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Hotel Mucuy

3.0 star property

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Photo gallery for Hotel Mucuy

Front of property
Family Room | Free WiFi
Terrace/patio
Superior Double Room | Bathroom
Family Room | Free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Place, Mérida Cathedral
    ‪3 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Single Use

Free WiFi

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Free WiFi

Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Free WiFi

Standard Room

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Mérida

Located in Mérida Centro, Hotel Mucuy is adjacent to Casino La Cima and within a 5-minute walk of Universidad Autónoma de Yucatán. This 19-room, 3-star hotel welcomes guests with conveniences like a coffee shop/cafe, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.1 miles
  • Parque Santa Lucía - 3 min walk - 0.2 miles
  • Mérida Cathedral - 3 min walk - 0.2 miles
  • Plaza Grande - 5 min walk - 0.3 miles
  • Paseo de Montejo - 10 min walk - 0.6 miles

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 19 min drive

Restaurants

  • ‪Bar Flamel - ‬1 min walk
  • ‪De La Union - ‬3 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪Xoxo Club - ‬2 min walk
  • ‪Delorean Bar - ‬2 min walk

About this property

Hotel Mucuy

Hotel Mucuy features free WiFi in public areas and a garden. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 100 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • There are no elevators.

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Frequently asked questions

Is a free cancellation option available at Hotel Mucuy?

Hotel Mucuy offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mucuy?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Mucuy on May 3, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Mucuy?

This hotel is situated in Mérida Centro, just steps from Casino La Cima and Jose Peon Contreras Theater, and within a short walk of Paseo de Montejo. You'll also find Parque Santa Lucía and La Mejorada Park less than a mile away.

Is parking available on site at Hotel Mucuy?

No, there isn't parking at this hotel.

Does Hotel Mucuy feature a casino at the property?

No, Hotel Mucuy doesn't have a casino.

Is there an indoor pool at Hotel Mucuy?

No, there is no indoor pool at this hotel. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about Hotel Mucuy?

Couples staying at this hotel will appreciate amenities like a coffee shop/cafe and a 24-hour front desk plus some guestrooms include a garden view.

Are there hot tubs at Hotel Mucuy?

No, this hotel doesn't have a spa tub.

Does Hotel Mucuy have a restaurant with a breakfast menu?

No, Hotel Mucuy doesn't have a restaurant that serves breakfast.

Does Hotel Mucuy allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Mucuy for a fee of MXN 100 per pet, per night.

Are there connecting rooms at Hotel Mucuy?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Mucuy?

The closest major airport to Hotel Mucuy is Mérida International Airport (MID), which is 4.8 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Hotel Mucuy?

No, there aren't any guestrooms with balconies at Hotel Mucuy.

Hotel Mucuy Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 142 reviews
Rating 8 - Good. 42 out of 142 reviews
Rating 6 - Okay. 23 out of 142 reviews
Rating 4 - Poor. 12 out of 142 reviews
Rating 2 - Terrible. 14 out of 142 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
Stayed 27 nights in Dec 2025

8/10 Good

miss aneta

Liked: Cleanliness, staff & service
Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Stayed 3 nights in Dec 2025

4/10 Poor

Hrvoje

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Stayed 1 night in Aug 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Dianne Allyza

Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

Carole

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Stayed 5 nights in Jan 2025

2/10 Terrible

carlos, East Wenatchee

Stayed 2 nights in Oct 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Ranpreet

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024

8/10 Good

Constance

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024

10/10 Excellent

Ana Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

10/10 Excellent

Jesus Martin

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio y muy buena ubicación del hotel
Stayed 7 nights in Jan 2026

2/10 Terrible

Carlos

Traveled with family
Disliked: Amenities, property conditions & facilities
La habitacion bien, algo escasa el agua, el personal muy atento y servicial. Pero todas las areas comunes despues de las 5:00 constantemente vez rstones deambulando de un lado a otro.
Stayed 4 nights in Jan 2026

6/10 Okay

Victor

Liked: Staff & service, amenities
Disliked: Cleanliness
La habitación tenía un exceso de olor a humedad . La luz del baño fue improvisada con una extensión ya que el soquet instalado en el baño no servia. No hubo limpieza en la habitación por parte del personal del hotel El personal muy amable y atento .
Stayed 5 nights in Jan 2026

8/10 Good

Francisco

Stayed 2 nights in Dec 2025

8/10 Good

angel

Liked: Cleanliness, staff & service
Le falta remodelación
Stayed 2 nights in Dec 2025

8/10 Good

lazaro antonio

Stayed 2 nights in Dec 2025

8/10 Good

Ivonne

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Muy amables
Stayed 2 nights in Dec 2025