Residence Inn By Marriott Boston Andover

3.0 star property
Hotel in Andover with free breakfast and a 24-hour health club

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Photo gallery for Residence Inn By Marriott Boston Andover

View from property
Property amenity
Property amenity
Full-size fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Country Club
    ‪7 min drive‬
  • Place, Merrimack College
    ‪11 min drive‬
  • Place, Philips Academy
    ‪12 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Andover

Residence Inn By Marriott Boston Andover places you within a 10-minute drive of Methuen Memorial Music Hall and Great Stone Dam. This 120-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Andover Country Club - 7 min drive - 5.1 miles
  • Merrimack College - 11 min drive - 7.8 miles
  • Philips Academy - 12 min drive - 7.6 miles
  • Canobie Lake Park - 12 min drive - 9.5 miles
  • University of Massachusetts Lowell - 14 min drive - 7.4 miles

Getting around

  • Lawrence Station - 7 min drive
  • Logan International Airport (BOS) - 32 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dunkin' - ‬8 min drive
  • ‪Dunkin' - ‬9 min walk
  • ‪Irish Cottage - ‬5 min drive
  • ‪Burger King - ‬5 min drive

About this property

Residence Inn By Marriott Boston Andover

Hotel in Andover with free breakfast and a 24-hour health club
At Residence Inn By Marriott Boston Andover, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a hot tub, conference space, and a business center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0000670090.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Frequently asked questions

Is a free cancellation option available at Residence Inn By Marriott Boston Andover?

Residence Inn By Marriott Boston Andover provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Residence Inn By Marriott Boston Andover?

This hotel is located in Andover, close to Veterans Memorial Park, The Mall at Rockingham Park, and American Legion Beach. You'll also find Greycourt State Park and Methuen Memorial Music Hall within a short drive.

Is there parking available at Residence Inn By Marriott Boston Andover?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn By Marriott Boston Andover have a casino?

No, Residence Inn By Marriott Boston Andover doesn't have a casino.

Will I find an indoor pool at Residence Inn By Marriott Boston Andover?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Residence Inn By Marriott Boston Andover a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as an outdoor pool.

Are there hot tubs at Residence Inn By Marriott Boston Andover?

Yes, this hotel has a spa tub.

Does Residence Inn By Marriott Boston Andover have a restaurant with a breakfast menu?

Yes, Residence Inn By Marriott Boston Andover serves free buffet breakfast each morning from its snack bar.

Will Residence Inn By Marriott Boston Andover allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn By Marriott Boston Andover for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Residence Inn By Marriott Boston Andover?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Residence Inn By Marriott Boston Andover?

The closest major airport to Residence Inn By Marriott Boston Andover is Lawrence, MA (LWM-Lawrence Municipal), which is 9.1 mi away (18 minutes by car). Another top airport is Nashua, NH (ASH-Nashua Municipal), which is located 27.5 mi away (35-minute drive).

Are there rooms with balconies at Residence Inn By Marriott Boston Andover?

No, you won't find guestrooms with balconies at Residence Inn By Marriott Boston Andover.

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 365 out of 700 reviews
Rating 8 - Good. 169 out of 700 reviews
Rating 6 - Okay. 88 out of 700 reviews
Rating 4 - Poor. 37 out of 700 reviews
Rating 2 - Terrible. 41 out of 700 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

AMANDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. The rooms are nice, beds are comfortable and the hotel is clean. The breakfast was really good, they offer more than your typical hotel breakfast! Would definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful! The staff and accommodations were great as well.
Stayed 5 nights in Jul 2025

6/10 Okay

Katrina, Greenville

Disliked: Property conditions & facilities
Clean rooms, friendly staff, breakfast could be better, and hot tub wasnt working, pool open hours should start earlier
Stayed 5 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudett

Stayed 5 nights in Jun 2025

4/10 Poor

Danielle

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hotel infested with cockroaches

The room was spacious, a little outdated but it was functional. The major problem that I had were the cockroaches that were infested in the entire hotel. They came out at night in the room but during the next day they could be seen crawling all over the floor and walls in the hallway by the elevator on top of the trashcan. Upon checkout, I informed the front desk and they were aware of it and we’re going to look into fixing it. I feel like this is unacceptable for any hotel let alone a Marriott, which is a national chain. To pay a decent amount of money to rent a room for one night and then have it infested with bugs is a health risk and not acceptable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Amanda

