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SpringHill Suites by Marriott Boston/Andover

3.0 out of 5.0

Recent guest reviews

My experience was good, I was there with my Family, stayed in Suite-Double Beds with Sofa Bed, clean room, and service room always left room clean as when we first arrived, it has BKfast included and coffee bar, good bkfast choices, and overall experience was good, just only one minor recommendation, the pillow covers may need to be check once in a while since one out of 6 had cigarette smell, just a minor thing, parking is free and like I said close to Boston City about 30-40, mins away, New Hampshire Beach-beautiful beach about 45mins always, and a lot of other attractions!

Arrived late on Friday and got a room next to the elevators. Not happy about that but turned out ok as there was not a sound coming from the halls both nights. Rooms are spacious and modern. Breakfast was simple and well prepared. For this rate can't get any better.

This is a very clean facility. Staff was polite and helpful. Nice breakfast selections. Small indoor pool, and large rooms with desk, fridge, microwave, large sofa. My only complaint is the noise level of the AC Units. It sounded like I was sleeping in a walk in cooler all night. Very loud. Other than that great place.

Springhill Suites is one of Marriotts nice brands and this property showcased that. Nice appointed rooms with free breakfast, a workout room, computers and indoor pool. I would stay here again in a second.

SpringHills is not a luxury hotel, so you have to set expectations. The staff was extremely friendly and helpful. Room had two twin beds, rather small for someone over 6 ft tall. Towels were unusually great! Better towels than I see at much more expensive hotels. Walls are a bit thin, you can hear what is going on in the hallway. TV is horrible. I timed it, it takes 9 seconds from the time you press channel up or down till the new channel appears. What on earth could be going on? No TV lineup guide in the room so you have to scan the channels up and down to see what stations are available. I may not return to this property just because of that! Overall it is an average hotel with above average friendly staff.

The AC unit is literally 12" from the edge of the bed and woke me up each time it kicks on. When that's not on, the metal lines behind the fridge vibrate. On my knees at 2 AM with cell phone light unplugging it. Was offered a diff room but kids are passed out. Won't come here again.

On the first day, we had to request a new fridge for our room. It took 20 minutes because they brought the wrong size. The following morning breakfast was very crowded and we couldn't find a seat, Other than eggs, there was very little protein on the breakfast bar. The eggs were very salty and inedible. The 2nd day they removed the waffle station making the breakfast less appealing, They did add a few pieces of cheese and lunch meat, Others in our party were having problems with their air conditioning as well. The rooms are large. The mattresses were not very comfortable and my back hurt every morning. There are no restaurants at the exit so be prepared to have food in the room.

We always stay at this location when visiting family in the area. The staff is always extremely helpful and courteous. The rooms are exceptionally clean and the early morning breakfast is a great way to start the day. You can't miss when you book a stay at this location.

Check-In was very easy and less than 5 minutes. The room was clean as well as the bathroom. The bed was very comfortable. Breakfast was included and that was good. Enjoyed my stay here and will return again.

The room set-up was good for a business trip, which was what this trip was for. There was ample room on the desk with kitchenette set up behind it and then couch and end table across with that swiveled for viewing from couch area or bed.

550 Minuteman Rd Andover MA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

SpringHill Suites by Marriott Boston/Andover places you within a 15-minute drive of Methuen Memorial Music Hall and Rockingham Park. This 136-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking. Also near this Andover hotel are Lawrence Public Library and Lawrence Heritage State Park.


Free hot/cold buffet breakfast is offered each morning.


All 136 air-conditioned accommodations feature sitting areas. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Sofa beds, microwaves, and refrigerators are other standard amenities.

Property features

Guests of SpringHill Suites by Marriott Boston/Andover have access to an indoor pool, a fitness center, and a spa tub. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds with Sofabed

Full 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 222 reviews