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Recent guest reviews

The staff was friendly and the bed was very comfortable. Unfortunately, those are the only positives. The bathroom was disgusting. There was mold on the shower handle and shower curtain and there was food on the floor of it when we walked in. The hallways and stairs were filthy and all of the outside garbage cans were overflowing at each entrance for the 2 days we were there

The staff was friendly and the bed was very comfortable. Unfortunately, those are the only positives. The bathroom was disgusting. There was mold on the shower handle and shower curtain and there was food on the floor of it when we walked in. The hallways and stairs were filthy and all of the outside garbage cans were overflowing at each entrance for the 2 days we were there

Location Nice staff Clean rooms Good coffee and breakfast

The property is in a great location, close to plenty of restaurants and shopping and is even right next to the East Germantown Greenway so you can get out and go for a morning run. It's a beautiful and safe area.

There was a major water leak right next to my room #129.

Good location. Pool was overchlorinated but nice to have the option of an indoor pool.breakfast was fantastic.

Very clean and all staff was very friendly! We will definitely be staying here again!!! Bed was comfy and had a good breakfast!

Hotel was super clean. Staff was amazing and super friendly.

Unexpected sever storm knocked power out. Made stay more difficult but did sleep well

They truly made a stressful trip very accommodating!Very professional and everyone was nice and helpful!I got to my room at 5:00 am no run around !I enjoyed my stay there!

Comfortable bed, safe environment. Front desk clerks were lovely and welcoming.

Our reservations were 2 queens then when we got there there was no queens available, and the rooms smelt like wet carpet, stuffy, muggy

Had the wrong room booked initially but they corrected the problem and were very quick to fix the problem.

this is a nice location. it has a fair price. the staff is friendly.

Poplar Pike Germantown TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of Tennessee Shakespeare Company, Fairfield Inn & Suites By Marriott Memphis Germantown is within a few miles (5 km) of Baptist Memorial Hospital-Collierville. This 80-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM.


Rooms

The 80 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.


Property features

At Fairfield Inn & Suites By Marriott Memphis Germantown, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Fairfield Inn & Suites By Marriott Memphis Germantown

Everyone (11) Business (4) Couples (7) Family (18) Other (2)
2
Family Family

The staff was friendly and the bed was very comfortable. Unfortunately, those are the only positives. The bathroom was disgusting. There was mold on the shower handle and shower curtain and there was food on the floor of it when we walked in. The hallways and stairs were filthy and all of the outside garbage cans were overflowing at each entrance for the 2 days we were there

By on Mar 8, 2021

Review comment responded on Mar 15, 2021

Thank you for the feedback. I am sorry to hear that your stay was not acceptable. I hope that you will give us another chance in the future.

2
Family Family

The staff was friendly and the bed was very comfortable. Unfortunately, those are the only positives. The bathroom was disgusting. There was mold on the shower handle and shower curtain and there was food on the floor of it when we walked in. The hallways and stairs were filthy and all of the outside garbage cans were overflowing at each entrance for the 2 days we were there

By on Mar 8, 2021

Review comment responded on Mar 12, 2021

Thank you for the feedback. I am sorry to hear the stay did not live up to expectations. Please feel free to reach out to me directly if I can be of assistance.

5
Family Family

Location Nice staff Clean rooms Good coffee and breakfast

By on Mar 8, 2021

Review comment responded on Mar 12, 2021

Thank you for the kind words on your stay! I'm glad to hear you enjoyed it and hope you'll join us again soon.

5
Everyone

By on Jan 9, 2021

Review comment responded on Jan 25, 2021

Thank you for the 5 star review! I'm glad you enjoyed your stay and we hope to see you again soon.

5
Everyone

By on Dec 20, 2020

Review comment responded on Dec 28, 2020

Thank you for the 5 out of 5 review! I'm glad you enjoyed your stay.

5
Business Business

The property is in a great location, close to plenty of restaurants and shopping and is even right next to the East Germantown Greenway so you can get out and go for a morning run. It's a beautiful and safe area.

By , from Pensacola, FL on Nov 21, 2020

Review comment responded on Dec 4, 2020

Thank you for the kind words about your stay! I'm glad you enjoyed the area and we hope to see you again soon.

5
Everyone

By on Oct 18, 2020

Review comment responded on Nov 2, 2020

Thank you for the 5 out of 5 review!

5
Everyone

By on May 6, 2020

Review comment responded on Jun 15, 2020

Thank you!!! Safe travels to you and your family.

5
Everyone

By on Sep 17, 2019

4
Family with small children Family

There was a major water leak right next to my room #129.

By on Jul 22, 2019

Fairfield Inn & Suites By Marriott Memphis Germantown

9320 Poplar Pike, Germantown, TN 38138
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