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Holiday Inn Memphis Airport - Conf Ctr

3.0 out of 5.0

Recent guest reviews

Very small bathroom but clean. We only stayed 9 hrs but in that time we did eat at the bar. Fish tacos great! Staff was wonderful and doing the job of 2 or 3 each due to ice and snow! Great place to stay close to airport.

Great staff. I was alone but felt safe even though I left at 3: 00 am for the air port.

The receptionsists were kind and jolly. The shuttle is perfect to get to the airport and location is ideal to spend a night.

Old tired hotel. A little disconcerting when there are multiple security guards around. Had to send my food back twice and it was still awful. The hotel is in the airport flight path. I had to carry my luggage up a 3/4 flight of stairs just to get to the lobby level. The room smellef musty and old. I way overpaid for this old place!

The staff here is great. Very friendly. However, the rooms are very old and poorly maintained. In addition, it's right on the approach to MEM. The planes start promptly at 4:00 am and run every 7-10 minutes. I could hear and feel each one as I struggled to sleep. Just terrible.

Put me in a non-smoking room which had a cigarette Station just outside the room effectively making it a smoking room. Disgusting.

close to activities I was attending. Clean and excellent staff.

The only thing that I not like is nothing around if you want to eat

Only stayed here because close to airport. Tried to check in early but no rooms available. Front desk said 1/2 to 1 hour. No problem. Came back 1 1/2 hrs later and no room available. Front desk clerk not very helpful so we unloaded luggage. When I returned 10 minutes later she had found a room so we checked in. Her demeanor not very accommodating. She was going through the motions. When arrived in room noticed an unusual fragrance. A/C unit mounted on wall with connection to thermostat below. Thermostat was loose and easily moved side to side. Wall/ceiling drywall bubbled up, apparently from a leak or humidity. Same for wallpaper next to bed. Nice bar staff, drinks and food...typical. Would not stay here again. Room rate should've been around $60-$75 vs. $110.

Very nice hotel, the staff was friendly and helpful and the breakfast was delicious!

The hotel itself was decent. The staff, with the limited interaction I had with them, was excellent. Respectful, upbeat, accommodating to the best of their abilities. The room....not so great. Walked in to a very musty smelling room. Later that night when getting into bed I found out why, almost 1 full side of the room was SOAKED with water. Not standing water, but the carpeting was saturated. The shower had water pressure variations from a trickle to hard enough to bore through steel. NO hot water. No warm water, maybe, just barely Luke warm water. In a pinch, or a last resort, you will at least walk out alive. But don't expect an overwhelming experience

The hotel is very nice and comfortable. The staff was excellent. the Hotel was close to the airport. Not many choices for food nearby

Extensive remodeling and updates have been made. Some work is still needed. No hot water at 6am, it was cool, not even Luke warm. Rooms were clean. Staff was friendly. Shuttle driver Mike was super nice and helpful. God was good. Great breakfast buffet for $11. Dinner was fine. Bar needs new chairs, too shirt for the bar height and the seats are so old they sag.

Maria at the front desk was not only super friendly, but she was so helpful. We arrived around 9:45 pm and she was able to help us find a restaurant that was still open, Marlow's, and gave us a discount card as well. On top of that she had the shuttle take us both two and from the hotel/restaurant. The shuttle driver Court was also very friendly and gave a tour of the city as well as some history. These two went above and beyond the usually duties of hotel employees and because of them I will stay at this place every time we're in town.

Not what I expected from a Holiday Inn. As a IHG member and Holiday Inn/Holiday Inn Express frequenter... I was disappointed and a annoyed. I actually felt a little unsafe as a female traveling alone as I walked into this lobby. It was an unpleasant surprise. People in the lobby staring at me as I checked in drinking beers. Just extremely uncomfortable, unpleasant and I felt unsafe. The room had a thermostat that was not functional. I was freezing all night but did not want to switch rooms because I did not want to leave my room.

It was hard to get around with all the construction but the room itself was very comfortable. Modern furnishing and spacious. The shuttle was the reason we stayed there and it worked seamlessly.

This hotel sold our room that we had already paid for to someone else! We paid $139.00 for a room at this hotel over a week before we arrived. We arrived at the airport at midnight and waited over an hour for a shuttle driver to pick us up to take us to another hotel over 1/2 hour away. They only paid $75.00 to the other hotel for our room so basically they made $64.00 off us! If you prepay for this hotel, there is a good chance your room will be sold out from under you! The only positive thing about this entire experience was the shuttle driver. He was very nice.

