2/10 Terrible
Guillermo
Jan 24, 2026
Checking took over 40min due to computer, internet issues. They finally made a hand written receipt to get me a key only after I asked them to cancel my reservation so I could go elsewhere. Arrived at hotel 9pm and finally got a key by 9:40ish. I tried to settled in and had zero luck connecting to WiFi, decided to shower and try again but still no luck connecting( I had room 21 and it’s at the end of the hallway, not sure if that has anything to do with the connection issue) I then tried to turn on tv to watch something and had zero service, only a spinning wheel of dead. Seems like cable service runs on WiFi. By this time it was past 11pm and too late to make a move. I also booked the hotel due to a post on the booking page that said they offer free shuttle service to the airport(that wasn’t the case, I was told I had to book a car service and that it would be $300mxn pesos… I got my car ride for $120mxn pesos) place was cute with decent location but the room shows age and disrepair, the lack of WiFi and cable was a problem in my case. Much left to be desired.
Guillermo
Stayed 1 night in Jan 2026


































