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Adara Franklin Apartment Hotel

3.5 star property

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Photo gallery for Adara Franklin Apartment Hotel

Interior
Front of property
Lobby sitting area
Front of property
One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Laundry
  • Gym

Explore the area

View in a map
118 Franklin Street, 118, Melbourne, VIC, 3000
  • Place, Queen Victoria Market
    ‪2 min walk‬
  • Place, RMIT University
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪19 min drive‬

Room options

View all photos for Two Bedroom Apartment Superior

Two Bedroom Apartment Superior | Living area | TV

Two Bedroom Apartment Superior

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment Standard

Two Bedroom Apartment Standard | Living area | TV

Two Bedroom Apartment Standard

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Apartment

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment | In-room safe, desk, laptop workspace, iron/ironing board

Studio Apartment

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Adara Franklin Apartment Hotel is adjacent to Queen Victoria Market and within a 5-minute walk of other popular sights like Melbourne Central. This 32-room, 3.5-star apartment building has a restaurant along with conveniences like free self parking and a gym.
View more Apartments in MelbourneOpens in a new window

What's nearby

  • Queen Victoria Market - 2 min walk - 0.1 miles
  • RMIT University - 5 min walk - 0.3 miles
  • Melbourne Central - 5 min walk - 0.3 miles
  • Hardware Lane - 7 min walk - 0.4 miles
  • Bourke Street Mall - 12 min walk - 0.7 miles

Getting around

  • Melbourne Central Station - 6 min walk
  • Southern Cross Station - 18 min walk
  • Melbourne, VIC (MEB-Essendon) - 22 min drive

Restaurants

  • ‪Zawaddi Thai Cafe & Restaurant - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪St. ALi & The Queen - ‬3 min walk
  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Bratwurst Shop & Co. - ‬3 min walk

About this property

Adara Franklin Apartment Hotel

At Adara Franklin Apartment Hotel, guests have access to a gym, a sauna, and WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free newspapers and laundry facilities.
Each apartment has an array of amenities, including a balcony, a refrigerator, and an electric kettle. A 21-inch TV is available for entertainment, and guests can stay connected with WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a safe, an ironing board, and a desk.
Recreational amenities at the apartment include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Sauna

Internet

  • Available in the apartment: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Family friendly

  • Crib: AUD 11 per night

Restaurants on site

  • Sungs Kitchen

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Alarm clock
  • Rollaway/extra bed: AUD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Free newspapers in lobby
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 32 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 2:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 35 per night
  • Cribs/infant beds are available for AUD 11.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 11.0 per night
  • Rollaway bed fee: AUD 35 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Nova Stargate
Nova Stargate Apartment
Nova Stargate Apartment Hotel
Nova Stargate Apartment Hotel Melbourne
Nova Stargate Hotel
Nova Stargate Melbourne
Nova Stargate Apartment Melbourne
Adara Franklin
Nova Stargate Apartment Hotel
Adara Franklin Apartment Hotel Apartment
Adara Franklin Apartment Hotel Melbourne
Adara Franklin Apartment Hotel Apartment Melbourne

Frequently asked questions

Are free cancellation options available at Adara Franklin Apartment Hotel?

Adara Franklin Apartment Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Adara Franklin Apartment Hotel?

This apartment is situated in Melbourne Central Business District within a 10-minute walk of Melbourne Central and Queen Victoria Market. You'll also find Marvel Stadium and Bourke Street Mall less than a mile away.

Is there parking available at Adara Franklin Apartment Hotel?

Yes, self parking is offered for free at the apartment.

Does Adara Franklin Apartment Hotel feature a casino?

No, Adara Franklin Apartment Hotel doesn't have a casino.

Will I find an indoor pool at Adara Franklin Apartment Hotel?

No, there is no indoor pool at this apartment.

What amenities will couples enjoy at Adara Franklin Apartment Hotel?

Couples staying at this apartment will appreciate amenities like a restaurant and a sauna plus some apartments include a kitchenette.

Does Adara Franklin Apartment Hotel have a hot tub?

No, but this apartment does have a sauna.

Does Adara Franklin Apartment Hotel have a restaurant that serves breakfast?

No, Adara Franklin Apartment Hotel doesn't have a restaurant that serves breakfast.

Will Adara Franklin Apartment Hotel allow pets to stay for free?

No, pets aren't allowed at Adara Franklin Apartment Hotel.

Does Adara Franklin Apartment Hotel have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How close is the airport from Adara Franklin Apartment Hotel?

The closest major airport to Adara Franklin Apartment Hotel is Melbourne, VIC (MEB-Essendon), which is 8.9 mi away (22 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 13.2 mi away (25-minute drive).

Are there rooms with balconies at Adara Franklin Apartment Hotel?

Yes, every apartment at Adara Franklin Apartment Hotel comes with a balcony.

Adara Franklin Apartment Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 423 out of 1000 reviews
Rating 6 - Okay. 264 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever.

