I thought everything was excellent except perhaps the morning breakfast. The coffee was not particularly good (weak) and the hard boiled eggs I tried two different days were sour. I don't know what that means but I thought they might be old. The scrambled eggs were better by far. Overall, I was satisfied.
The property is located in a very upscale neighborhood with excellent dining opportunities within just a mile or so away. I felt very safe traversing the area.
Friendly staff, breakfast selection was ok, did find an area on one of the beds that appeared to be vomit?!? It was kind of hidden. Otherwise, everything else was good
Our room was not ready until 7 hours past check in.
I had zero complaints with this hotel. All was well!!
We enjoyed a lovely stay. Thank you for your kindness and practice of staying safe during this time of our life.🇺🇸
The building and my room was very nice and welcoming. I enjoyed relaxing in the breakfast area at night. I also loved the Hilton honors reception they had for members last night.
The property is absolutely lovely. The whole hotel is just wonderful. The only thing I did not quite appreciate is that I checked in on Weds. & checked out on Monday. My room was only serviced twice. The location is great & convenient to everything.
Hotel was very clean staff was super polite and professional.
Hotel was nice and very well kept. The only negative was our curtains were broke and hanging off track, so we were unable to close them at night.
The hotel room was very clean and spacious. The hotel staff were very friendly and polite. Great location too, next to many stores and restaurants. Excellent!
Hampton Inn & Suites Memphis Germantown places you within a mile (2 km) of Methodist Le Bonheur Germantown Hospital and Shelby Farms Park. This 108-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. Located centrally in Germantown, it's connected to a shopping center and also close to Cameron Brown Park and Opera Memphis.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, along with 42-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
At Hampton Inn & Suites Memphis Germantown, guests have access to a 24-hour gym, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Dear Erich, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Tiare WolfgrammGeneral Manager
I thought everything was excellent except perhaps the morning breakfast. The coffee was not particularly good (weak) and the hard boiled eggs I tried two different days were sour. I don't know what that means but I thought they might be old. The scrambled eggs were better by far. Overall, I was satisfied.
Jane, thank you for choosing Hampton Inn & Suites Memphis/Germantown. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. However, we regret not meeting your expectations with the breakfast we serve. We look forward to your return whenever your travels bring you to Memphis. Thank you for staying with us, Diana Moore, General Manager
The property is located in a very upscale neighborhood with excellent dining opportunities within just a mile or so away. I felt very safe traversing the area.
Deborah, thank you for staying at Hampton Inn & Suites Memphis/Germantown. We were delighted to read how much you liked our location in proximity to several restaurant options. We are glad you included us in your travel plans and look forward to hosting you again the next time you are in Tennessee. Thank you for staying with us, Diana Moore General Manager
Friendly staff, breakfast selection was ok, did find an area on one of the beds that appeared to be vomit?!? It was kind of hidden. Otherwise, everything else was good
Thanks so much for sharing your feedback. I am sorry this happen to you. We value and appreciate your business. I hope next time your in the area you come back and stay with us.
Thank you for taking the time to review our hotel. We love to hear positive feedback from our guest. We hope you decide to stay back with us again soon.
Our room was not ready until 7 hours past check in.
I had zero complaints with this hotel. All was well!!
We enjoyed a lovely stay. Thank you for your kindness and practice of staying safe during this time of our life.🇺🇸
Ruby, thank you for such kind and positive feedback. You are our valued guest and we look forward to your return. Kind regards,
The building and my room was very nice and welcoming. I enjoyed relaxing in the breakfast area at night. I also loved the Hilton honors reception they had for members last night.
Dear Trista,Thank you for taking the time to leave a review of your stay. We are disappointed that we did not meet all of your expectations and want to extend our apologies if we did not provide you with the exemplary service and accommodations you deserve. Thank you for staying with us, and we hope you will consider giving us another chance to host you.Tiare WolfgrammGeneral Manager