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Miami Beach Resort

3.5 out of 5.0

Recent guest reviews

I was given incorrect information about the hotel. Nothing could be done to resolve issue. This was our 1st year wedding anniversay. My husband and I expected so much more. There was so much construction left undone. The look made it kinda unpleasant. I fell the bathtub while showering. The bottom of the tub is not non slip nor does it have anything to help you from slipping. I reported it to the front desk. Nothing happened to make me feel any better. I guess the best thing about the hotel was getting the wake up call on the day we checked out. This wake call was prompt and on point. And they evening gave 'another call to make sure we were awake.

The first room one that they put me in was too many problems with the lights with the outlets with the WiFi the bed was hard the mattress the bathtub was clogged took them two days to fix it then they switch me to another room the other room had a problem with the cord for the phone the coffeemaker wasn't working they had to come and bring me another one and the people above my room or making noise at night really late and I couldn't sleep. I had to go upstairs and complain to the people that was up there because they didn't do nothing about it.

The rooms were clean but it feels like you are back in the 80's. The check in and out was fast. The only concern I have is that only one out of 4 elevadors works and the certificate has expaired since 2015.

The hotel is located in a good area but would of been nice not having construction going on so early in the morning and no swimming pool available.

The staff was wonderful. But the hotel deffinetly shows it age. The pool was closed during my stay due to construction. Tried out gym and all dumbells were missing their pair, only pair complete was a 55lbs set. Vending machines were also out of service, big deal since room did not have a refrigerator in it, wifi very spotty. Travel for business and was trying to get on some beach time.

Close to beach.. it's was a good hotel for being there for the first time.

Friendly staff nice ballroom parking is way 2 expensive

This is a good hotel for the money you pay. Its in a great location, middle beach, close to other stores. Every time i go to MB, i stay there because of its location and pricing. I liked the breakfast they serve there and wanted to say thank you to the great staff: Oneida, Michelle, Renato and Aracely etc. for their pleasant service. Thank you all.

As soon as you get in the hotel, you get overwhelmed with a strong smell that really bothered me!! Valet parking is $32 a night!! No refrigerator in rooms. Stains in the carpet, old fixtures, housekeeping employees ASK for tips instead of earning it and when I complained about it I was told by Javier this is normal in Miami, really?? Pool was stinky! Tips added to your bill automatically in their beach bar. The only good thing it was close to the beach. Didnt feel safe at night with all the noise and some drunk people trying to get in my room! Didnt feel safe leaving my belonging in the safe!! Overheard housekeeping cursing at people in spanish cuz they didnt leave tips! Saw police on a couple of occasions on few floors! STAY AWAY!

We had a great time and the hotel was wonderful. The consierge was a great.

I liked that the hotel is not in the middle of the daily noise of Lincoln Mall or Ocean Dr.

This is an old hotel, built 60 years ago, and next to nothing has been done to modernize this hotel. The lobby has an old charm to it, but the hotel rooms are antiquated, and more akin to a room at Super 8 Motel. The pools and pool area also show their age and the view from our room it didn't look like a pool I would want to get into. Beyond the high price of everything, which is typical for Miami beach, valet parking was modest, and valet staff was always courteous and professional.

Good place for short stay before cruise. Walked on beach. Enjoyed view. More closets than needed

The hotel needs an complete upgrade. The rooms are big but the paint is peeling. The carpet is old but clean. Hotel staff was very friendly & the view & pool area was great.

This hotel has taken full advantage of their location on the beach, with an ocean-side pool and restaurant. More affordable than South Beach but just as beautiful! Our room was spacious and classic. Not new, but well-maintained. Comfortable and soft bed.

I really liked that it was next to the beach....the breakfast was excellent!! First time being too Miami, the only thing i could say was wrong was that we didn't stay enough days to do everything

Staff was wonderful and very professional. The rooms highly need to be updated. The tv was very old and it was in standard definition. First of all, it is 2017 and for all the money we paid per night (3) and for the resort fee, tv's should at least be in HD. We couldn't even see half the letters on the tv. Meaning words were cut off. Not good at all. We came for my son and I birthday, traveled from Boston, (first-time travelers) the pool was great it was the old fashioned rooms that made me give your hotel a very low score. Kinda made us feel like we were in a time warp. We have stayed in many hotels but this is by far the worst hotel my family has stayed at. We didn't take pictures inside the hotel room due to disappointment in look/design of room. Again all staff was very professional and courteous. I would love to visit again but not unless the rooms get upgraded. Sorry, Unsatisfied birthday girl/son

This hotel is very outdated and over priced! My room was poorly cleaned. The furniture was damaged before arrival. Chipping paint all over the bathroom ceiling and the toilet seat looked as if it hadn't been changed in years . Everything had to be requested and request were limited ( 1 towel for the day at the pool, no refrigerator in the room unless requested, limited blankets ... And the list goes on ) The hotel doesn't offer room service or any special features.The gym equipment was totally outdated. I would not recommend this hotel to anyone . The only nice thing about this hotel was the staff . Everyone was very polite and apologized for hotel conditions. My recommendation to the building owner would be invest more into this property! It is not worth $200 a night !!