Good value. Only stayed one night before an early flight. Really easy to get from hotel to airport parking, also offers a shuttle, but for me that was unnecessary. Good place to stop for night

The hotel has a great location and was a great departure point for outings

Great stay. We needed a hotel near the airport w/shuttle service.

2240 Democrat Rd Memphis TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Holiday Inn Memphis Airport - Conf Ctr places you within a 15-minute drive of popular attractions such as Graceland and University of Memphis. This 256-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's near the airport and also within a 15-minute drive of Stax Museum of American Soul Music and Sun Studio.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

All 256 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Holiday Inn Memphis Airport - Conf Ctr enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include 12 meeting rooms, conference space, and a 24-hour business center.

Guest reviews for Holiday Inn Memphis Airport - Conf Ctr

Everyone (13) Business (2) Couples (3) Family (2) Other (3)
4

close to airport

Everyone

Very small bathroom but clean. We only stayed 9 hrs but in that time we did eat at the bar. Fish tacos great! Staff was wonderful and doing the job of 2 or 3 each due to ice and snow! Great place to stay close to airport.

By , from Tennessee on Jan 15, 2018

Review comment responded on Jan 17, 2018

Thank you for taking the time to tell us about your visit. We are pleased that we could assist due to the flight delays and weather. We are pleased to know that you enjoyed your visit.

5

Everyone

Great staff. I was alone but felt safe even though I left at 3: 00 am for the air port.

By , from LAX on Nov 17, 2017

Review comment responded on Nov 20, 2017

Thank you for taking the time to tell us about your stay. We strive to make every guest feel welcome and are pleased we succeeded with you.

4

great stop near airport

Everyone

The receptionsists were kind and jolly. The shuttle is perfect to get to the airport and location is ideal to spend a night.

By , from SFO on Nov 14, 2017

Review comment responded on Nov 17, 2017

Thank you for taking the time to tell us about your stay. We strive to make every guest feel welcome and are pleased we succeeded with you. Thank you for the kind words, I will be sure to pass them on.

2

don't waist your money!

Everyone

Old tired hotel. A little disconcerting when there are multiple security guards around. Had to send my food back twice and it was still awful. The hotel is in the airport flight path. I had to carry my luggage up a 3/4 flight of stairs just to get to the lobby level. The room smellef musty and old. I way overpaid for this old place!

By on Oct 23, 2017

Review comment responded on Oct 25, 2017

Thank you for taking the time to tell us about your stay. We strive to make every guest stay enjoyable and are sorry to hear we missed the mark with your stay. We are an airport property near the FedEx hub, which is quite busy. I will pass on your comments to the management company.

2

feel sorry for employees

Everyone

The staff here is great. Very friendly. However, the rooms are very old and poorly maintained. In addition, it's right on the approach to MEM. The planes start promptly at 4:00 am and run every 7-10 minutes. I could hear and feel each one as I struggled to sleep. Just terrible.

By , from Indiana on Oct 4, 2017

Review comment responded on Oct 7, 2017

We are sorry to hear that you did not enjoy your stay with us. We strive to make every guest feel welcome and we missed the mark with you.

1

smoke

Everyone
Non-Smoking Room?

Put me in a non-smoking room which had a cigarette Station just outside the room effectively making it a smoking room. Disgusting.

By on May 24, 2017

Review comment responded on May 27, 2017

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MEMPHIS AIRPORT - CONF CTR. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4
Everyone

close to activities I was attending. Clean and excellent staff.

By on Feb 14, 2017

4

very plesent

Everyone

The only thing that I not like is nothing around if you want to eat

By on Dec 6, 2016

2

old rooms, a/c & heat, front desk issues

Everyone

Only stayed here because close to airport. Tried to check in early but no rooms available. Front desk said 1/2 to 1 hour. No problem. Came back 1 1/2 hrs later and no room available. Front desk clerk not very helpful so we unloaded luggage. When I returned 10 minutes later she had found a room so we checked in. Her demeanor not very accommodating. She was going through the motions. When arrived in room noticed an unusual fragrance. A/C unit mounted on wall with connection to thermostat below. Thermostat was loose and easily moved side to side. Wall/ceiling drywall bubbled up, apparently from a leak or humidity. Same for wallpaper next to bed. Nice bar staff, drinks and food...typical. Would not stay here again. Room rate should've been around $60-$75 vs. $110.

By on Oct 18, 2016

4
Everyone

Very nice hotel, the staff was friendly and helpful and the breakfast was delicious!

By , from Memphis, TN on Sep 20, 2016