Skip to main content
Beginning of main content

Hotel Causeway

4.0 out of 5.0

Recent guest reviews

Not a modern hotel with all the bells and whistles but very good location for shopping in Melbourne CBD. Rooms spacious and clean, staff polite and friendly. Continental breakfast included. All in all, good value for money.

Spacious room which was clean and comfortable with robe and ironing board.Shower was ok but not great (minor). Friendly efficient staff. In the heart of city so lots within walking distance including Flinders Street station and the free tram to Southern Cross station.Great value for money for ~$105 Thanks for the vote if you found this review helpful.

Stayed here in a twin room. The room and the bathroom were a good size. The room was reasonably clean, but did find a cockroach in my shoe. The customer service was excellent. Booked the hotel through ebookers and they stated free wifi (no time limit), but the hotel only offers free wifi for 2 hours. However the hotel was more than happy to offer honour the free wifi for the whole trip. The staff were very helpful in directing us to the appropriate trams and in the right direction. Given the time of the year and the fact the Ashes were on would suggest the reasonably high prices.

Never been here before, so booked via Opodo, was pleasantly surprised on how nice this place was considering it was not too expensive. The room was spacious, clean and comfortable with a nice powerful hot shower, always a winner for me. The Breakfast was simple, but ample and a good start to the day, the staff were courteous, pleasant and helpful which again makes any stay more enjoyable. It is very well located and everything is within easy distance no matter where you want to go!

I just stayed at the his hotel and I wasn’t expecting anything flash which was fine as you get what you paid for. The air con was crap and for Melbourne it was a hot night. I checked out Sunday and when I got home which was only 1 hour away I realised that I left 2 jackets hanging in the cupboard, one was brand new. I made several phone calls chasing it up and was just told house keeping have not reported anything being left. I find this very hard to believe as I came straight home. I believe these have been stolen from staff there as there is no other explanation. Will never stay with them again!!!

My partner and myself stayed for 3 nights at Hotel Causeway during our stay in Melbourne. It's not worth 4 stars. It should be rated as a 3 star. Positive: -Jenaha(receptionist) was very friendly and helpful -Fresh towels every day -Hygiene was good -Very good location Negative: -When we arrived, the guy at reception gave no info about anything. No details about breakfast, no details about roomservice etc. -When you arrive at the hotel, there's a damp smell -Pictures of the room online looked totally different than real life Would I stay here again? Maybe.. We've paid $400 for 3 nights so I guess you can expect an average hotel.

I don’t understand how it can be rated 4 stars. The hotel was old and outdated. We were booked by the travel agent Silkway for 5 night. We paid the price of a 4 stars hotel, but this one is worse than a two stars. The room we booked was a regular room. As soon as we walk in the front desk we can tell there is no way what a 4 stars hotel would look. The air conditioning in our room has hardly any air blowing out. The room temperature was 26C. Turn air on half an hour but no change. There is no windows we can opened. Finally we paid $160 to upgrade to a suite. The air is a bit better. There is no view from our window. Only dirty roof top when we looked out. The room was terrible, we would never stay in that place just because our room was paid and non refundable. The conditions was way worse that a 2 stars hotel. Attached are the pictures taken from our upgraded suite. Pictures are better than a thousand words. Let the reviewers judge how would they rated this hotel.

Really enjoyed my stay here,rooms were comfortable although the air con didn't work well but that was swiftly corrected. Brilliant location and all the staff we encountered were very pleasant and helpful. Would stay there again.

This wasn't my first stay at Hotel Causeway. Over the last 10 years my husband and I have stayed here a few times while on holiday in Melbourne. We keep coming back because the location simply can't be beaten and we have had nothing to really complain about. So it was a bit of a no brainer to choose it again for a solo trip to visit a friend. While not regretting my choice I have to say that the hotel rooms, as other travellers have suggested need a good face-lift. My room was spotlessly clean and my bed comfortable. However, heavily stained grout, a couple of stains on the carpet and well used furniture detracted from the excellent job the housekeeping staff are doing and certainly don't reflect the expectations that many travellers have of a 4 star hotel room. The 'Free' WIFI was very disappointing and certainly something that many travellers would feel ripped off over. Finding out that you have only a 2 hour block per day before you need to pay when you go to connect is a nasty suprise. International travellers relying on the internet for tourism information and keeping in touch with home must get a rude shock. I have thankfully never encountered this when I have been overseas. On top of this I had connection problems each day of my 2 night stay. The sign in portal was not coming up while in my room and I had to go down to the lobby everytime I wanted to connect. Apparently there had been major problems with their computer system the day before and I will say the guy on the front desk was great in helping me solve the problem since he was unaware of the issue himself. You would think though that management would fix the issue ASAP but it was still the same when I checked out. Generally though most of the staff were great, and breakfast was ok (very simple and very limited in choice - I understand that it is continental, but again this is supposed to be 4 star so you expect something a little special or at least a wide choice.) For location and covering the basics Hotel Causeway is fine if you aren't expecting the 4 star boutique luxury being advertised.

Not a bad place for a quick one night stopover but certainly fairly basic and feels a bit long in the tooth. In general it just needs to be updated as it is showing it's age. Having said that, it is good value for money and a great location, so if all you want is a room this place could do the job as long as you're not too fussy.

275 Little Collins Street Melbourne VIC

Hotel highlights

  • Walking distance to Bourke Street Mall and Melbourne Central
  • Free WiFi in rooms and public areas
  • Fitness center
  • 24-hour business center

Located in Melbourne Central Business District, Hotel Causeway is adjacent to Bourke Street Mall and within a mile (2 km) of other popular sights like Queen Victoria Market. This 4-star hotel has 45 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. It's in central Melbourne and also close to Royal Exhibition Building and Etihad Stadium.


For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


The 45 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and minibars. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, safes, and phones are also available.

Property features

At Hotel Causeway, guests have access to a fitness center, a steam room, and free WiFi in public areas. You can take advantage of discounted offsite parking, along with an airport shuttle (available 24 hours) for AUD 38 per person roundtrip. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and laundry facilities.

Room options

Junior Queen Room

Queen 1 | Sleeps 2

Executive Room

King 1 | Queen 1 | Sleeps 2

Executive Triple Room

Twin 3 | Sleeps 3

Executive King Room - Spa

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66.0% of guests recommend this hotel

Total of 378 reviews