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Hotel Causeway

4.0 out of 5.0

Recent guest reviews

I chose the hotel as it was not too far from for Aami Park. The room itself was comfortable though on the smallish side and there was some noise from adjacent rooms as the walls are not all brick. The Front Desk staff over a two night stay were very helpful and cooperative so no complaints there. A major bugbear was the car parking. The "nearby " parking at Galleria closes at 6:30pm which was totally unsuitable. The other recommended site and which is at a reduced rate if ticket validated was 200 Queen Street. This is a good 10 - 15 minutes walk and necessitating crossing busy Elizabeth Street. This is really too far and unsuitable in wet weather or if u have heavy luggage. What really annoyed though was the poor housekeeping standard. I was amazed to see my pyjamas thrown in the floor after the room was serviced. The bed was not made but the cover merely straightened out. The toilet was not cleaned and the wastebasket was not emptied. The carpet was not vacuumed though clearly in need of it. The milk was not replenished and no teaspoon made available. One really does not need to be running down to reception at midnight for the wherewithal to make a cup of tea. I can't recommend this hotel and wouldn't stay there again because of the parking. The poor housekeeping was due to a lazy employee perhaps but where was the supervision?

1. Basic room 2. Nearby restaurants and shops 3. Price on the higher side 4. Requires renovation I would suggest some other place than this, but not bad for newcomers to Melbourne since they can experience the city from their door step so to speak.

a nice little hotel on little Collins street right in the centre of Melbourne’s shopping with plenty of restrauants close by. Easy walk to the NGV, MCG and a tram ride to Etihad stadium. Rooms a bit tired but comfortable.

Hotel causeway is very centrally located in the cbd. It is a short walk from southern cross station and very reasonably priced. The rooms are very clean. Ideal for a quick Melbourne getaway to see a show etc

The location is the best part of this hotel otherwise it is rather shabby for the price. My room was clean and tidy, the bedding and towels seemed clean and the heating worked, the shower had seen better days with mould creeping up from floor. The wifi was very slow with only two hours free and once logged into the wifi this counts for the two hours even if you only use 20 minutes. Not sure if I'd stay here again.

Great location for a hotel in Melbourne. Easy to walk to almost all of the shopping and attractions in Melbourne. The hotel was pretty tired for the price they charged. Our room was a good size, however all the fittings and hallways have seen better days. Probably wouldn't stay there again, the novotel behind it was roughly the same price and was way nicer

I have never stayed in a hotel where all the staff were so unhappy, so rude, so unhelpful and had attitude problems! The carpets had definitely seen better days, they were stained and had water damage! The showers were either boiling hot or freezing cold. The only good thing about the hotel is the location! We were moved to the sister hotel for 1 night, this hotel is a lot better but same problem the staff were terrible!

Great central location, could not find a better spot. Close to the mall and major shops and transport. South bank only 5 min walk. Didn't worry about breakfast as there are heaps of other options around (go a little bit out of the CBD for breakfast, don't settle for the laneway cafes) Lane ways are a little dreary at night.

Causeway Hotel's USP is its location to an extent as it is close to Bourke Street with access to Trams making it easy to go around the city. The Hotel is right next to David Jones Mall, Myer Mall and Emporium Mall and has great breakfast options around. Rooms are very Ok and decently clean and bed is comfy. The breakfast is really nice and value for money. Staff are courteous. Travelers should prefer Causeway 353 first as it is much better. Please note carry your tooth brush and shaving kit along :)

Arrived at hotel about 9pm. Reception was okay. The room was just about okay except the heater didn't work and the room was freezing. The reception night shift guy didn't have a clue and fiddled with the switch giving crap advise as if I was a bigger idiot. Offered me blankets instead and said I couldn't change room. I can get a sleeping bag and join the hoboes in the street for free! I insisted on his calling the manager. A guy came who was more helpful. Checked and said the heating was not working and " upgraded" me to a bigger room a few levels up. The room was terrible with bubbling walls and derelict looking. The heater didn't work either. He offered me a small portable heater for the large room which would take a week to warm up,so I asked to go back to the previous smaller room with the small heater. They promised to repair the heater the next day,but it was obvious the heater was on its last leg. The corridor was warmer despite the room heater being left on the whole day.The guy told me the hotel is due to be overhauled later! I got to bed at 1.30am. They give you 2 hours of week wifi. Avoid this place. For a bit more you can go the the Novotel in Collins which is much better.

Room options

Executive Twin Room

Twin 2 | Sleeps 2

Executive Room

King 1 | Queen 1 | Sleeps 2

Executive Triple Room

Twin 3 | Sleeps 3

Executive King Room - Spa

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 356 reviews