My sister and I checked in, 2 nights, 2 rooms. We go to drop our things before dinner. In my room there is long hair on the toilet, I open the shower......the bottom of the shower literally looked like someone used it as a toilet and there is a clump of hair. I go to my sisters room, hair all through her shower too. We go back to front desk to ask to switch rooms or to have housekeeping come, we are told they are sold out- I can have another room- my sister cannot and they cannot guarantee it will be any better.....they actually said that! Also, at 6pm, no one was in the building from housekeeping. That night, kids use the pool, almost all pool chairs are ripped or damaged and hair everywhere there too....what is with the hair? In the hallway, we encounter a pregnant employee walking around barefoot...wish that were a joke. Next day, breakfast was good but super crowded, we return that evening....housekeeping never came to either room. We were only given 2 towels to begin with. Hallways were dirty during our stay. We were never asked about our stay at checkout, just you are all set. Management has a lot to work on here!
Everything thing was very nice and very cleaned. There were no loud talking in the hallway or people running. The staff was very nice. The only negative thing I have to say is the little soap they provided was just too small and the breakfast hours were just very weird from 6:00 AM to 8:00 AM. Just bring your own body wash, shampoo conditioner and lotion .
There were only 2 on the bed. They said they didn’t have any. Part of the coffee maker was missing. Breakfast at 7:30am.. inconvenient. Far too late for visitors who need to get u and going. And there was nothing to grab and go except bananas and green apples.
Beautiful place I will be staying again
Fast check in. Breakfast was good. Was able to use the pool.
The rooms were very modern and comfortable. The only bad thing is that reception gave us the wrong time for breakfast and we miss the first day of breakfast.
Not what the picture showed but was nice anyways.
Conveniently located right off Interstate 93.
Poor breakfast
The first night we arrived one of the beds was dirty with stained sheets covered by comforter. The front desk offered me to get clean sheets and change the bed myself because there was no housekeeping in the evening. I asked to be switchedto another clean room and was told the hotel has none.. It took me some efforts to convince the staff that it is their duty during covid time to clean and disinfect the beds. Eventually the sheets were changed. I was credited $50 for "inconvenience ". The room was not cleaned on day two, the garbage was not picked up. The so called breakfast is a small muffin and if you r lucky and early you might get yogurt. The only positive thing was that I was allowed to have my dog with me.
it was very clean.. great customer service!
You can extend your check out time. If wanted or needed
Pool was closed no breakfast no extra towel service due to COVID! This hotel could have listed all this on its site so that’s people could be aware.
Check in was a quick. The room was very clean when I arrived. The air condition was great especially in this heat . All staff very friendly & attentive. Parking there Felt safe and was very clean.
Friendly staff. Very clean and nice location. Extended my stay for a few days.
Location was good. The staff was good. The room was clean. The parking at the hotel was also convinient.
No fan in the bathroom. Pool water freezing cold. Staff said they were waiting for a part?????
Beautiful clean rooms and great breakfast. The service was great as well. Very friendly staff.
Thanks make my night in this hotel amazing. Love this hotel super clean and very comfortable
La Quinta Inn & Suites by Wyndham Boston-Andover places you within a 10-minute drive of Lawrence Public Library and Penguin Park. This 181-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free continental breakfast.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Refrigerators, microwaves, and coffee makers are other standard amenities.
At La Quinta Inn & Suites by Wyndham Boston-Andover, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and laundry facilities.
My sister and I checked in, 2 nights, 2 rooms. We go to drop our things before dinner. In my room there is long hair on the toilet, I open the shower......the bottom of the shower literally looked like someone used it as a toilet and there is a clump of hair. I go to my sisters room, hair all through her shower too. We go back to front desk to ask to switch rooms or to have housekeeping come, we are told they are sold out- I can have another room- my sister cannot and they cannot guarantee it will be any better.....they actually said that! Also, at 6pm, no one was in the building from housekeeping. That night, kids use the pool, almost all pool chairs are ripped or damaged and hair everywhere there too....what is with the hair? In the hallway, we encounter a pregnant employee walking around barefoot...wish that were a joke. Next day, breakfast was good but super crowded, we return that evening....housekeeping never came to either room. We were only given 2 towels to begin with. Hallways were dirty during our stay. We were never asked about our stay at checkout, just you are all set. Management has a lot to work on here!
Everything thing was very nice and very cleaned. There were no loud talking in the hallway or people running. The staff was very nice. The only negative thing I have to say is the little soap they provided was just too small and the breakfast hours were just very weird from 6:00 AM to 8:00 AM. Just bring your own body wash, shampoo conditioner and lotion .
There were only 2 on the bed. They said they didn’t have any. Part of the coffee maker was missing. Breakfast at 7:30am.. inconvenient. Far too late for visitors who need to get u and going. And there was nothing to grab and go except bananas and green apples.
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area. Respectfully, Joe M. General Manager
Beautiful place I will be staying again
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon! Sincerely, Joe M. General Manager
Fast check in. Breakfast was good. Was able to use the pool.
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Sincerely, Joe M. General Manager
The rooms were very modern and comfortable. The only bad thing is that reception gave us the wrong time for breakfast and we miss the first day of breakfast.
Thank you for the review. We look forward to seeing you again soon! Regards, Joe M. General Manager
Not what the picture showed but was nice anyways.
Hello Nicole, Thank you for your feedback. We appreciate you staying at La Quinta Inns and Suites and hope to see you again!
Conveniently located right off Interstate 93.
Hello Stephen, Thank you for taking the time to leave an informative review. We hope you come back and stay with us again soon.
Poor breakfast
Marcia, Thank you for your rating. We truly appreciate your business and hope you will choose us for your future lodging needs.
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Joe M.General Manager