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Comfort Apartments Box Hill

4.0 star property
Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds

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Photo gallery for Comfort Apartments Box Hill

Deluxe Two Bedroom Apartment | Living area | LED TV
Deluxe Two Bedroom Apartment | Living area | LED TV
Deluxe Two Bedroom Apartment | Living room | LED TV
Executive Studio (Apartment) | Tempur-Pedic beds, desk, soundproofing, iron/ironing board
Front of property - evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Housekeeping
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

View in a map
1 Elland Ave, Box Hill, VIC, 3128
  • Place, Box Hill Hospital
    ‪7 min walk‬
  • Place, Deakin University
    ‪6 min drive‬
  • Place, Chadstone Shopping Mall
    ‪11 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪35 min drive‬

Room options

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • Sleeps 2

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • Sleeps 2

View all photos for Executive Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio Apartment

  • Sleeps 2

View all photos for Courtyard Twin Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Twin Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom One Bathroom Apartment

Fridge, microwave, stovetop, dishwasher

Two Bedroom One Bathroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Two Bathroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment

  • Sleeps 4

View all photos for Studio (Apartment)

Studio (Apartment) | Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Accessible (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Accessible (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Courtyard Area (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Courtyard Area (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio (Apartment)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms (1 Bathroom)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Apartment, 2 Bedrooms (1 Bathroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Courtyard Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Studio Apartment

  • Sleeps 2

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About the neighborhood

Melbourne

Located in Box Hill within a 15-minute walk of Box Hill Hospital, Comfort Apartments Box Hill is within a few miles (5 km) of Doncaster Shopping Centre. This 53-room, 4-star aparthotel has in-room conveniences like kitchens, refrigerators, and microwaves.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Box Hill Central - 3 min walk - 0.2 miles
  • Box Hill Hospital - 7 min walk - 0.4 miles
  • Doncaster Shopping Centre - 4 min drive - 2.4 miles
  • Deakin University - 6 min drive - 2.6 miles
  • Chadstone Shopping Mall - 11 min drive - 5.9 miles

Getting around

  • Box Hill Station - 6 min walk
  • Dandenong Station - 26 min drive
  • Melbourne Airport (MEL) - 41 min drive

Restaurants

  • ‪The Penny Drop - ‬3 min walk
  • ‪Phoenix Kitchen 潮粤酒楼 - ‬3 min walk
  • ‪Tang 弄唐 - ‬1 min walk
  • ‪Machi Machi 麥吉 - ‬3 min walk
  • ‪Xiaolongkan Hotpot - ‬2 min walk

About this property

Comfort Apartments Box Hill

Aparthotel units in Melbourne with kitchens and Tempur-Pedic beds
At Comfort Apartments Box Hill, guests have access to free WiFi in public areas, free newspapers, and laundry facilities. Self parking is offered for AUD 15 per night. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and dry cleaning/laundry.
Each apartment is soundproofed and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A 42-inch LED TV is available for entertainment, and guests can stay connected with free WiFi. The Tempur-Pedic bed provides a full night's sleep, and the bathroom offers a rainfall showerhead, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 25 per day
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

City Edge Box Hill Melbourne
City Edge Box Hill Apartment
City Edge Box Hill
Comfort Apartments Box Hill Box Hill
Comfort Apartments Box Hill Aparthotel
Comfort Apartments Box Hill Aparthotel Box Hill

Frequently asked questions

Is free cancellation available at Comfort Apartments Box Hill?

Comfort Apartments Box Hill provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Apartments Box Hill?

As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Comfort Apartments Box Hill on Oct 27, 2025 start from $88.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Comfort Apartments Box Hill?

This aparthotel is situated in Box Hill, close to Chadstone Shopping Mall, Doncaster Shopping Centre, and The Glen Shopping Centre.

Is there parking available at this aparthotel?

Yes, parking is offered for AUD 15 per night. Though parking is limited, accessible parking is also available.

Does Comfort Apartments Box Hill include a casino on the premises?

No, Comfort Apartments Box Hill doesn't have a casino.

Will I find an indoor pool at Comfort Apartments Box Hill?

No, there is no indoor pool at this aparthotel.

What do couples enjoy most about Comfort Apartments Box Hill?

