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Hotel Causeway

4.0 out of 5.0

Recent guest reviews

We booked for one night during the Melbourne cup carnival, the staff we friendly but the rooms were so outdated and falling apart. The carpet was torn, cracks all over the walls, the furniture is old and scrappy. The cleaning staff seem the take pride and did the best job they could. But unless the owners/management invest back into this place dont stay here. We checked in and then left 3 hours later as we would rather stay somewhere else.

We booked into a Superior room because last time we stayed in a Standard room the room was badly in need of upgrading. We were totally disappointed as the Superior room was no better than the Standard room. The furnishings were old and shabby, the carpet was old and worn and the bathroom fittings were in need of a major re fit. The staff were fantastic, and when we complained about the lift noise they moved us to another unit. The noise was just as bad. We also noted that the state of the unit was identical to the first unit we originally stayed in.

Very cheap for the location, which means its ok if your looking for somewhere central but do not care about frills. The service was fine if basic, room clean if rundown. A makeover is past due but would also drive the prices way up

The hotel is in a great location but very run down. Paint is peeling, tub needs cleaning and caulking, carpets are threadbare and furniture is old and faded. I do not recommend it. The attached pictures say it all.

I chose the hotel as it was not too far from for Aami Park. The room itself was comfortable though on the smallish side and there was some noise from adjacent rooms as the walls are not all brick. The Front Desk staff over a two night stay were very helpful and cooperative so no complaints there. A major bugbear was the car parking. The "nearby " parking at Galleria closes at 6:30pm which was totally unsuitable. The other recommended site and which is at a reduced rate if ticket validated was 200 Queen Street. This is a good 10 - 15 minutes walk and necessitating crossing busy Elizabeth Street. This is really too far and unsuitable in wet weather or if u have heavy luggage. What really annoyed though was the poor housekeeping standard. I was amazed to see my pyjamas thrown in the floor after the room was serviced. The bed was not made but the cover merely straightened out. The toilet was not cleaned and the wastebasket was not emptied. The carpet was not vacuumed though clearly in need of it. The milk was not replenished and no teaspoon made available. One really does not need to be running down to reception at midnight for the wherewithal to make a cup of tea. I can't recommend this hotel and wouldn't stay there again because of the parking. The poor housekeeping was due to a lazy employee perhaps but where was the supervision?

1. Basic room 2. Nearby restaurants and shops 3. Price on the higher side 4. Requires renovation I would suggest some other place than this, but not bad for newcomers to Melbourne since they can experience the city from their door step so to speak.

a nice little hotel on little Collins street right in the centre of Melbourne’s shopping with plenty of restrauants close by. Easy walk to the NGV, MCG and a tram ride to Etihad stadium. Rooms a bit tired but comfortable.

Hotel causeway is very centrally located in the cbd. It is a short walk from southern cross station and very reasonably priced. The rooms are very clean. Ideal for a quick Melbourne getaway to see a show etc

The location is the best part of this hotel otherwise it is rather shabby for the price. My room was clean and tidy, the bedding and towels seemed clean and the heating worked, the shower had seen better days with mould creeping up from floor. The wifi was very slow with only two hours free and once logged into the wifi this counts for the two hours even if you only use 20 minutes. Not sure if I'd stay here again.

Great location for a hotel in Melbourne. Easy to walk to almost all of the shopping and attractions in Melbourne. The hotel was pretty tired for the price they charged. Our room was a good size, however all the fittings and hallways have seen better days. Probably wouldn't stay there again, the novotel behind it was roughly the same price and was way nicer

Room options

Executive Twin Room

Twin 2 | Sleeps 2

Executive Room

King 1 | Queen 1 | Sleeps 2

Executive Triple Room

Twin 3 | Sleeps 3

Executive King Room - Spa

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 361 reviews