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Recent guest reviews

I love this hotel location and hotel design, the food at the restaurants was fantastic! The service fantastic, great attitude and high quality linen in the beds..., however our room have some details that were not the best; vanity mirror was damage, coffee machine didn't work, they exchange it but then it was only one pod of coffee available, I ask for more never brought them to me. The curtains where un-hung at the end and nobody came to fix... even though I ask for it; details from our room. But for me they were expected to be all fine.

Loved the comfortable beds & convenience of the area. It was easy to get into Merida for the day or not.

Friendly staff, nice convenient shopping, great food in restaurant. Beautiful decor.

Nice and welcoming staff. The room was not what we asked for, but was fine except for the slow sink drain.

early check in available, only one coffee mug per room and the charge for it, ac does not work that great, sheet stained, found roach in middle of night, nice they emailed us that an item was forgotten in the room

Excellent 5th floor Lounge for Members Staff is extremely pleasant and accommodating

Great facilities, good food at multiple restaurants, convenient location.

Nice nice Nice nice Nice Nice nicely Nice nice nice hotel

Wonderful staff and service wish could stay longer

Very nice hotel, super clean and comfy rooms. Would stay there again if in Mérida.

This hotel is an excellent hotel and is centrally located. Walking distance to many restaurants and shops.

Food not so good and water from tap had weird taste when brushing my teeth

Very statisfied with our stay at this hotel. Great service and amazing hotel

It was great some times servers at restaurant seem a bit confused but all were nice and got things done.

Rooms for the most part were clean. Amenities were good. Food was good and served quickly--especially when in a hurry. Good location

The buffet is over priced and some of the waiters are inattentive I saw a lady get up and pour her own coffee on my last day at breakfast I didn’t tip my waiter he did nothing to deserve a dime , the rooms are clean but they give you very little Toiletries I had to use my own soap and they let the children swim till 11 pm P

Second time staying at this hotel. There is np t a lot of kosher food available to eat. The wireless network signal does not reach the rooms furthest away from the center.

We thoroughly enjoyed our stay at Fiesta Americana Mérida. It is located in a convenient location right next to the Paseo de Montejo and a quick, cheap cab ride to the historic center. Great mall on the ground floor. Paying a little extra for the Fiesta Club is well worth it as they have not only a good free breakfast, but also a dinner hour to late evening layout of free hors d'oeuvres, soft drinks, wine and beer. The hotel is very pretty, though their beautiful lobby was going through some construction while we were there. It was really no bother unless you were eating in their restaurant while work was in progress. The Fiesta Club dining area is on the fifth floor, so there was no disruption there. The concierge was extremely helpful and the taxi drivers arranged fairly priced tours for us to the Uxmal and Kabah ruins and to Celestun (flamingo migration area) . We were extremely happy that we made the visit to both sites. Not to be missed! Angel was a great guide. If you are on a tight budget, you can easily arrange an excursion via the ADO bus lines to Progreso beach and Celestun on your own. There's even an ADO bus tour on the PUUC route (ruins) on Sundays. We traveled from the Cancun airport to Fiesta Americana and from Playa del Carmen to Cancun via the ADO bus lines and it was affordable, comfortable and safe. The airport to Merida bus actually stops right at the hotel if you choose that particular bus. That was a huge relief after a long day of travel.

Paseo Montejo No. 451 Mérida YUC

Hotel highlights

  • Walking distance to Paseo de Montejo and U.S. Consulate Merida
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Centro, Fiesta Americana - Merida is adjacent to Paseo de Montejo and within a 5-minute walk of other popular sights like U.S. Consulate Merida. This 350-room, 4-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Mérida and also close to Mérida Cathedral and Plaza Grande.


Dining

Have a drink at the bar or enjoy onsite dining at one of 3 restaurants like Los Almendros, which specializes in Mexican cuisine and serves lunch and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.


Rooms

All 350 rooms provide minibars, coffee makers, and free local calls. 55-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Fiesta Americana - Merida, guests enjoy a full-service spa, an outdoor pool, and a health club. You can take advantage of free valet parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a spa tub, a sauna, and an outdoor tennis court.

Room options

Superior Room 2 Doubles

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed

1 King Bed | Sleeps 4

Fiesta Club 2 Doubles

2 Double Beds | Sleeps 4

Room

1 King Bed | Sleeps 4

Guest reviews for Fiesta Americana - Merida

Everyone (17) Couples (1) Family (8)
5
Everyone

By on Nov 30, 2020

Review comment responded on Nov 30, 2020

Muchas gracias por su calificación, fue un placer haberle atendido durante su visita. Con gusto le esperamos pronto!

4
Partner Couples Family

I love this hotel location and hotel design, the food at the restaurants was fantastic! The service fantastic, great attitude and high quality linen in the beds..., however our room have some details that were not the best; vanity mirror was damage, coffee machine didn't work, they exchange it but then it was only one pod of coffee available, I ask for more never brought them to me. The curtains where un-hung at the end and nobody came to fix... even though I ask for it; details from our room. But for me they were expected to be all fine.

By on Feb 1, 2020

Review comment responded on Feb 1, 2020

Good morning, First of all I would like to thank you for your comments, really it's grateful to know that you enjoy our service. In the other hand I offer you an apologize for the details that you found in our room, we are going to work in our opportunity areas We hope to see you again and verify that your comments was taken into consideration.

4
Family

Loved the comfortable beds & convenience of the area. It was easy to get into Merida for the day or not.

By on Jan 22, 2020

Review comment responded on Jan 22, 2020

Good afternoon, Thanks for your comments, it's nice to know that you had a pleasant stay

4
Everyone

By on Dec 23, 2019

Review comment responded on Jan 1, 2020

Gracias por permitirnos ser sus anfitriones. Buen inicio de año!

5
Family

Friendly staff, nice convenient shopping, great food in restaurant. Beautiful decor.

By on Dec 15, 2019

Review comment responded on Jan 1, 2020

Thanks for your visit we'll be glad to be your host again. Happy new year!

4
Family

Nice and welcoming staff. The room was not what we asked for, but was fine except for the slow sink drain.

By on Jul 10, 2019

Review comment responded on Jul 10, 2019

Thank you for your preference and feedback. We are very sorry for this inconveniences. Looking forward to have the opportunity to serve you again soon, We remain

3
Family Family

early check in available, only one coffee mug per room and the charge for it, ac does not work that great, sheet stained, found roach in middle of night, nice they emailed us that an item was forgotten in the room

By on May 20, 2019

Review comment responded on May 24, 2019

Thank you for your visit and comments.. We are very sorry for this inconvenient with the ac and stained sheet. We will work in fix this items. Looking forward to have the opportunity to serve you as you deserve. Sincerely

5
Family

Excellent 5th floor Lounge for Members Staff is extremely pleasant and accommodating

By on Apr 1, 2019

Review comment responded on Apr 1, 2019

Thank for your visit and comments. We are happy you enjoyed your stay in our hotel. Looking forward to have you with us again soon, We remain:

5
Business Business

Great facilities, good food at multiple restaurants, convenient location.

By on Feb 18, 2019

Review comment responded on Feb 18, 2019

Thank you for your preference and feedback. Looking forward to have with us again soon, Sincerely

5
Everyone

Nice nice Nice nice Nice Nice nicely Nice nice nice hotel

By on Jan 24, 2019

Review comment responded on Jan 26, 2019

Thank you for your visit and coments. We are happy you had a good stay in our hotel. Looking forward to have you with us again soon, Sincerely

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