4/10 Malo
Dawn F.
26 jul. 2025
Great Potential; Unfortunately Disappointing Experience.
The following summarizes our stay, but we have attached as a "photo" a more complete review detailing our concerns. The cottage has great potential—spacious layout, comfortable beds, lovely views, and a convenient location near Merrickville—but our stay was disappointing due to poor communication and several maintenance issues. Before posting this review, we reached out to the host with our concerns and requested a partial refund, noting we would share their response if they acknowledged the issues. Unfortunately, we received no reply, which reflects the communication challenges we experienced from the start.Check-in was delayed; we arrived two hours after the scheduled time, but the cottage was still being cleaned and the lawn mowed. Key amenities were either missing or non-functional: no working oven, fridge/freezer issues, patio doors without screens, and a back toilet that required manual adjustments after each flush. Basic supplies like toilet paper weren’t stocked, and the outdoor furniture lacked cushions, making it unusable until we improvised.While Dorothy and Syd did a great job with cleaning and property care, we expected a higher level of maintenance and service for the price paid. With better communication and attention to detail, this could be a wonderful rental, but as it stands, we cannot recommend it.
Dawn F.
Se hospedó 7 noches en julio de 2025