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Aparthotel

Quest Southbank

4.5 star property
VIP Access

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Photo gallery for Quest Southbank

Deluxe Three Bedroom Two Bathroom Apartment | Terrace/patio
Gym
Deluxe Three Bedroom Two Bathroom Apartment | Living area | LED TV
Front of property
Executive Two Bedroom Two Bathroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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12-16 Kavanagh Street, Southbank, VIC, 3006
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Melbourne Skydeck
    ‪3 min walk‬
  • Place, Crown Casino
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | LED TV

One Bedroom Apartment

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area | LED TV

Executive One Bedroom Apartment

  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Executive Two Bedroom Two Bathroom Apartment

Executive Two Bedroom Two Bathroom Apartment | In-room safe, desk, laptop workspace, blackout drapes

Executive Two Bedroom Two Bathroom Apartment

  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Deluxe Three Bedroom Two Bathroom Apartment

Deluxe Three Bedroom Two Bathroom Apartment | Living area | LED TV

Deluxe Three Bedroom Two Bathroom Apartment

  • 1346 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 2 King Beds OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Deluxe Two Bedroom Two Bathroom Apartment

Deluxe Two Bedroom Two Bathroom Apartment | Living area | LED TV

Deluxe Two Bedroom Two Bathroom Apartment

  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Melbourne

Located in Southbank, Quest Southbank is within a 5-minute walk of popular attractions such as Southgate and Melbourne Arts Centre. This 96-room, 4.5-star aparthotel has a restaurant along with conveniences like free in-room WiFi and a gym.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • National Gallery of Victoria - 3 min walk - 0.2 miles
  • Melbourne Arts Centre - 3 min walk - 0.2 miles
  • Melbourne Skydeck - 3 min walk - 0.2 miles
  • Crown Casino - 12 min walk - 0.7 miles
  • Rod Laver Arena - 15 min walk - 0.8 miles

Getting around

  • Richmond Station - 3 min drive
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪BearBrass - ‬6 min walk
  • ‪Hophaus - ‬5 min walk
  • ‪Aria Bar & Lounge - ‬6 min walk
  • ‪Belgian Beer Cafe - ‬5 min walk
  • ‪Yassas the Greek Way - ‬5 min walk

About this property

Quest Southbank

Guests staying at Quest Southbank enjoy a gym, a sauna, and free WiFi in public areas. If you drive, self parking is AUD 35 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for AUD 115 per vehicle. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area. A 55-inch LED TV is available for entertainment, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an espresso maker, and a rice cooker.
Recreational amenities at the aparthotel include a sauna and a fitness center.

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Holiday Inn Express Melbourne Southbank by IHG
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  • Free WiFi
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Total with taxes and fees
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Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle (surcharge)
  • Limo/town car service
  • Car recommended
  • Secured, uncovered self parking on site (AUD 35 per night)

Family friendly

  • Baby bath
  • Children stay free (see details)
  • High chair

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Rice cooker
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: AUD 27 to 27 for adults and AUD 27 to 27 for children
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 55-inch LED TV

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Free grocery shopping service
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 22 floors
  • 96 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Bicycle storage
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Soundproofing
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per day
  • Cribs/infant beds are available for AUD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 27 to 27 for adults, and AUD 27 to 27 for children
  • Airport shuttle fee: AUD 115 per vehicle (maximum occupancy 4)
  • Uncovered self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • High chair fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Southbank
Quest Southbank Aparthotel
Quest Southbank Aparthotel Southbank

Frequently asked questions

Are free cancellation options available at Quest Southbank?

Quest Southbank offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quest Southbank?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Quest Southbank on Mar 17, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Quest Southbank?

This aparthotel is situated in Southbank within a short 14-minute walk of Crown Casino and also 20 minutes on foot from Melbourne Central. You'll also find Collins Street and SEA LIFE Melbourne less than a mile away.

Will I be able to park at this aparthotel?

