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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Pan Pacific Melbourne

Property amenity
Reception
Two Bedroom City Skyline Suite | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Pacific Club Room (Pacific Club Access) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Room service

Explore the area

View in a map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Place, DFO South Wharf
    ‪1 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(78 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

9.8 out of 10
Exceptional
(18 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Queen Room

Family Queen Room | 1 bedroom, premium bedding, minibar, in-room safe

Family Queen Room

9.2 out of 10
Wonderful
(36 reviews)
  • 409 sq ft
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier King Room with City View

Premier King Room with City View | 1 bedroom, premium bedding, minibar, in-room safe

Premier King Room with City View

9.4 out of 10
Exceptional
(35 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access) | 1 bedroom, premium bedding, minibar, in-room safe

Pacific Club Room (Pacific Club Access)

9.8 out of 10
Exceptional
(16 reviews)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access) | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Suite (Pacific Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area | 55-inch LCD TV with digital channels, TV, pay movies

Yarra Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(7 reviews)
  • 915 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite | 1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom City Skyline Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 818 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room | 55-inch LCD TV with digital channels, TV, pay movies

Two Bedroom Bay View Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 818 sq ft
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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About the neighborhood

Melbourne

Located in South Wharf, Pan Pacific Melbourne is next to popular attractions like Melbourne Convention and Exhibition Centre and DFO South Wharf. This 396-room, 5-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi. Centrally located in Melbourne, the hotel is connected to the convention center and also a short walk from Crown Casino and SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.1 miles
  • DFO South Wharf - 1 min walk - 0.1 miles
  • Crown Casino - 7 min walk - 0.4 miles
  • Collins Street - 7 min walk - 0.4 miles
  • SEA LIFE Melbourne - 10 min walk - 0.6 miles

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪Plenary Cafe - ‬3 min walk
  • ‪Oporto - ‬1 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Thailander - ‬1 min walk
  • ‪Munich Brauhaus Melbourne - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
At Pan Pacific Melbourne, guests enjoy features like a 24-hour gym, in-room fitness, and free WiFi in public areas. Parking is available for AUD 50 per day (AUD 75 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 55-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also available.
Recreational amenities at the hotel include a 24-hour fitness center and in-room fitness.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (AUD 50 per day)
  • Secured, covered valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 50 for adults and AUD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (4,844 square feet of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 120.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Covered self parking fee: AUD 50 per day
  • Covered valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 120.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Is free cancellation available at Pan Pacific Melbourne?

Pan Pacific Melbourne offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Pan Pacific Melbourne?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on Nov 29, 2025 start from $173.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Pan Pacific Melbourne?

This hotel is situated in South Wharf within a short 8-minute walk of Crown Casino and also 10 minutes on foot from Collins Street. You'll also find Marvel Stadium and SEA LIFE Melbourne less than a mile away.

Is there parking available at Pan Pacific Melbourne?

Yes, secured valet parking is offered for AUD 75 per night with in/out privileges. Accessible parking is also available for guests.

Does Pan Pacific Melbourne include a casino on the premises?

No, Pan Pacific Melbourne doesn't have a casino.

Will I find an indoor pool at Pan Pacific Melbourne?

No, there is no indoor pool at this hotel.

Is Pan Pacific Melbourne good for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature in-room massages.

Does Pan Pacific Melbourne have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pan Pacific Melbourne have a restaurant that serves breakfast?

Yes, Pan Pacific Melbourne serves buffet breakfast for a surcharge each morning at Dock 37 Bar and Kitchen.

Does Pan Pacific Melbourne allow pets to stay free of charge?

No, pets aren't allowed at Pan Pacific Melbourne though service animals are welcome.

Does Pan Pacific Melbourne have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Pan Pacific Melbourne?

The closest major airport to Pan Pacific Melbourne is Melbourne, VIC (MEB-Essendon), which is 10.9 mi away (17 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 15.3 mi away (21-minute drive).

Are there rooms with balconies that I can book at Pan Pacific Melbourne?

No, there aren't any guestrooms with balconies at Pan Pacific Melbourne.

Does Pan Pacific Melbourne offer wedding services?

There are wedding services available at Pan Pacific Melbourne if that's in your vacation plans.

Reviews

Pan Pacific Melbourne Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 721 out of 1003 reviews
Rating 8 - Good. 179 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. Parking was ideal and staff were wonderful. Cannot wait to stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Lokesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel For Business !!

Ideal location for business, shopping and pleasure. Great hotel, great service, room 1712 has beautiful view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Accommodation

Awesome. Location and Views
Stayed 1 night in Jul 2025

10/10 Excellent

Siroos

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second time that we stay at Pan Pacific. Thanks guys!
Stayed 1 night in Aug 2025

10/10 Excellent

Karlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Stayed 2 nights in Aug 2025

10/10 Excellent

Qian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great work
Stayed 1 night in Aug 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

sinan

Stayed 1 night in Jul 2025

10/10 Excellent

Raj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and modern rooms!
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very comfortable stay at this hotel. Rooms are clean, comfortable and well maintained. Service was efficient and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rhea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jacki

Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, rooms were great, clean and breakfast amazing. Will def be back
Stayed 1 night in Jun 2025

10/10 Excellent

Makoto

Stayed 5 nights in Jun 2025

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff at reception, quick check in. Birthday gift which was very nice. Rooms have a great view. Sadly the breakfast was not very good, cold lack luster, food was cold not many options.
Stayed 1 night in Jun 2025

10/10 Excellent

Chai Shing

Stayed 3 nights in Jun 2025

10/10 Excellent

Hirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were very friendly and the place was beautiful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wei Chew, William

Stayed 10 nights in Jun 2025

2/10 Terrible

Craig, Medowie

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
The Pan Pacific charges as a 6 star with 2 star service. It relies on the adjoining Convention Centre for occupancy - restaurant closed on Sunday, presumably as there were no conference attendees. The Level 4 lounge is seldom open,understaffed and underserviced. Food of a poor standard generally. The Pan Pacific does not compare to the likes of Sydney's Fullerton, Swiss, Sofitel and ensures that I will never attend the Melbourne Conference Centre again. This is the first accomadation review I've ever contibuted because the Pan Pacific is the worst 4,5,6 star I've ever occupied.
Stayed 3 nights in Jun 2025

8/10 Good

Peter, Warren

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located to yarra waterfront and convention center
Stayed 2 nights in Jun 2025

10/10 Excellent

Warwick

Stayed 1 night in Jun 2025

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