calls to the hotel said ‘breakfast is included’ , but I was told by the staff that we had to pay for the breakfast. Was it because this was a third party reservation?

Excellent

Excellent

The bar and comfortable bed and friendly staff

Safe

N/A

Literally minutes/ walk away from eating location and shopping.

The fact that I wasn’t able to stay due to a family emergency and still got charged

Good stay enjoyed it

Wasn’t able rest someone yelling loud all night

The hotel restaurant was really good and convenient.

Excellent service with new facilities. Rooms are modern and comfortable. Employees were attentive and courteous.

Nice place for what you paid

The stay was wonderful. Clean, nice but When checking in the host did not go over amenities. I had to walk around and discover them on my own...

I spent one night at the hotel. Next day before I checked out, I went to get my breakfast, there were two nice ladies. They asked me to make sure I have free breakfast. I went to the front desk, a RUDE black guy was name. His name is Terrence Williams. I saw him my reservation. He said now way that you get a free breakfast and start yelling at me. I said it is mot about free breakfast, then he said. F**ck you. I was totally surprised. Then a nice lady from the restaurant came to apologize for the rude and disrespect conversation. I have been trying to reach the hotel to complain with no luck. They dont care about their customers.

NW 111th Ave Miami FL

Hotel highlights

  • Walking distance to Dolphin Mall
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Miami Dolphin Mall is a short stroll from Dolphin Mall and Miami International Mall. This 140-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

50-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include MP3 docks, refrigerators, and microwaves.


Property features

Built in 2016, the brand new Hilton Garden Inn Miami Dolphin Mall offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

King, Accessible

1 King Bed | Sleeps 2

Room, 2 Queen Beds (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Miami Dolphin Mall

Everyone (14) Couples (8) Family (17)
1
Business Business

This hotel could have scored the highest on every level. However, my stay was absolutely terrible. Some weed heads on my floor kept smoking weed heavily during my stay. That smell is disgusting and repugnant. It was so strong it woke me up. I called the front desk several times for over 15 minutes. Nobody answered so I went down. Time was 12:30am. The girl at the front desk (who ignored the front desk phone) was more interested in playing with her personal phone than resolving the issue. I was told a maintenance guy was coming at 1am and will send to my room to treat the smell. I waited until 2am, nobody ever came. 3 nights out of 4 I had to put up with this disgusting smell, in a NON-SMOKING hotel and the weed heads were allowed to keep smoking. A shame as the hotel was wonderful, modern, great facilities, and comfortable. I would have come back here many times, but not now. The girl at the front desk on the midnight shift should be asked to leave. She has no interest in her job, just playing on her phone.

By on Jan 7, 2023

5
Family with small children

Best hotel stay I’ve had in Miami! Everyone was so nice!

By on Dec 21, 2022

5
Family

I loved the self-service coffee/tea machine in the lobby. Hotel room was very clean and smelt pleasant. The hotel has more than one ice machine on the floor which was very convenient.

By on Dec 15, 2022

2
Everyone

Nothing unique about the property. People were friendly. I was under the impression that breakfast was included in our stay. Even the phone calls to the hotel said ‘breakfast is included’ , but I was told by the staff that we had to pay for the breakfast. Was it because this was a third party reservation?

By on Oct 2, 2022

5
Family

Excellent

By on Sep 5, 2022

5
Family

Excellent

By on Sep 3, 2022

4
Everyone

By on Aug 29, 2022

5
Everyone

The bar and comfortable bed and friendly staff

By , from miami on Aug 27, 2022

4
Family

Safe

By on Jul 30, 2022

4
Everyone

N/A

By on Jul 26, 2022

Hilton Garden Inn Miami Dolphin Mall

1695 NW 111th Ave, Miami, FL 33172
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