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Hotel Real Mercedes

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Real Mercedes

A swimming pool with a tiled deck and blue LED lights. There are outdoor chairs and umbrellas, and a small house-like structure.
Interior detail
A living room with a brown leather sofa, a table with a plant, a chandelier, and a wall-mounted mirror.
A stone wall with a framed mirror reflecting a decorative light sculpture.
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Av. Itzáes, 261, Mérida, YUC, 97070
  • Place, Yucatan International Convention Center
    ‪4 min drive‬
  • Place, Paseo 60
    ‪4 min drive‬
  • Place, Parque Zoológico del Centenario
    ‪4 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a small table with chairs, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, WiFi (free), bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room

A neatly arranged bedroom with a large bed, a bedside table with a lamp, a small refrigerator, and a window with curtains.

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Basic Double Room, 1 King Bed

A neatly made bed with a beige bedspread, red pillows, and a white towel. There is a wooden nightstand with a lamp and a telephone.

Basic Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mérida

Located in Mérida Centro within a 5-minute walk of Merida Clinic, Hotel Real Mercedes is within a 15-minute stroll of Park of the Americas. This 23-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Park of the Americas - 8 min walk - 0.5 miles
  • Yucatan International Convention Center - 4 min drive - 1.4 miles
  • Paseo 60 - 4 min drive - 1.4 miles
  • Paseo de Montejo - 4 min drive - 1.6 miles
  • Parque Zoológico del Centenario - 4 min drive - 1.4 miles

Getting around

  • Teya-Merida Station - 33 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Poder Del Sazón - ‬9 min walk
  • ‪Restaurante Marinos - ‬9 min walk
  • ‪KFC - ‬5 min walk
  • ‪El Tio Ciro - ‬9 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk

About this property

Hotel Real Mercedes

Hotel Real Mercedes features an outdoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall and a hair salon.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries, slippers, and bathrobes. Other amenities include minibars, phones, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments and manicures and pedicures.

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  • Pool
  • Breakfast included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 250 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Frequently asked questions

Is free cancellation available at Hotel Real Mercedes?

Hotel Real Mercedes offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Real Mercedes?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Real Mercedes on Jul 16, 2026 start from $45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Real Mercedes?

This hotel is situated in Mérida Centro within a short 11-minute walk of Park of the Americas and also 20 minutes on foot from Zoological Park of Centenario. You'll also find Plaza Grande and Paseo de Montejo within a short drive.

Is there parking available at Hotel Real Mercedes?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hotel Real Mercedes?

Spa services at the hotel include body treatments, massages, and mani/pedis.

Does Hotel Real Mercedes include a casino?

No, Hotel Real Mercedes doesn't have a casino.

Will I find an indoor pool at Hotel Real Mercedes?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Real Mercedes?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Hotel Real Mercedes?

No, this hotel doesn't have a spa tub.

Does Hotel Real Mercedes have a restaurant with a breakfast menu?

Hotel Real Mercedes offers free continental breakfast each morning though there is no restaurant.

Will Hotel Real Mercedes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Real Mercedes for a fee of MXN 250 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Real Mercedes?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Real Mercedes?

The closest major airport to Hotel Real Mercedes is Mérida International Airport (MID), which is 4.6 mi away (13 minutes by car).

Are there rooms with balconies at Hotel Real Mercedes?

No, you won't find guestrooms with balconies at Hotel Real Mercedes.

Hotel Real Mercedes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 102 reviews
Rating 8 - Good. 34 out of 102 reviews
Rating 6 - Okay. 6 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Maureen

Liked: Amenities
Everything is going good... Tv with Netflix etc breakfast.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Katia

Liked: Cleanliness
the room was clean but is very noise, there is a school next to it.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.
Stayed 5 nights in May 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We had the room closest to the street and elevator. I was assuming we would t get much sleep. I was expecting lots of noise. To my surprise it was very quiet and I slept great. I would stay here again!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc
Stayed 4 nights in Apr 2024
Verified

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!
Verified

10/10 Excellent

Luis Antonio

Muy cómodo y en super ubicación, la recepciónista muy amable y atenta.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LETICIA ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar bonito y estratégico dentro de mis necesidades en ese momento, todo muy limpio, el desayuno continental rico y suficiente (café, leche, cereal, pan y tres tipos diferentes de frutas, mantequilla y mermelada) desafortunadamente le tocaba mantenimiento a la alberca y no pudimos entrar pero el jardín es bonito, el estacionamiento en pequeño y un poco difícil de maniobrar, no tiene elevador (solo tiene 2 pisos) pero puede ser una pequeña limitante por si algún huésped tiene dificultades motoras. Lo recomiendo!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Maria

Limpio, personal amable, diversos lugares para comer y hacer compras. En los alrrededores.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Jose Luis Hernández

Liked: Cleanliness, property conditions & facilities
Reservamos por dos noches, aunque anteriormente nos habíamos hospedado ahí varias veces sin ningún problema. Hemos visto que el hotel decayó un poco; las camas están duras y la habitación que nos dieron tenía colchas que se notaban algo empolvadas; la limpieza en general es buena. Otro detalle es que el desayuno (que es cortesía), en recepción nos dijeron que si desabamos proteínas o alguna otra cosa era costo extra (que por nosotros no había problema) pero no hay alguien que atienda directamente el bufette, además tienes que levantar tus platos y llevarlos a la cocina que tienen, donde pudimos observar fruta algo echada a perder.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Limpio, bien ubicado
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ibeth Betzabeé

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable y buen servicio.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, excelente atencion y amabilidad del personal
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel pequeño y eso lo hace confortable
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

CLAUDIA ARACELI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria, ARREPENTIDOS de estar en ese hotel CERO RECOMENDACION
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta bien ubicado y es comodo y limpio
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jorge Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente,altamente recomendable.
Stayed 1 night in Oct 2024