The receptionist Coco was amazing. So too was the GM and Nicole.
Located close to the Charles Retina Institute. I was able to walk to my appointment. Several restaurants within walking distance.
Super clean...amazing room, well appointed, great kitchen. Loved it.
Could use more detail in cleaning bedroom fan blades dirty
The staff was amazing. They were very welcoming in a sincere way. They were hosting a celebration of 100 years of Hilton Hospitality and they were happy to share that celebration with the hotel guests. In addition the hotel was very clean, pleasant and comfortable. Highly recommend a stay there.
Everything was awesome. Great room, great food, great customer service.
Staff were incredibly friendly and welcoming, answered all of our questions and offered to help many times with bags, etc. Pet friendly hotel. Im very glad we chose thia hotel!
Quick check in....Make sure they keep coffee downstairs for guests
This 2 bed suite was perfect for my stay. I was on a trip to help my daughter who will be moving to Memphis for work. Homewood was perfectly located and convenient to several high quality apartment complexes. The hotel staff even gave me recommendations for areas and apartments to visit. They were very friendly and helpful. The room was clean comfortable and nice. This is where I will definitely stay when going to Memphis in the future. Germantown is a nice area. BTW, breakfast was good too.
Excellent hotel, very clean and quite. The suite offered two rooms, one to sleep, and a living area.
This was one of the nicest hotel rooms for the price that I have ever stayed in.
Clean comfortable, friendly, pet accessible, quiet- excellent experience
Great stay with lovely suite, hot breakfast daily with dinner included weeknights.
Great greeting, easy check-in, pleasant staff, very clean, nice morning meals, nice attendant in food area, easy access to I-, 240, 5miles from I-40, good location to eating & small shopping needs
We were in Memphis to attend my granddaughter's wedding. A daughter and another granddaughter joined me at the hotel. Several other grandchildren chose our rooms to "hang out" so we had a wonderful visit with all. Plenty of room and refreshments available, and we all really liked the pool and work out room. Everyone treated us like royalty. Couldn't have asked for more. Thanks to all - or should I say y'all
We really loved the hotel. It was a weekend getaway for 6 friends and we couldn't have picked a better hotel. The staff was very friendly. The hotel is beautiful and well maintained. The area is upscale. We really enjoyed our stay. I will be coming back!
The staff was friendly, the room was clean, HOWEVER, I reserved 2 double beds for me and my ex-husband (attending our daughter's out-of-state wedding) and when we arrived at midnight to check in, there was only one king bed available. I don't understand how they can blow off my reservation. How does that work? I made the reservation weeks in advance. I was very upset. I feel it is completely inexcusable to not get what I reserved. Fortunately, the couch pulled out into a bed. Also, the coffee pot in the room is tiny and only makes 2 cups. And the coffee cups are the size of toy cups. Ridiculous.
My family of three were in town to join other family members for a Christmas celebration. I made our reservations for a 2-queen bed suite, but when we arrived that type suite was not available after all. The hotel instead offered us 2 of the king suites right next door to each other - at no additional charge. We were very pleased, and didn't mind the substitution as we usually get in each others way sharing a suite. The two suites were very clean and well decorated, the breakfast every day offered everything we needed and more. The weeknight dinner was good. The staff was just wonderful. The $50 pet fee was reasonable. The place is located in a safe location with many eateries and shopping close by. We will stay at this Homewood Suites every time we go back to the Memphis/Germantown area. We were delighted expecially because we've had such very bad experiences at some other so-called nice Suite-type hotels in the area in the past 2-3 years. No problems here!
Top notch service, great room, clean room and above average staff.
Located within 2 miles (3 km) of Methodist Le Bonheur Germantown Hospital, Homewood Suites by Hilton Memphis - Germantown places you within a few miles (5 km) of Opera Memphis. This 3-star hotel has 92 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Each morning free breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.
All 92 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 27-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. MP3 docks, sofa beds, and coffee makers are other standard amenities.
Guests staying at Homewood Suites by Hilton Memphis - Germantown enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
The receptionist Coco was amazing. So too was the GM and Nicole.
Located close to the Charles Retina Institute. I was able to walk to my appointment. Several restaurants within walking distance.
Thanks for staying with us, we greatly appreciate your stay.
Super clean...amazing room, well appointed, great kitchen. Loved it.
Thanks for staying with us. See you soon.
Could use more detail in cleaning bedroom fan blades dirty
The staff was amazing. They were very welcoming in a sincere way. They were hosting a celebration of 100 years of Hilton Hospitality and they were happy to share that celebration with the hotel guests. In addition the hotel was very clean, pleasant and comfortable. Highly recommend a stay there.
Everything was awesome. Great room, great food, great customer service.
Staff were incredibly friendly and welcoming, answered all of our questions and offered to help many times with bags, etc. Pet friendly hotel. Im very glad we chose thia hotel!
Quick check in....Make sure they keep coffee downstairs for guests
This 2 bed suite was perfect for my stay. I was on a trip to help my daughter who will be moving to Memphis for work. Homewood was perfectly located and convenient to several high quality apartment complexes. The hotel staff even gave me recommendations for areas and apartments to visit. They were very friendly and helpful. The room was clean comfortable and nice. This is where I will definitely stay when going to Memphis in the future. Germantown is a nice area. BTW, breakfast was good too.
Thank you for your response as we appreciate all feedback from our guest! Hope to see you soon.