Traveled with family
Disliked: Amenities
We reserve 2, 2 bedroom suites. When we arrived we were told they couldn’t find the second room. We waited 45 minutes just to be told they only Had one of the rooms and will give is a one bedroom for free. When I paid much more then that. We got to the rooms to be greeted by roaches and bedbugs. We went to tell the manager we were out of there because of the infestation. Their reply was okay then. You guys are all set. Unprofessional, filthy, and smelt horrible on top of all
Stayed 1 night in Jul 2025

8/10 Good

JOHN, Alexandria

Liked: Cleanliness, staff & service
The hotel is located in a nice office park, so it's quiet. It's an area walker-friendly. The walk is pleasant. The room is comfortable and generally clean, although we did see a tiny roach. We stayed there a few years ago, it was very nice. This time it is showing its age; apparently requires a major update. Pots and pans don't seem to complete, for example, we saw a small lid without a pot matching it. For some odd reasons, there did not seem to have exhaust fan in bathroom. Staffs are nice and quite helpful. Breakfast was good as usual. Laundry facility was good and efficient. There is one good Italian restaurant in walking distance but seat is hard to find. There is no other alternative unless we drive somewhere. Overall, it was a nice stay. If price is right, we will be happy to return.
Stayed 4 nights in Jun 2025

8/10 Good

Kelly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness, room comfort

Planned water maintenance with no notice

This hotel chose to perform planned plumbing maintenance on a pipe that fed an entire floor without any warning to the inhabitants. When you are standing in the shower soaped up and the water goes off for over a half hour, you can’t rate the customer service very well. A simple NOTICE ahead of time to the occupants could have avoided a very unsatisfactory experience at this property. The front desk didn’t even know the planned maintenance was taking place until the 3rd time I contacted them. Once it was fixed, the shower remained unusable for an hour as the hot water ran rusty. Performing maintenance on the property is not my issue….failing to notify the guest of impending impact is a big issue. Do better next time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 4 nights in May 2025

6/10 Okay

Claribel, Hoboken

Traveled with family and small children
We booked (3) 2 bedroom suites for a wedding weekend. The room’s furnishings are out dated and the air conditioning wasn’t working properly in 2 of the suites. The breakfast wasn’t too bad.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
We had a great time! Everything was clean and quiet! Hot tub was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay, clean room, and pet friendly!

My Mother and I recently stayed for 3 nights and had a great experience at Residence Inn! Check in on Wednesday was smooth, staff was friendly, manager Bobby was present and helped bring in the luggage cart I used on arrival, as I entered lobby. I had called earlier in week, was told pool may open on 6/18, it did not, but officially opened for season on 6/19 and was quite popular with the guests! Pool water was a bit cold, but the hot tub was perfect and my 81 year old mother got to try one for the first time and LOVED it! We had suite 210 and it was perfect for our dogs, as it was tucked away in a corner, quiet, very clean, beds were very comfortable, loved the fire place, had an oven and burners, full size fridge, and anything you could need. It was like a perfect sized apartment with two separate bedrooms and 2 bathrooms! While the decor is somewhat dated, my mother loved it, everything was in good condition, we loved the views of the trees, and it was peaceful. Occasional noise from upstairs neighbor but it was minor. We usually rent a house for trips, but this was cheaper, and worked out great! VERY pet friendly, all rooms can be used for pets, so your not stuck in the same wing with barking dogs. Lots of trails around hotel and poop bags available around property, which was lovely with flowers all over! The building can use some work though as some siding is rotting and missing. Breakfast was the same daily but excellent besides plastic like scrambled eggs.
Stayed 3 nights in Jun 2025

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Queenny

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except there is smell from the carpet made us couldn’t sleep well
Stayed 1 night in Jun 2025

8/10 Good

Angel E Chinea

Stayed 1 night in Jun 2025

2/10 Terrible

john

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Manager on duty behind desk upgraded my room which I never even requested. Much appreciated!
Stayed 2 nights in Jun 2025

8/10 Good

alex

Business traveler
Liked: Amenities
Nothing unique
Stayed 5 nights in Jun 2025

10/10 Excellent

JENNY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Elba

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Michelle and Bobby at front desk were very nice and helpfull. The rooms were very clean. Every room was well supplied. The breakfast was perfect. Pool was not open but only because it had to be inspected by the city for the season. I would certainly stay there again. It's in a nice quiet area but within minutes to Wal-Mart, Market Basket and Restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jolissa

My stay was awesome this is the first hotel I’ve been to where I can prepare my own meal and the environment was clean I loved it I’d definitely recommend
Stayed 3 nights in Jun 2025

2/10 Terrible

Fantasia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pool wasn’t available.
Stayed 1 night in Jun 2025