Skip to main content
Beginning of main content

Recent guest reviews

Perfectly lives up to the Hilton brand standard:)

Everything was fine

Love it!

It was absolutely freezing everywhere in this hotel except for shared bathrooms and the saloon which we hung out in for awhile while waiting for dinner. The pool area was ruined by guests who filled the hot tub with dish soap bubbles. The next morning we thought it would be cleaned up but it was worse. The guests didn’t clean up their trash and neither did the staff. So there were ants all over some leftover food, emoty beer cans and juice boxes all over.

I did not like that there is an empty fridge in the room there is not even water there and we bought beers and put them in the fridge and they got frozen.

The heating/air conditioning unit in the room were so loud, I actually got up to look out the window to see if there was an 18 wheeler idling outside our room. It made sleeping difficult. The beds were so comfortable and everything else was fine but in the end, getting a good night's sleep is sorta the goal, isn't it?

Quite, and convenient. Other than that I was not very pleased with the property. Booked an overnight stay for my kids just to use the pool and have something different on a rainy weekend, but unfortunately the pool area didn’t meet my expectations. Needs more maintenance, the room was ok, I mean nothing exciting other than just a regular room. Having stay at so many other facilities this one did not meet expectations.

pool rules not enforced, no room service

I like that some rooms have porches and you really can’t hear much of anything

Loved the way the room looked the shower was great, clean room and bed was great nd comfy. Staff very nice and polite. One of my best weekends at a great place!

The 2-bed room we selected on orbits wound up being a bed with a pull out couch. I think Orbitz and hotel need to be clearer about what it is you're reserving. Otherwise, the hotel is perfectly fine.

Nice all around evening, hotel staff was courteous and helpful in all interactions. Room was well appointed and clean, though there was a prior stain on the bed linen. All in all an excellent stay

They have those really comfortable dream beds. That alone is worth it for me. Clean room, courteous staff and close to the highway. Just what I needed for one night.

Had a 50th birthday party here. The staff was very helpful and super friendly. Our rooms were great, The bar downstairs was fun and the pool was excellent. All of this help make our party a success.

A group of us stayed at the hotel to attend our 50th Class Reunion at a location nearby. We held our Friday night meet and greet at the hotel and we all met on Sunday for the hotels Sunday Brunch which was excellent. The hotels location was perfect, the rooms were beautiful and the staff was warm and friendly. Would highly recommend this hotel to all.

My son attended an engineering conference and this hotel was close to the college. It's very clean and the room was spacious.

Old River Rd Andover MA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

DoubleTree by Hilton Hotel Boston-Andover places you within a 10-minute drive of Methuen Memorial Music Hall and Lawrence Public Library. This 4-star hotel welcomes guests with 293 rooms and conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at 189 Prime, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start weekdays with buffet breakfast, available for a fee from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Sofa beds, refrigerators, and coffee makers are also available.


Property features

Guests of DoubleTree by Hilton Hotel Boston-Andover have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Balcony

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Roll In Shower)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Balcony (Roll In Shower)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Boston-Andover

Everyone (8) Couples (9) Business (4) Family (8) Friends (1) Other (1)
5
Partner Couples

Perfectly lives up to the Hilton brand standard:)

By on Aug 22, 2022

Review comment responded on Aug 24, 2022

Augustina,I'm glad to hear that you enjoyed your stay at our hotel in Andover! Hopefully you were able to take advantage of all our on-site amenities, including the pool, hot tub and fitness center. We look forward to welcoming you back again in the not-too-distant future, and thank you again for the kind words!

4
Family

Everything was fine

By on Jun 12, 2022

Review comment responded on Jul 5, 2022

Michael, Thanks for providing some feedback about your recent stay with us! I'm glad to see you enjoyed your stay. If you had any other questions or concerns, feel free to reach out to us via phone and we'd be happy to help.

5
Family with small children

Love it!

By on Jun 6, 2022

Review comment responded on Jul 5, 2022

Noelia, Thanks for providing some feedback about your recent stay with us! I'm glad to see you enjoyed your stay. If you had any other questions or concerns, feel free to reach out to us via phone and we'd be happy to help.

2
Family with small children Friends

It was absolutely freezing everywhere in this hotel except for shared bathrooms and the saloon which we hung out in for awhile while waiting for dinner. The pool area was ruined by guests who filled the hot tub with dish soap bubbles. The next morning we thought it would be cleaned up but it was worse. The guests didn’t clean up their trash and neither did the staff. So there were ants all over some leftover food, emoty beer cans and juice boxes all over.

By on Jan 17, 2022

Review comment responded on Feb 21, 2022

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We apologize you had a bad pool experience during your stay. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2
Family

I did not like that there is an empty fridge in the room there is not even water there and we bought beers and put them in the fridge and they got frozen.

By on Aug 30, 2021

2
Family

The heating/air conditioning unit in the room were so loud, I actually got up to look out the window to see if there was an 18 wheeler idling outside our room. It made sleeping difficult. The beds were so comfortable and everything else was fine but in the end, getting a good night's sleep is sorta the goal, isn't it?

By on Aug 22, 2021

4
Family with small children

Quite, and convenient. Other than that I was not very pleased with the property. Booked an overnight stay for my kids just to use the pool and have something different on a rainy weekend, but unfortunately the pool area didn’t meet my expectations. Needs more maintenance, the room was ok, I mean nothing exciting other than just a regular room. Having stay at so many other facilities this one did not meet expectations.

By on Jul 4, 2021

1
Family

pool rules not enforced, no room service

By on Jun 8, 2021

5
Everyone

By on Mar 15, 2021

5
Partner Couples

I like that some rooms have porches and you really can’t hear much of anything

By on Oct 22, 2020

DoubleTree by Hilton Hotel Boston-Andover

123 Old River Rd, Andover, MA 01810
url importing http://www.orbitz.com/Andover-Hotels-DoubleTree-by-Hilton-Hotel-Boston-Andover.h21505-p2.Hotel-Reviews
There was an error importing /Andover-Hotels-DoubleTree-by-Hilton-Hotel-Boston-Andover.h21505-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Andover-Hotels-DoubleTree-by-Hilton-Hotel-Boston-Andover.h21505-p2.Hotel-Reviews

Frequently asked questions