3 hour wait to check in because rooms weren’t ready. Hall carpets soiled. Elevator out of order for 12 hrs. $15.95 for buffet breakfast, whereas Home2 in the next wing had both complimentary small selection and a paid full breakfast…and Hilton Garden Inn guests were not allowed there. Many times there were no staff at the check in desk.
Only slept there. Quiet and cool.
Super clean
Nice location, nice hotel, staff was wonderful. Cleaning of rooms not the best due to hair being everywhere of the cleaners was just lazy but I won't take that away from hotel. Only thing if you got a kid above you OMG you will hear them thump thumping around very thin on construction. Other than that it was a good stay.
I like that the property was new and clean. Nice spacious rooms! Did not like it sitting next to railroad tracks
The walls are thin and there were noise issues from both sides of my room. Also, there were hairs in the sliding shower door track. The pool was closed. The team working were great. Parking was free and safe. Location was perfect. Work out room needs a remote control for the two tv's.
Room was very loud til very late in the night. Hardly got any sleep. When we asked for help from the front desk. we got an attitude and minimal results. We were told there was no breakfast being served the one day we were there... no explanation/credit or apology.
Hilton Garden Inn Memphis East Germantown, TN places you within a 15-minute drive of popular attractions such as TPC Southwind and Shelby Farms Visitor Center. This 129-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.
In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink. Satisfy your hunger from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Microwaves, coffee makers, and free local calls are other standard amenities. Housekeeping is available once per stay.
Guests of Hilton Garden Inn Memphis East Germantown, TN enjoy a gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
3 hour wait to check in because rooms weren’t ready. Hall carpets soiled. Elevator out of order for 12 hrs. $15.95 for buffet breakfast, whereas Home2 in the next wing had both complimentary small selection and a paid full breakfast…and Hilton Garden Inn guests were not allowed there. Many times there were no staff at the check in desk.
Only slept there. Quiet and cool.
Super clean
Nice location, nice hotel, staff was wonderful. Cleaning of rooms not the best due to hair being everywhere of the cleaners was just lazy but I won't take that away from hotel. Only thing if you got a kid above you OMG you will hear them thump thumping around very thin on construction. Other than that it was a good stay.
I like that the property was new and clean. Nice spacious rooms! Did not like it sitting next to railroad tracks
The walls are thin and there were noise issues from both sides of my room. Also, there were hairs in the sliding shower door track. The pool was closed. The team working were great. Parking was free and safe. Location was perfect. Work out room needs a remote control for the two tv's.
Room was very loud til very late in the night. Hardly got any sleep. When we asked for help from the front desk. we got an attitude and minimal results. We were told there was no breakfast being served the one day we were there... no explanation/credit or apology.
Thank you so much for your awesome rating and review! We were so pleased to be able to serve you. Should you return to our area again we hope to meet you at the Hilton Garden Inn Memphis East Germantown. Sincerely, Sabrina Ray, DOS