Staff was great friendly and helpful. Building is older but you can see it was the premier hotel in Miami beach at one point. This history from when it was the Dural is cool. Check out the 18th floor. Best view and awesome room

Good experience great staff, expensive to park on site, need updating on mattresses.

Room options

Standard Room, 2 Double Beds, Bay View

Full 2 | Sleeps 4

Junior Suite, 2 Double Beds

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Standard Room, 1 King Bed, Bay View

King 1 | Sleeps 2

Guest reviews for Miami Beach Resort

Everyone (44) Couples (107) Business (23) Family (51) Friends (61) Other (25)
3

soooo disappointed!

Everyone

I was given incorrect information about the hotel. Nothing could be done to resolve issue. This was our 1st year wedding anniversay. My husband and I expected so much more. There was so much construction left undone. The look made it kinda unpleasant. I fell the bathtub while showering. The bottom of the tub is not non slip nor does it have anything to help you from slipping. I reported it to the front desk. Nothing happened to make me feel any better. I guess the best thing about the hotel was getting the wake up call on the day we checked out. This wake call was prompt and on point. And they evening gave 'another call to make sure we were awake.

By on Sep 5, 2017

2

rooms are in really bad shape

Everyone

The first room one that they put me in was too many problems with the lights with the outlets with the WiFi the bed was hard the mattress the bathtub was clogged took them two days to fix it then they switch me to another room the other room had a problem with the cord for the phone the coffeemaker wasn't working they had to come and bring me another one and the people above my room or making noise at night really late and I couldn't sleep. I had to go upstairs and complain to the people that was up there because they didn't do nothing about it.

By , from Miami Beach Florida on Aug 8, 2017

Review comment responded on Aug 10, 2017

Please accept our sincere apologies for the shortcomings you have experienced. We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future. Once again, thank you for staying with us and hope you visit us again.

3

the bay view is perfect, the hotel is old

Everyone

The rooms were clean but it feels like you are back in the 80's. The check in and out was fast. The only concern I have is that only one out of 4 elevadors works and the certificate has expaired since 2015.

By , from Mexico on Jul 17, 2017

3

good location

Everyone

The hotel is located in a good area but would of been nice not having construction going on so early in the morning and no swimming pool available.

By , from nm on Jul 12, 2017

Review comment responded on Jul 14, 2017

Thank you for your review, The pool has been reopened since June 30th however what we are currently renovating is the outside restaurant that does not affect the pool. we do apologize for any inconvenience this may have cause you, but we will love to have you back once the renovation is finish!!

3

hotel definitely shows age

Everyone

The staff was wonderful. But the hotel deffinetly shows it age. The pool was closed during my stay due to construction. Tried out gym and all dumbells were missing their pair, only pair complete was a 55lbs set. Vending machines were also out of service, big deal since room did not have a refrigerator in it, wifi very spotty. Travel for business and was trying to get on some beach time.

By , from NY on Jun 23, 2017

Review comment responded on Jun 29, 2017

We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services, Those areas like the pool and outside restaurant are being beautified, Those areas like the pool and outside restaurant are being beautified, We hope you give us a second chance so we can welcome you back when all the updates have been completed

3
Everyone

Close to beach.. it's was a good hotel for being there for the first time.

By on Jun 10, 2017

Review comment responded on Jun 15, 2017

Thank you for your review. I'm glad you enjoyed your time in Miami and Miami Beach.

4

nice close 2 beach....parking is 2 expensive

Everyone

Friendly staff nice ballroom parking is way 2 expensive

By on Jun 5, 2017

Review comment responded on Jun 7, 2017

Thank you very much for your recent stay with us,We appreciate your praise for our team, We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services.

4

nice location.

Everyone

This is a good hotel for the money you pay. Its in a great location, middle beach, close to other stores. Every time i go to MB, i stay there because of its location and pricing. I liked the breakfast they serve there and wanted to say thank you to the great staff: Oneida, Michelle, Renato and Aracely etc. for their pleasant service. Thank you all.

By on May 24, 2017

1

it's a dump!! dont get deceived by the photos!

Everyone

As soon as you get in the hotel, you get overwhelmed with a strong smell that really bothered me!! Valet parking is $32 a night!! No refrigerator in rooms. Stains in the carpet, old fixtures, housekeeping employees ASK for tips instead of earning it and when I complained about it I was told by Javier this is normal in Miami, really?? Pool was stinky! Tips added to your bill automatically in their beach bar. The only good thing it was close to the beach. Didnt feel safe at night with all the noise and some drunk people trying to get in my room! Didnt feel safe leaving my belonging in the safe!! Overheard housekeeping cursing at people in spanish cuz they didnt leave tips! Saw police on a couple of occasions on few floors! STAY AWAY!

By on May 17, 2017

Review comment responded on May 22, 2017

Please accept our sincere apologies for the shortcomings you have experienced. We appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our services.

5

lovely hotel with a nice view

Everyone

We had a great time and the hotel was wonderful. The consierge was a great.

By on May 8, 2017

Review comment responded on May 10, 2017

Thank you for your review! I'm delighted to hear that you enjoyed our talent, services, and amenities.