Yes, secured parking is offered for AUD 35 per night with in/out privileges. Bicycle parking is also available for guests.

Does Quest Southbank include a casino on the premises?

No, Quest Southbank doesn't have a casino.

Will I find an indoor pool at Quest Southbank?

No, there is no indoor pool at this aparthotel.

Is Quest Southbank good for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, a meal delivery service, and a separate bath and shower.

Are there hot tubs at Quest Southbank?

No, but this aparthotel does have a sauna.

Does Quest Southbank feature a restaurant that includes a breakfast menu?

Yes, Quest Southbank serves a cooked-to-order breakfast for a surcharge each morning at Saporito Cafe Bar & Grill.

Will Quest Southbank allow pets to stay for free?

No, pets aren't allowed at Quest Southbank.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Quest Southbank?

The closest major airport to Quest Southbank is Melbourne, VIC (MEB-Essendon), which is 12.6 mi away (19 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17 mi away (24-minute drive).

Are there rooms with balconies that I can book at Quest Southbank?

Yes, some apartments at Quest Southbank offer a balcony.

Quest Southbank Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1072 reviews
Rating 8 - Good. 400 out of 1072 reviews
Rating 6 - Okay. 83 out of 1072 reviews
Rating 4 - Poor. 21 out of 1072 reviews
Rating 2 - Terrible. 13 out of 1072 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room with a great view.
Stayed 2 nights in Nov 2025

6/10 Okay

ALYCIA

Traveled with family and small children
Liked: Cleanliness
We asked for a low floor and ended up on the 16th floor. The room looked very different to the images provided on the booking site. Facilities were limited and the area didn’t have alot of amenities nearby.
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms easy check in
Stayed 1 night in Nov 2025

10/10 Excellent

Annika J

Stayed 2 nights in Nov 2025

10/10 Excellent

Astrid

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, felt safe, great size suite
Stayed 4 nights in Nov 2025

8/10 Good

Giovanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a one bedroom apartment which was self contained and comfortable. The staff were very helpful and hospitable and when our room wasn’t quite ready for check-in, they offered us a late checkout. The bathroom was very spacious and whilst there wasn’t a great view from the small balcony, it was lovely to see lots of trees within the city. The bed wasn’t super comfy, but we brought this to their attention upon checkout. We paid for onsite parking as we wanted to see everything by foot. The only negative thing about the car park was the small, tight spaces. Good for small cars, not so much for a Ford Ranger.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, efficient staff. Great location. Clean and comfortable room
Stayed 2 nights in Nov 2025

8/10 Good

Kalavani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Krystal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room, nice breakfast
Stayed 1 night in Oct 2025

8/10 Good

Nick

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort

Great place to stay near Southbank

It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, room comfort

Nice hotel close to Southbank

Front desk service from Dominic ( I think ) was excellent nice young man who treated us politely and was very informative. Room was one bedroom roomy comfortable Kitchen with all that was needed, washing machine dryer and carpark available although found this expensive considering the price for the accommodation for the three nights we stayed. Location was good but I’m more an other side of City Rd person.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alice

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked all areas only very small issue was lifts but I think they are being upgraded
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Easy walking to Art galleries, Entertainment centre, Yarra River, Flinders St station, trams etc. Lovely welcoming staff. Clean and comfortable, wifi, tv and streaming apps.
Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, good cafe next door for breakfast. Easy walk to Rod Lava arena. Our bin in the kitchen hadn't been emptied but everything else was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey, MAILORS FLAT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.
Stayed 2 nights in Aug 2025

8/10 Good

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a family
Stayed 1 night in Jul 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Elaine

Traveled with family
Liked: Cleanliness, room comfort
Good location for getting to the City. Would have a liked a bar area to socialize with the people we were travelling. Great place next
Stayed 1 night in Jul 2025

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was super impressed with the friendly and welcoming staff
Stayed 1 night in Jul 2025

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