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Mercure Melbourne Southbank

4.0 star property

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Photo gallery for Mercure Melbourne Southbank

Superior Twin River View Room | In-room safe, desk, blackout drapes, soundproofing
Exterior
Meeting facility
Superior Twin River View Room | In-room safe, desk, blackout drapes, soundproofing
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Corner of Southgate Ave & Riverside Quay, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Crown Casino
    ‪10 min walk‬
  • Place, Melbourne Central
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room (Accessible)

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room (Accessible)

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, soundproofing

Superior Queen Room

8.4 out of 10
Very good
(74 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe King Room

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Room

Superior Family Room | In-room safe, desk, blackout drapes, soundproofing

Superior Family Room

8.0 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Room

In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King River View Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe King River View Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen River View Room

Superior Queen River View Room | In-room safe, desk, blackout drapes, soundproofing

Superior Queen River View Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin River View Room

In-room safe, desk, blackout drapes, soundproofing

Superior Twin River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Holiday Inn Express Melbourne Southbank by IHG

Southbank
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$100 nightly
The price is $109
May 17 - May 18
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

About the neighborhood

Melbourne

Located in Southbank, Mercure Melbourne Southbank is a leisurely stroll from popular sights such as Crown Casino and Melbourne Central. This 275-room, 4-star hotel has in-room conveniences like kitchenettes, sitting areas, and microwaves.

What's nearby

  • Melbourne Skydeck - 1 min walk - 0.0 miles
  • Eureka Tower - 1 min walk - 0.0 miles
  • Southbank Promenade - 2 min walk - 0.1 miles
  • Crown Casino - 10 min walk - 0.6 miles
  • Melbourne Central - 15 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 17 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Hopscotch Melbourne - ‬3 min walk
  • ‪Yarra Botanica - ‬3 min walk
  • ‪BearBrass - ‬2 min walk
  • ‪Ludlow Bar & Dining Room - ‬2 min walk
  • ‪Pocket Espresso - ‬3 min walk

About this property

Mercure Melbourne Southbank

Renovated in 2023, Mercure Melbourne Southbank offers free WiFi in public areas, conference space, and laundry facilities. Limited parking is available. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this family-friendly hotel include a water dispenser and a banquet hall.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include kitchenettes, sitting areas, and microwaves. Housekeeping is available once per stay.

Similar properties

City view
Holiday Inn Express Melbourne Southbank by IHG
Southbank
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
$100 nightly
The price is $109
May 17 - May 18
Total with taxes and fees
Holiday Inn Express Melbourne Southbank by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 35 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 11 for children

Family friendly

  • Dining table
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 861 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 35 per night (262 ft away)
  • Rollaway bed fee: AUD 50 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southbank Melbourne Travelodge
Travelodge Hotel Southbank Melbourne
Travelodge Southbank Melbourne
Melbourne Travel Lodge
Melbourne Travelodge
Southbank Travel Lodge
Travel Lodge Melbourne
Travelodge Melbourne
Travelodge Southbank Melbourne Hotel Melbourne
Travelodge Southbank Melbourne Hotel
Travelodge Melbourne Southbank

Frequently asked questions

Is a free cancellation option available at Mercure Melbourne Southbank?

Mercure Melbourne Southbank provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Melbourne Southbank?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne Southbank on May 17, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Melbourne Southbank?

This hotel is situated in Southbank within a short 12-minute walk of Crown Casino and also 14 minutes on foot from Melbourne Central. You'll also find Collins Street and Bourke Street Mall less than a mile away.

Will I be able to park at Mercure Melbourne Southbank?

Yes, there is an electric car charging station available.

Does Mercure Melbourne Southbank feature a casino?

No, Mercure Melbourne Southbank doesn't have a casino.

Will I find an indoor pool at Mercure Melbourne Southbank?

No, there is no indoor pool at this hotel.

Is Mercure Melbourne Southbank good for couples?

Couples will appreciate amenities at this hotel, including a smart TV and a kitchenette in each guestroom, and some feature river views.

