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Recent guest reviews

Gorgeous hotel, best service ever, mellow music at all locations, great food at numerous eating environments

Our room offered a jaw dropping view of Biscayne Bay and a fantastic wrap around balcony on which to enjoy that view. The Brickell area is the place to stay in Miami, with tons of restaurants and shopping in easy walking distance. The beautiful and uncrowded beaches of Biscayne Key are about 3.5 miles away across the causeway (I ran there one morning). The service from the staff is everything you expect from a Mandarin property. The only issue was our suite was not what we have experienced in other Mandarins around the world. The closet was too small to hang my wife's dresses without them dragging the ground, and we had to store our bags under the desk. The bathroom was fine for an ordinary hotel, but lacked the wow factor found in most Mandarin. Even so, the view and the staff outweigh these concerns and we will stay there again.

Eh OK, overpriced.

Beautiful property in a lovely location.

Location and view

Great location, beautiful views. Very nice property and the room was all I’d hoped for. Helpful and friendly staff. Classy joint that was just the ticket! Really nice pool and walking path around the island.

Location is great. But the property is a bit dated and rooms were not up to par for the price being charged for the stay.

great location, great facility, most enjoyable stay. will go back again.

Beautiful Hotel. The pool is kinda small for the size of this hotel. Not enough chairs on the intercostal we had to go to the pool area. Good drinks/food at the pool.

Amazing stay and loved the service. Can’t wait to come back

Peruvian restaurant very expensive and just ok, except they had great empaenadas

Brickell Key Dr Miami FL

Hotel highlights

  • Walking distance to Brickell City Centre
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Downtown Miami within a mile (2 km) of James L. Knight Center, Mandarin Oriental, Miami is within 2 miles (3 km) of other popular sights such as FTX Arena. This 326-room, 5-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.


Dining

Enjoy a bite to eat at La Mar by Gaston Acurio, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


Rooms

Guests can expect WiFi, wired Internet, and 50-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Balconies, iPod docks, and minibars are also available.


Property features

At Mandarin Oriental, Miami, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 48.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 1 King Bed, Bay View

1 King Bed | Sleeps 2

Skyline View, Suite, 1 King Bed, View

1 King Bed | Sleeps 3

Skyline View, Deluxe Suite, Connecting Rooms

1 King Bed and 1 Double Bed | Sleeps 2

Skyline View, Deluxe Room, 1 King Bed, View

1 King Bed | Sleeps 3

Guest reviews for Mandarin Oriental, Miami

Everyone (28) Couples (6) Family (5)
5
Family

Gorgeous hotel, best service ever, mellow music at all locations, great food at numerous eating environments

By on Apr 23, 2022

Review comment responded on May 10, 2022

Dear Barbara, Thank you for sharing the great review of your stay. We are delighted you enjoyed the hotel, level of service, and the various entertainment and dining options. We look forward to welcoming you back to enjoy another great experience. Kind regards, Elysia Weiss Hotel Manager

4
Family Business Business

Our room offered a jaw dropping view of Biscayne Bay and a fantastic wrap around balcony on which to enjoy that view. The Brickell area is the place to stay in Miami, with tons of restaurants and shopping in easy walking distance. The beautiful and uncrowded beaches of Biscayne Key are about 3.5 miles away across the causeway (I ran there one morning). The service from the staff is everything you expect from a Mandarin property. The only issue was our suite was not what we have experienced in other Mandarins around the world. The closet was too small to hang my wife's dresses without them dragging the ground, and we had to store our bags under the desk. The bathroom was fine for an ordinary hotel, but lacked the wow factor found in most Mandarin. Even so, the view and the staff outweigh these concerns and we will stay there again.

By on Apr 16, 2022

Review comment responded on Apr 29, 2022

Dear Michael, Thank you for staying at Mandarin Oriental, Miami, and taking the time to share your review. I am happy to learn that overall you and your wife had a pleasant experience at the hotel and enjoyed the amazing views and location. Your feedback is greatly important to us in helping to maintain our high-quality standards. I am sorry the closet and storage space was not ample enough in your suite. We will work on making improvements to this issue. Thank you again for your feedback and we hope to welcome you again. Sincerely, Elysia Weiss Hotel Manager

3
Family with small children

Eh OK, overpriced.

By on Mar 13, 2022

Review comment responded on Mar 15, 2022

Dear Kate, Thank you for taking the time to share your review. We apologize for not meeting your expectations on this visit and appreciate your feedback. I hope you will give us another opportunity and I am at your service for any assistance. Sincerely, Elysia Weiss Hotel Manager

5
Everyone

By on Mar 9, 2022

5
Everyone

By on Mar 9, 2022

4
Family

Beautiful property in a lovely location.

By on Nov 28, 2021

Review comment responded on Jan 11, 2022

Dear Gautam, Thank you for staying at Mandarin Oriental, Miami, and sharing your review. We are happy to learn that you had a pleasant stay and hope to welcome you back again. Kind regards, Elysia Weiss Hotel Manager

5
Partner Couples

Location and view

By on Aug 7, 2021

Review comment responded on Aug 18, 2021

Dear Anonymous, Thank you for sharing your review. We are very pleased you enjoyed your stay and look forward to welcoming you back soon. Kind regards, Mauricio Miguelena Hotel Manager

5
Everyone

By on Jul 7, 2021

Review comment responded on Jul 21, 2021

Dear Anonymous, Thank you for selecting Mandarin Oriental, Miami and sharing your wonderful review. We are delighted you had a great stay and look forward to welcoming you again. Kind regards, Mauricio Miguelena Hotel Manager

5
Partner Couples

Great location, beautiful views. Very nice property and the room was all I’d hoped for. Helpful and friendly staff. Classy joint that was just the ticket! Really nice pool and walking path around the island.

By on May 26, 2021

Review comment responded on May 27, 2021

Dear Anonymous, Thank you so much for your wonderful review. We truly appreciate your compliments about the hotel's amazing views, level of service and great amenities being on a private island. We look forward to welcoming you again for another outstanding stay. Kind regards, Mauricio Miguelena Hotel Manager

3
Partner Couples

Location is great. But the property is a bit dated and rooms were not up to par for the price being charged for the stay.

By on May 20, 2021

Review comment responded on May 21, 2021

Dear Anonymous, Thank you for taking the time to share the details of your stay. We apologize for the disappointing stay. We will take your comments under consideration and work on improvements. We hop you will give us another opportunity. Kind regards, Mauricio Miguelena Hotel Manager

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