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Mercure Melbourne Southbank

4.0 star property
Hotel with a 24-hour front desk, near Crown Casino

Choose dates to view prices

Photo gallery for Mercure Melbourne Southbank

In-room safe, desk, blackout drapes, soundproofing
Exterior
View from property
In-room safe, desk, blackout drapes, soundproofing
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Kitchen

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪14 min walk‬
  • Place, Marvel Stadium
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(72 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

  • River view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Melbourne

Located in Southbank, Mercure Melbourne Southbank is a leisurely stroll from popular sights such as Crown Casino and Melbourne Central. This 275-room, 4-star hotel has in-room conveniences like kitchenettes, sitting areas, and microwaves.

What's nearby

  • Collins Street - 7 min walk - 0.4 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 14 min walk - 0.8 miles
  • Marvel Stadium - 19 min walk - 1.0 mile
  • Melbourne Cricket Ground - 2 min drive - 1.5 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Aria Bar & Lounge - ‬1 min walk
  • ‪BearBrass - ‬3 min walk
  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪Sopranos Restaurant & Pizzeria - ‬3 min walk

About this property

Mercure Melbourne Southbank

Hotel with a 24-hour front desk, near Crown Casino
Renovated in 2023, Mercure Melbourne Southbank offers free WiFi in public areas, conference space, and laundry facilities. Limited parking is available. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Additional amenities include a water dispenser and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, sitting areas, and microwaves. Housekeeping is available once per stay.

Similar properties

Meeting facility
Holiday Inn Express Melbourne Southbank by IHG
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,022 reviews
$106 nightly
The price is $116
Nov 6 - Nov 7
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 30 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is a free cancellation option available at Mercure Melbourne Southbank?

Mercure Melbourne Southbank provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do within easy reach of Mercure Melbourne Southbank?

This hotel is situated in Southbank within a short 8-minute walk of Collins Street and also 12 minutes on foot from Crown Casino. You'll also find Melbourne Central and SEA LIFE Melbourne less than a mile away.

Will I be able to park at Mercure Melbourne Southbank?

Yes, there is electric car charging available.

Does Mercure Melbourne Southbank feature a casino?

No, Mercure Melbourne Southbank doesn't have a casino.

Will I find an indoor pool at Mercure Melbourne Southbank?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Melbourne Southbank?

Couples will appreciate amenities at this hotel, including a kitchenette and a smart TV in each guestroom with some featuring river views.

Are there hot tubs at Mercure Melbourne Southbank?

No, there isn't a spa tub at this hotel.

Does Mercure Melbourne Southbank feature a restaurant that includes a breakfast menu?

Mercure Melbourne Southbank offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Melbourne Southbank allow pets to stay free of charge?

No, pets aren't allowed at Mercure Melbourne Southbank though service animals are welcome.

Are there connecting rooms at Mercure Melbourne Southbank?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Melbourne Southbank?

The closest major airport to Mercure Melbourne Southbank is Melbourne, VIC (MEB-Essendon), which is 12.8 mi away (20 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.1 mi away (25-minute drive).

Can I book a room with a balcony at Mercure Melbourne Southbank?

No, there aren't any guestrooms with balconies at Mercure Melbourne Southbank.

Reviews

Mercure Melbourne Southbank Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1011 reviews
Rating 8 - Good. 365 out of 1011 reviews
Rating 6 - Okay. 125 out of 1011 reviews
Rating 4 - Poor. 41 out of 1011 reviews
Rating 2 - Terrible. 31 out of 1011 reviews

Reviews

6/10 Okay

Stacey

Traveled with family
Liked: Amenities
Grimy shower grout, fan didn’t work in the shower so you had to shower with the door open otherwise it was a steam room. Air conditioner didn’t work and the room was warm and stuff all night. Room wasn’t ready at 2pm Check in, told it had to be released by the cleaners. Your paying for a room for 20 hours you would expect the room to be ready by 2pm.
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for a trip to Melbourne eay walk to casino, flinders,shops
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location and block out curtains. Was a very comfortable stay. Also liked the convenience of the cafe downstairs for an early morning coffee.
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy, Melton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

No problems
Stayed 1 night in Jul 2025

6/10 Okay

Adam

Business traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

8/10 Good

Maro

Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, lovely staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mercure Southbank is a great hotel in a central but quiet location in Melbourne. The rooms are clean and quiet and very comfortable. The staff are friendly and professional and always willing to help. Would absolutely recommend the Mercure for a visit to Melbourne.
Stayed 3 nights in Jun 2025

8/10 Good

Tobias, Springwood

Business traveler
Rooms are very basic and the bathrooms are especially dated. But otherwise an okay place to stay on a business trip to be close to a lot of handy locations.
Stayed 5 nights in May 2025

8/10 Good

David, Harrisdale

Liked: Staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2025

2/10 Terrible

Joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for a short walk to Flinders Street Station.
Stayed 1 night in Jun 2025

10/10 Excellent

Krunichuno

Liked: Cleanliness, amenities, property conditions & facilities
Nice cozy hotel. Good stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandra

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The location was excellent. Room was neat and quiet. It was comfortable and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub closed on Sunday night Limited dining
Stayed 3 nights in Jun 2025

8/10 Good

Khin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean, accessible, good buffet
Stayed 5 nights in Jun 2025

8/10 Good

Geoffrey

Stayed 1 night in Jun 2025

8/10 Good

Mary

Stayed 3 nights in Jun 2025

2/10 Terrible

Simone

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Shower filthy. Mugs dirty. Grot around kitchenette sink and taps, power switches... I dont mind if a hotel is out dated as this one is, so long as it is clean but this one was far from clean. Receptionist fairly dismissive when told of conditions.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a good walking distance if you want to explore the city
Stayed 1 night in May 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at the Mercure Melbourne Southbank.Was comfortable from the start of my stay. Hotel was lovely and clean. Had a good restaurant for a nice meal. Location was perfect. Good location for getting around Melbourne.
Stayed 3 nights in May 2025

6/10 Okay

Elissa

Business traveler
It was convenient.
Stayed 1 night in May 2025

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