The room was so clean. The bed was very comfortable. The service desk worker William was amazing and so helpful. I would recommended to all my friends and family.
Stayed 1 night in May 2021
Verified

8/10 Good

Robyn

Liked: Communication

Melbourne visit

They were very obliging. Good position but the rooms are very tired looking.
Stayed 5 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was nice and suited what we wanted but only issue was with the the communication from the hotel to us about what to do. Reception wasn’t even open to do check out at 10am. When we got there the instructions were to park anywhere with green on it. Well there was two bays per floor with little A4 green stickers on it. Very hard to see. Along with checking out because we have our key into the little letter box we couldn’t get out of car park. One thing with the room is they had sky lights in the bedrooms. Therefore as soon as the sun is up, everyone is up. Just the lack of information was disappointing. Now because reception wasn’t open I don’t know how to get bond or anything back.
Stayed 1 night in Dec 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Close to Victoria Market and public transport the room good size
Stayed 2 nights in Dec 2020
Verified

8/10 Good

len

Liked: Cleanliness
Disliked: Communication
room very clean but balcony I think has never been cleaned
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, room comfort

Value for Money

Team members most curtis, no request too small. Apartment spacious well situated within close proximatey to all that Melbourne has to offer. Value for money and will certainly stay again when visiting Melbourne. Would recommend to family and friends.
Stayed 1 night in Jun 2020
Verified

4/10 Poor

Anne

Disliked: Cleanliness

Poor condition. Wouldn't pass a hotel inspection.

Stained bed cover and carpets. Mould in bathroom. Noisy air con. Stayed two of my four nights.puld
Wouldn't pass inspection
How do they get away with operating as an accommodation business?
Stayed 4 nights in Mar 2020
Verified

4/10 Poor

Rhonda

Disliked: Cleanliness, room comfort
Couldn’t shut doors they had tape on them shower door didn’t shut so water went all over floor coffee cups were stained couldn’t sit on balcony as it hadn’t been cleaned at all we left after a night
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service
The great staff member "Adrian?" who went above and beyond to organise early checkin and extra day
Stayed 5 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old room, needs a good lick of paint and freshen up. Bed was comfy but certainly isn’t the nicest hotel I’ve stayed in.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
$300 for 2 bdrm for 3 pp. Only 2 toiletries. Soap holder in shower broken and jagged. Dirty bathroom floor. Tv didn't work, they couldn't fix It, no offer to change our room or give us money back. Wanted us to pay $10 for Wi-Fi to watch Netflix instead. I drove 4 hours to get to the city, too tired to argue too much and I don't like conflict so I let it be. I am not happy. Never again will I stay there.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
It was dirty and didn’t provide adequate Cleaning equipment and the bins were way to small lol
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

Check in was quick and simple as you would expect. Good security with swipe access into the lobby. The room was good with the cooking facilities you need for a longer stay.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Staff were great! Very helpful. Location is great. Pricing was ideal. Carpet was dirty -
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stains on the carpet & lower mattress of the bed; very small shower but at least it was hot!! Comfortable bed
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & facilities were excellent. Very clean plus a small balcony which was very handy for us smokers
Stayed 1 night in Jan 2020
Verified

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.location right next to the Victoria Markets and CBD. Room was very clean. A great place to stay in the city!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Rose

Liked: Cleanliness, amenities
Location and price although details of room need repair. Exhaust fan of bathroom not working and range hood of oven had no cover. The window sills Could do a bit more cleaning.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Television reception did not work Reception not open prior to work day or in the evening. No wifi password provided. Reception staff pleasant.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Clean but needing a bathroom upgrade - it was quite old, rundown and grouting was no longer white.
Stayed 1 night in Jan 2020
Verified

2/10 Terrible

Georgia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Worst ‘Hotel’ I’ve EVER Booked At

My husband and I arrived at 2:05 and the check in was supposed to be at 2PM. The man at the front desk told us that the cleaners are still ‘cleaning’ the room and that they’d be half an hour, so my husband and I waited for 35-40 minutes in the lobby. As now our room was finally ‘clean’, the man at the front desk said that a $50 deposit was needed, but whilst booking, saw NO INFORMATION on the need for a deposit. He explained all the rules of the hotel to us very rudely and then finally gave us our keys after almost an hour of waiting. The room was small and drab with dirty kitchen/bathroom walls, dirty tea towels and a broken sink that leaked all over the bathroom table. Our room was advertised as having a “balcony”. First of all, the ‘balcony’ had an air conditioner that took up 60% of the small ‘balcony’ space. And secondly, not only were the blinds mangled and broken, passer-byers could easily see through the 10cm gaps of the blinds, which was really uncomfortable. Also, the table in the room was lob-sided, and the mirror was filthy. The bathroom was crammed and small and smelt of grime, and the ‘shampoo’, ‘body-wash’ and ‘conditioner’ all smelt like dish-washing liquid. Extremely unhappy and disappointed with the customer service, the quality of this hotel and overall experience. This place is so unclean, I didn’t even feel that comfortable sleeping directly on the sheets.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service at the desk on check in and out. Room very clean and tidy
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't have the room we booked so we were upgraded which was great
Stayed 1 night in Jan 2020
Verified

8/10 Good

WD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. We only had one minor issue in our room and they solved it within minutes.
Stayed 3 nights in Jan 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Bedding was stained, lounge was stained, bathroom was mouldy. More like a backpackers hotel not a $161 a night which is what we paid. Would not recommend it. Very disappointed .
Stayed 1 night in Nov 2019