Amenities that appeal to couples at this aparthotel include a kitchen, a comfy mattress, and a rainfall showerhead.

Are there hot tubs at Comfort Apartments Box Hill?

No, there isn't a spa tub at this aparthotel.

Does Comfort Apartments Box Hill have a restaurant with a breakfast menu?

No, Comfort Apartments Box Hill doesn't have a restaurant that serves breakfast.

Will Comfort Apartments Box Hill allow pets to stay for free?

No, pets aren't allowed at Comfort Apartments Box Hill though service animals are welcome.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Comfort Apartments Box Hill?

The closest major airport to Comfort Apartments Box Hill is Melbourne, VIC (MEB-Essendon), which is 19.9 mi away (36 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 24.3 mi away (41-minute drive).

Are there rooms with balconies at Comfort Apartments Box Hill?

Yes, some apartments at this aparthotel offer either a furnished patio or a balcony where guests can enjoy courtyard views.

Comfort Apartments Box Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 271 reviews
Rating 8 - Good. 107 out of 271 reviews
Rating 6 - Okay. 45 out of 271 reviews
Rating 4 - Poor. 24 out of 271 reviews
Rating 2 - Terrible. 9 out of 271 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Serious condensation (which we experienced) on the inside of the windows has led to water damage in the skirting boards below. There is also water damage to a wall corner in the bathroom.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness
Liked the warming air conditioning !
Stayed 1 night in May 2025

8/10 Good

Chi Ming Chammy

Liked: Cleanliness, property conditions & facilities
Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court
Stayed 3 nights in Mar 2025

4/10 Poor

Geoff

Disliked: Property conditions & facilities
Didnt like having to pay parking fee at their premises
Stayed 1 night in Mar 2025

10/10 Excellent

Kit

Traveled with family
Liked: Cleanliness, room comfort

Not in the CBD, but convenience as CBD

Reception is helpful and polite. Will stay again next time.
Stayed 3 nights in Mar 2025

8/10 Good

Gloria

Liked: Cleanliness, room comfort
It was a comfortable stay - and the area is convenient.
Stayed 13 nights in Feb 2025

6/10 Okay

Jennifer

Stayed 4 nights in Jan 2025

10/10 Excellent

Tracie

Liked: Cleanliness, room comfort

Great place to stay

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT
Stayed 3 nights in Jan 2025

6/10 Okay

Rudolph

Traveled with family
Property is very dated compared to the photos online. Conveniently located.
Stayed 3 nights in Jan 2025

2/10 Terrible

Huandong

Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Stacey

Business traveler
Disliked: Cleanliness, property conditions & facilities
It is old and run down with dirty broken furniture but was bearable a few weeks ago but this week I was upgraded and the place was disgusting and smelt like a sewage pond. Verandah dirty and smelly and a lot of flies probably due to old lgarden with old food in it. Asked to be moved but they were full. Had to use towels to soak up smelly water coming through bathroom floor tiles. Never again.
Stayed 4 nights in Nov 2024

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness
Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Helga

Liked: Cleanliness, room comfort

Great place to stay

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.
Stayed 1 night in Sep 2024

4/10 Poor

Michaela

Disliked: Cleanliness, amenities, property conditions & facilities
The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout
Stayed 1 night in Aug 2024

8/10 Good

Leigh, EYNESBURY

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.
Stayed 1 night in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Reception staff was very professional
Stayed 1 night in Jul 2024

6/10 Okay

Dennis

Traveled with partner
Liked: Cleanliness
Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, amenities
Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ramy

Stayed 4 nights in May 2024

6/10 Okay

Andrew

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
The layout was functional, the shower really good, everything required for a short stay. The access corridors on level 1 need a refresh though.
Stayed 2 nights in Apr 2024

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Location was wonderful, room was clean and reception lady was very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Kale

Disliked: Cleanliness, property conditions & facilities
The property is being used as emergency public housing so a lot of shady people and loud noises and screams throughout the night. Rooms are not soundproof, nor is there any climate control as advertised. Just a broken AC that keeps turning off plus no extra blankets so I couldn't sleep. Noisy, smelly,dirty, unsafe. Avoid at all costs.
Stayed 4 nights in Apr 2024

6/10 Okay

Alan

Disliked: Cleanliness
Stayed 1 night in Apr 2024