Are there hot tubs at Mercure Melbourne Southbank?

No, there isn't a spa tub at this hotel.

Does Mercure Melbourne Southbank feature a restaurant that includes a breakfast menu?

Mercure Melbourne Southbank offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Melbourne Southbank allow pets to stay free of charge?

No, pets aren't allowed at Mercure Melbourne Southbank though service animals are welcome.

Are there connecting rooms at Mercure Melbourne Southbank?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Mercure Melbourne Southbank?

The closest major airport to Mercure Melbourne Southbank is Melbourne, VIC (MEB-Essendon), which is 12.8 mi away (20 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.1 mi away (25-minute drive).

Can I book a room with a balcony at Mercure Melbourne Southbank?

No, you won't find guestrooms with balconies at Mercure Melbourne Southbank.

Mercure Melbourne Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 350 out of 1001 reviews
Rating 6 - Okay. 132 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Leanne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Stayed 1 night in Jan 2026

6/10 Okay

Suellen

Liked: Cleanliness, amenities
Nobody at checkin desk. Waited for ages and had to get cafe staff to go get someone. Same again later when we had to validate parking. Room not seviced so had to go and request extra tea and milk. Paid a high price for a busy time, so expected better staffing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Prabhjit

Stayed 3 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was spotless and really comfortable, staff were all so friendly and helpful. Decent breakfast and room service too.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

8/10 Good

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Stayed 1 night in Jan 2026

10/10 Excellent

ALAN

Liked: Cleanliness, amenities
Comfortable clean room in the ideal location, close to Flinders Street Station, Southbank and the Casino. Not a fan of the Self-Check in as it takes away the personal contact that you require if you are in a new city. Also always seem to be allocated a low level room (This time Level 2).
Stayed 1 night in Jan 2026

8/10 Good

Anthony, Waharoa

Traveled with group
Average
Stayed 1 night in Nov 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities
Cleans rooms, the room was a good size
Stayed 4 nights in Jan 2026

10/10 Excellent

CAS

Stayed 1 night in Jan 2026

8/10 Good

Venus

Liked: Cleanliness, amenities, property conditions & facilities
Some abrupt staff, shower wasn't clean
Stayed 1 night in Jan 2026

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Decent room size and clean. I like that it had a tiny kitchenette and a mini fridge. Lots of bathroom bench space. However our air conditioning didn’t work. Maintenance (lovely man) tried to fix it around 7.30pm but within a couple hours we realised it still wasn’t working. Given it was late at night and with young kids we didn’t want to have someone trying to fix it during the night, so it was warm and uncomfortable overnight.
Stayed 1 night in Jan 2026

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
Stafff, clean room, amenities and happy hour.
Stayed 1 night in Jan 2026

6/10 Okay

G W

Stayed 1 night in Dec 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was fine, standard. Breakfast standard. Good location. Multiple time found an empty reception. The staff often acted like you were an inconvenience for waiting for staff. I took my luggage tag to reception and asked for my luggage and the guy said where is it and then huffed and puffed when I didn’t know. My husband took the luggage in so I wasn’t there - surely it’s their job to know which room it’s locked in? Our washing line was broken, we asked for it to be fixed on day 1 as we had wet beach things - day 6 check out and it wasn’t fixed. Wouldn’t stay again.
Stayed 5 nights in Dec 2025

10/10 Excellent

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, amenities
Very good staff. Great hotel location. Room was dated - could do with an upgrade.
Stayed 3 nights in Dec 2025

8/10 Good

Geoff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent condition. The location was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim, Ocean Grove

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean, front of house lady was lovely, early check in. Comfortable bed. Great location. One thing that could change is proper mugs/cups in the room. Plastic cups aren’t nice to have coffee or tea in.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Clean room and the staff were excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed the night , close to Crown
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, car park next door
Stayed 1 night in Dec 2025

8/10 Good

Ingrid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 1 night in Dec 2025

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