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Hotel Causeway

4.0 out of 5.0

Recent guest reviews

Great central location, could not find a better spot. Close to the mall and major shops and transport. South bank only 5 min walk. Didn't worry about breakfast as there are heaps of other options around (go a little bit out of the CBD for breakfast, don't settle for the laneway cafes) Lane ways are a little dreary at night.

Causeway Hotel's USP is its location to an extent as it is close to Bourke Street with access to Trams making it easy to go around the city. The Hotel is right next to David Jones Mall, Myer Mall and Emporium Mall and has great breakfast options around. Rooms are very Ok and decently clean and bed is comfy. The breakfast is really nice and value for money. Staff are courteous. Travelers should prefer Causeway 353 first as it is much better. Please note carry your tooth brush and shaving kit along :)

Arrived at hotel about 9pm. Reception was okay. The room was just about okay except the heater didn't work and the room was freezing. The reception night shift guy didn't have a clue and fiddled with the switch giving crap advise as if I was a bigger idiot. Offered me blankets instead and said I couldn't change room. I can get a sleeping bag and join the hoboes in the street for free! I insisted on his calling the manager. A guy came who was more helpful. Checked and said the heating was not working and " upgraded" me to a bigger room a few levels up. The room was terrible with bubbling walls and derelict looking. The heater didn't work either. He offered me a small portable heater for the large room which would take a week to warm up,so I asked to go back to the previous smaller room with the small heater. They promised to repair the heater the next day,but it was obvious the heater was on its last leg. The corridor was warmer despite the room heater being left on the whole day.The guy told me the hotel is due to be overhauled later! I got to bed at 1.30am. They give you 2 hours of week wifi. Avoid this place. For a bit more you can go the the Novotel in Collins which is much better.

I spent two nights at this hotel. The hotel was situated right in the middle of the CBD and was very close to everything - i.e. shops, dining, sights etc. The hotel is not new and in need of a spruce up of the décor. It was very clean, with bathroom and room spotless. Very comfortable bed. The carpet needs replacing and a repaint would be a step in the right direction too. Chipped and flaking paint on ceiling and around skirting boards looked a bit cheap and nasty. Wi Fi was not free and although this did not worry me, my friend visiting from overseas and staying in another room, found this very annoying. Surely, in this day and age, wifi should be available without charge ! Continental breakfast was basic, but with a good selection of cereals, coffee etc. Staff were pleasant on check in and check out. Fairly good value and great location.

We booked this one online and trusted that the displayed pictures were a true reflection of the rooms available. Not the case unfortunately. Reception was clean and well staffed by a friendly and efficient team member but that is where the pleasantness ended. The lift was small and had a musty odour and when the doors opened to our floor we were greeted by shabby carpet and a very uninviting hallway. Our room was pretty much the same poor standard with ripped and stained carpet and the timber around, and in the bottom of the bathroom door was rotted. Overall it was a very poor experience. We spoke with management and we were refunded our money and went to the Novatel for about $30 more than our original quote for this property.

Stayed here for two nights recently and found it to be ok but probably wouldn't stay again, it's in a great location and the staff are very friendly and helpful. The room was what I would expect for the price I paid however for $18 the Buffett breakfast is very overpriced for what you get - we didn't bother and went to a cafe! Like I said above, the room was what I would expect however the heating/air con in our room wasn't working so we were moved after the first night from room 224 to 222 where it was working. That was no drama as it was only two doors down just disappointing that it had to happen. The housekeeping was the real let down, I'd say the worst I've ever come across. The bins in the room are quite small so it filled easily with a few water bottles etc, so the rubbish that didn't fit we placed on the table next to the bin. For some reason when we got back to our room housekeeping had not removed it, surely they didn't think two empty subway bags, an empty coke can, water bottle and some screwed up papers were something we wanted to keep.. I just found this to be extremely odd as I thought a part of House keeping was to remove the rubbish from the room and being as the bin was full and this was placed next to it.. well, it's not rocket science!! If you are just after a place to sleep for the night and want a great location then this is ok, however if you like your rubbish removed daily then best to try else where..

This is a great value hotel in a great Central CBD location. Whilst it is an older hotel it has everything you need in a hotel room and the bed was extremely comfortable. The Continental Breakfast was great and had all that you would need, including great coffee, to start off a new day. I'll be back.

I would describe this a basic business level hotel. The furnishings in general were ok, but not great, space was ok (not too cramped). Bathroom was relatively newly renovated, but the shower in bath thing always gives the game away on age. The shower fitting above the bath was broken and spraying water everywhere. Room temperature control was ok. The place had only 2 hrs per day of free wifi, after that it was charged. Check in and out were not as smooth as they should have been. No queues, but slow process in general, and "system not working" grumbles from staff. I didn't try the breakfast that was available (breakfast room right outside my room!), but at least it was on offer. Great location, as others have said. Overall, for me, this was just ok.

Normally when a hotel advertises it's heritage you think of a nicely well kept facility. Hotel causeway boasts completely rundown facilities that will take you on such a nice time warp that you will appreciate what 50 years of neglect to a building can do. From the moment you walk into the facility the overcoming smell of mould will welcome you, then take a nice stroll to your apartment via a corridor where the mould is so bad that in the corners you no carpet remains (hint: it can only be from mould if it's in an area that people dont walk). Then finally when you feel like you have endured enough - you enter your apartment.... Don't do it, walk back to reception, demand your money back and check in somewhere else.

Having booked on line to take interstate visitors we were so dissapointed. Rooms were exceptionally run down Curtains hanging unable to close having lost hooks. Carpets and furniture badly stained and worn. Skirting board hanging off. I could go on but won't. Actually rate this hotel beyond one it's just that i could not alter the rating. We did not stay after viewing the room. We had to pay an amount even though all we did was look at room and then leave. Unsure what this amout was for other than it being underhanded. We checked out and walked through the arcade to The Novotel which was exceptionally cheaper and amazing. No comparison what so ever. The excuse we were given for the room being so sub standard was that the building is heritage listed. Well it may well be but in my eyes things can still be clean. Our money was eventually refunded less the amout paid for us having held the key for 5 mins. All i can say is do your homework so many other cheaper wonderful hotels within walking distance. This hotel is beyond backpackers standard

275 Little Collins Street Melbourne VIC

Hotel highlights

  • Walking distance to Bourke Street Mall and Melbourne Central
  • Fitness center
  • Rooftop terrace
  • 24-hour business center

Located in Melbourne Central Business District, Hotel Causeway is adjacent to Bourke Street Mall and within a 10-minute walk of other popular attractions like Melbourne Central. This 4-star hotel has 45 guestrooms and offers a fitness center, a rooftop terrace, and a 24-hour business center. It's in central Melbourne and also a short walk from Eureka Tower and National Gallery of Victoria.


Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM.


The 45 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and minibars. 40-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Coffee makers, free newspapers, and safes are also available.

Property features

At Hotel Causeway, guests have access to a fitness center, a steam room, and a rooftop terrace. Offsite parking is offered for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Junior Queen Room

Queen 1 | Sleeps 2

Executive Twin Room

Twin 2 | Sleeps 2

Executive Triple Room

Twin 3 | Sleeps 3

Executive King Room - Spa

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 347 reviews