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Recent guest reviews

I thought everything was excellent except perhaps the morning breakfast. The coffee was not particularly good (weak) and the hard boiled eggs I tried two different days were sour. I don't know what that means but I thought they might be old. The scrambled eggs were better by far. Overall, I was satisfied.

The property is located in a very upscale neighborhood with excellent dining opportunities within just a mile or so away. I felt very safe traversing the area.

Friendly staff, breakfast selection was ok, did find an area on one of the beds that appeared to be vomit?!? It was kind of hidden. Otherwise, everything else was good

Our room was not ready until 7 hours past check in.

I had zero complaints with this hotel. All was well!!

We enjoyed a lovely stay. Thank you for your kindness and practice of staying safe during this time of our life.🇺🇸

The building and my room was very nice and welcoming. I enjoyed relaxing in the breakfast area at night. I also loved the Hilton honors reception they had for members last night.

The property is absolutely lovely. The whole hotel is just wonderful. The only thing I did not quite appreciate is that I checked in on Weds. & checked out on Monday. My room was only serviced twice. The location is great & convenient to everything.

Hotel was very clean staff was super polite and professional.

Hotel was nice and very well kept. The only negative was our curtains were broke and hanging off track, so we were unable to close them at night.

The hotel room was very clean and spacious. The hotel staff were very friendly and polite. Great location too, next to many stores and restaurants. Excellent!

South Germantown Road Germantown TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • 24-hour fitness center

Hampton Inn & Suites Memphis Germantown places you within a mile (2 km) of Methodist Le Bonheur Germantown Hospital and Shelby Farms Park. This 108-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. Located centrally in Germantown, it's connected to a shopping center and also close to Cameron Brown Park and Opera Memphis.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.


Property features

At Hampton Inn & Suites Memphis Germantown, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Corner (hearing acc)

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Memphis Germantown

Everyone (18) Couples (1) Family (3)
3
Everyone

By on Sep 10, 2023

Review comment responded on Sep 12, 2023

Dear Trista,Thank you for taking the time to leave a review of your stay. We are disappointed that we did not meet all of your expectations and want to extend our apologies if we did not provide you with the exemplary service and accommodations you deserve. Thank you for staying with us, and we hope you will consider giving us another chance to host you.Tiare WolfgrammGeneral Manager

1
Everyone

By on May 20, 2023

Review comment responded on Jun 12, 2023

Dear Erich, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Tiare WolfgrammGeneral Manager

5
Family

I thought everything was excellent except perhaps the morning breakfast. The coffee was not particularly good (weak) and the hard boiled eggs I tried two different days were sour. I don't know what that means but I thought they might be old. The scrambled eggs were better by far. Overall, I was satisfied.

By on Jul 26, 2022

Review comment responded on Jul 27, 2022

Jane, thank you for choosing Hampton Inn & Suites Memphis/Germantown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. However, we regret not meeting your expectations with the breakfast we serve. We look forward to your return whenever your travels bring you to Memphis. Thank you for staying with us, Diana Moore, General Manager

5
Business Business

The property is located in a very upscale neighborhood with excellent dining opportunities within just a mile or so away. I felt very safe traversing the area.

By on Mar 27, 2022

Review comment responded on Mar 31, 2022

Deborah, thank you for staying at Hampton Inn & Suites Memphis/Germantown. We were delighted to read how much you liked our location in proximity to several restaurant options. We are glad you included us in your travel plans and look forward to hosting you again the next time you are in Tennessee. Thank you for staying with us, Diana Moore General Manager

4
Family with small children

Friendly staff, breakfast selection was ok, did find an area on one of the beds that appeared to be vomit?!? It was kind of hidden. Otherwise, everything else was good

By on Jun 26, 2021

Review comment responded on Jul 12, 2021

Thanks so much for sharing your feedback. I am sorry this happen to you. We value and appreciate your business. I hope next time your in the area you come back and stay with us.

5
Everyone

By on Mar 18, 2021

Review comment responded on Apr 6, 2021

Thank you for taking the time to review our hotel. We love to hear positive feedback from our guest. We hope you decide to stay back with us again soon.

3
Family Family

Our room was not ready until 7 hours past check in.

By , from Spring, TX on Sep 13, 2020

5
Friends

I had zero complaints with this hotel. All was well!!

By , from Birmingham AL on May 26, 2020

5
Partner Couples Business Business

We enjoyed a lovely stay. Thank you for your kindness and practice of staying safe during this time of our life.🇺🇸

By , from lampasas on May 2, 2020

Review comment responded on May 13, 2020

Ruby, thank you for such kind and positive feedback. You are our valued guest and we look forward to your return. Kind regards,

5
Everyone

The building and my room was very nice and welcoming. I enjoyed relaxing in the breakfast area at night. I also loved the Hilton honors reception they had for members last night.

By on Nov 27, 2019

Hampton Inn & Suites Memphis Germantown

1680 South Germantown Road, Germantown, TN 38138
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