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City Express by Marriott Merida

3.5 star property
Hotel with free breakfast, near Plaza Galerias Mall

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Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi
Lobby
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119
  • Paseo de Montejo
    ‪5 min walk‬
  • Plaza Galerias Mall
    ‪3 min drive‬
  • Plaza Altabrisa
    ‪5 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬

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Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mérida

Plaza Galerias Mall is within 2 miles (3 km) of City Express by Marriott Merida while other popular attractions such as The Harbor Lifestyle Mall are within 3 miles (5 km). This 166-room, 3.5-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Paseo de Montejo - 5 min walk - 0.3 miles
  • Plaza Galerias Mall - 3 min drive - 2.0 miles
  • Yucatan International Convention Center - 4 min drive - 2.8 miles
  • U.S. Consulate Merida - 4 min drive - 2.9 miles
  • Plaza Altabrisa - 5 min drive - 2.7 miles

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 22 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Vips - ‬8 min walk
  • ‪Sanbravo - ‬6 min walk
  • ‪Kuroshinju Tea - ‬9 min walk
  • ‪Pastor Suizo - ‬4 min walk

About this property

City Express by Marriott Merida

Hotel with free breakfast, near Plaza Galerias Mall
At City Express by Marriott Merida, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

City Express Plus by Marriott Mérida

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.4 out of 10, Very Good, 1,002 reviews
The price is $97
includes taxes & fees
$80 per night
May 10 - May 11
City Express Plus by Marriott Mérida

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida

Frequently asked questions

Is free cancellation available at City Express by Marriott Merida?

City Express by Marriott Merida offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at City Express by Marriott Merida?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at City Express by Marriott Merida on May 11, 2025 start from $59.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near City Express by Marriott Merida?

This hotel is located in Mérida within a short 5-minute walk of Paseo de Montejo. You'll also find Plaza Altabrisa and La Isla Mérida Cabo Norte within a short drive.

Is there parking available at City Express by Marriott Merida?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does City Express by Marriott Merida include a casino on the premises?

No, City Express by Marriott Merida doesn't have a casino.

Will I find an indoor pool at City Express by Marriott Merida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at City Express by Marriott Merida?

Couples staying at this hotel will appreciate amenities like a down comforter as well as an outdoor pool and free breakfast.

Does City Express by Marriott Merida have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Express by Marriott Merida have a restaurant that serves breakfast?

City Express by Marriott Merida offers free full breakfasts each morning though there is no restaurant.

Will City Express by Marriott Merida allow pets to stay for free?

No, pets aren't allowed at City Express by Marriott Merida though service animals are welcome.

Does City Express by Marriott Merida have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from City Express by Marriott Merida?

The closest major airport to City Express by Marriott Merida is Mérida International Airport (MID), which is 8.4 mi away (22 minutes by car).

Are there rooms with balconies at City Express by Marriott Merida?

No, you won't find guestrooms with balconies at City Express by Marriott Merida.

City Express by Marriott Merida Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 393 out of 925 reviews
Rating 8 - Good. 275 out of 925 reviews
Rating 6 - Okay. 129 out of 925 reviews
Rating 4 - Poor. 58 out of 925 reviews
Rating 2 - Terrible. 70 out of 925 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

janett, sunrise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast and nice staff
Stayed 1 night in Jan 2025

6/10 Okay

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Stayed 3 nights in Dec 2024

10/10 Excellent

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Very clean
Stayed 1 night in Dec 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2024

6/10 Okay

Angelica

Disliked: Room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Laura

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Left early because the family couldn’t sleep.

The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
Stayed 2 nights in Aug 2024

4/10 Poor

Xochitl

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Stayed 1 night in May 2024

6/10 Okay

Juan, HIALEAH

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The hoyel generally needs maintenance, there is a lack of lighting, the bathrooms are in poor condition, very noisy outdoor areas, a crib was requested and they didn't have one, there were no towels in the room, etc., etc.
Stayed 2 nights in Jul 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Stayed 3 nights in Jun 2024

8/10 Good

BERNHARD T

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice location The tree at back of parking lot that scratched the Explorers top
Stayed 2 nights in Jun 2024

8/10 Good

Arturo

Stayed 4 nights in Jun 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet place and safe
Stayed 5 nights in Jun 2024

2/10 Terrible

Xochitl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Stayed 3 nights in May 2024

10/10 Excellent

Pascal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Stayed 1 night in May 2024

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

No pleased

Not happy with amenities
Stayed 3 nights in Apr 2024

8/10 Good

Octavio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Nancy

Business traveler
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel with good breakfast

Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Stayed 1 night in Apr 2024

6/10 Okay

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except for strong noise inside the room
Stayed 2 nights in Mar 2024

8/10 Good

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place
Stayed 2 nights in Mar 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 Guests but every day only 2 in the room. we had to ask for 2 more towels everyday and most times it seemed to trouble them. We asked for 2 more pillows and they promised to send them 3 times over 2 days before we received them. Hotel overall was great and in a great location for what we were doing.
Stayed 4 nights in Mar 2024

8/10 Good

Eber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a problem it was very limited
Stayed 6 nights in Mar 2024

10/10 Excellent

Juan Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have been using this hotel for the last eight years. The location is magnificent, since it is located 5-10 minutes any direction from the important avenues of the city.
Stayed 1 night in Mar 2024