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Mercure Pakenham

4.0 star property

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Photo gallery for Mercure Pakenham

Reception
Restaurant
Exterior
Pillowtop beds, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Place, Don Jackson Reserve Dog Park
    ‪8 min drive‬
  • Place, Monash University
    ‪41 min drive‬
  • Place, Chadstone Shopping Mall
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

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Exterior

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8.2 out of 10, Very Good, 1,003 reviews
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The price is $77
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Total with taxes and fees
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About the neighborhood

Melbourne

Located in Pakenham within 2 miles (3 km) of Don Jackson Reserve Dog Park, Mercure Pakenham is within a few miles (5 km) of Lois Maghanoy Centre For Performing Arts. This 4-star hotel has 64 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Don Jackson Reserve Dog Park - 8 min drive - 1.9 miles
  • Dandenong Ranges National Park - 30 min drive - 24.0 miles
  • Puffing Billy Steam Train - 30 min drive - 22.6 miles
  • Monash University - 41 min drive - 28.7 miles
  • Chadstone Shopping Mall - 47 min drive - 33.4 miles

Getting around

  • Nar Nar Goon Station - 11 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 70 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬3 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Twisted Sista - ‬16 min walk
  • ‪La Porchetta - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Mercure Pakenham

Guests staying at Mercure Pakenham enjoy free WiFi in public areas, laundry facilities, and a banquet hall. There's free parking if you drive. Helpful staff can provide concierge services and luggage storage.
Guests can expect free WiFi and 45-inch Smart TVs with digital channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include minibars, electric kettles, and free local calls. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 89 427 589 170

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Frequently asked questions

Is free cancellation available at Mercure Pakenham?

Mercure Pakenham offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Pakenham?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Mercure Pakenham on Mar 16, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Pakenham?

This hotel is situated in Pakenham, close to Lois Maghanoy Centre For Performing Arts, Pakenham G72 Bushland Reserve, and Nar-Nar-Goon G75 Bushland Reserve. You'll also find Nar-Nar-Goon G73 Bushland Reserve and Nar-Nar-Goon G74 Bushland Reserve nearby.

Is there parking available at Mercure Pakenham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Pakenham feature a casino?

No, Mercure Pakenham doesn't have a casino.

Is there an indoor pool at Mercure Pakenham?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mercure Pakenham?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a smart TV.

Are there hot tubs at Mercure Pakenham?

No, there isn't a spa tub at this hotel.

Does Mercure Pakenham have a restaurant that serves breakfast?

No, Mercure Pakenham doesn't have a restaurant that serves breakfast.

Does Mercure Pakenham allow pets to stay free of charge?

No, pets aren't allowed at Mercure Pakenham though service animals are welcome.

Are there connecting rooms at Mercure Pakenham?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Mercure Pakenham?

No, you won't find guestrooms with balconies at Mercure Pakenham.

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 190 reviews
Rating 8 - Good. 42 out of 190 reviews
Rating 6 - Okay. 6 out of 190 reviews
Rating 4 - Poor. 1 out of 190 reviews
Rating 2 - Terrible. 1 out of 190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Stayed 1 night in Nov 2025

10/10 Excellent

LINYAN

Stayed 1 night in Oct 2025

10/10 Excellent

LINYAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The property and facilities were fine, though i found it disappointing that the room ac wasnt on at arrival to cool the room prior to us getting there. Also, the facilities werent checked and the kettle was obviously damaged and had to search to find the power point for the tv. Minor details, but when tired from driving those little things are easy to have been done beforehand and a pain fo an incoming quest. At the pricepoint i would have expected better as we had stayed in cheaper priced accomodation in the cbd which was better.
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 2 nights in Nov 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

stephen

Stayed 1 night in Aug 2025

6/10 Okay

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service
Very clean room, convenient location, very friendly staff!! The bathroom is a wet room and the slope of the floor isn't enough for the water to drain, the bathroom floor floods. Quite noisy but easy enough to get over
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Stayed 3 nights in Oct 2025

10/10 Excellent

Leesa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
altogether excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised when we were told they had EV chargers so we charged o/n. We ate at the restaurant on the premises so all in all convenient for our 1 night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern & clean, good customer service. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nadene

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025