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Apartments Melbourne Domain - New Quay Docklands

4.0 star property

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Photo gallery for Apartments Melbourne Domain - New Quay Docklands

Front of property
Indoor pool, outdoor pool
Interior
View from property
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
13 Caravel Lane, Docklands, VIC, 3008
  • Place, The District Docklands
    ‪3 min walk‬
  • Place, Marvel Stadium
    ‪7 min walk‬
  • Place, Collins Street
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪17 min drive‬

Room options

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About the neighborhood

Melbourne

Located in Docklands, Apartments Melbourne Domain - New Quay Docklands is a leisurely stroll from popular sights such as Marvel Stadium and Collins Street. This 4-star aparthotel has 37 guestrooms and offers conveniences like 12 restaurants, a marina, and an outdoor pool.
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What's nearby

  • The District Docklands - 3 min walk - 0.2 miles
  • Melbourne City Marina - 3 min walk - 0.2 miles
  • Marvel Stadium - 7 min walk - 0.4 miles
  • Collins Street - 14 min walk - 0.8 miles
  • Queen Victoria Market - 19 min walk - 1.0 mile

Getting around

  • North Melbourne Station - 15 min walk
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪Marriott Docklands M Lounge - ‬3 min walk
  • ‪Moon Dog Doglands - ‬7 min walk
  • ‪Cargo - ‬2 min walk
  • ‪Steakhouse 66 - ‬2 min walk
  • ‪Butcher’s Prime - ‬2 min walk

About this property

Apartments Melbourne Domain - New Quay Docklands

At Apartments Melbourne Domain - New Quay Docklands, guests enjoy a marina, an indoor pool, and an outdoor pool. Self parking is available for AUD 20.00 per night. The front desk has multilingual staff that can help with securing valuables and luggage storage. Additional amenities include a gym, free WiFi in public areas, and laundry facilities.
Each apartment is soundproofed and features a kitchen and a balcony, and there's space to spread out with a dining area and a sitting area. A 32-inch Smart TV is available for entertainment, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and an ironing board. Weekly housekeeping is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 45.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 300.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Apartments Melbourne Domain New Quay Docklands
Melbourne Domain Docklands
Apartments Domain New Quay
Melbourne Domain New Quay Docklands
Domain New Quay
Apartments Melbourne Domain New Quay Docklands Apartment
Apartments Domain New Quay Apartment
Apartments Melbourne Domain Docklands
Apartments Melbourne Domain New Quay Docklands
Apartments Melbourne Domain - New Quay Docklands Docklands
Apartments Melbourne Domain - New Quay Docklands Aparthotel

Frequently asked questions

What's there to do close to Apartments Melbourne Domain - New Quay Docklands?

This aparthotel is situated in Docklands within a short 9-minute walk of Marvel Stadium and also 14 minutes on foot from Collins Street. You'll also find Crown Casino and Melbourne Central within a short drive.

Is there parking available at Apartments Melbourne Domain - New Quay Docklands?

Yes, parking is offered for AUD 20 per night with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Apartments Melbourne Domain - New Quay Docklands include a casino at the property?

No, Apartments Melbourne Domain - New Quay Docklands doesn't have a casino.

Is there an indoor pool at Apartments Melbourne Domain - New Quay Docklands?

Yes, this aparthotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Apartments Melbourne Domain - New Quay Docklands?

This waterfront aparthotel offers plenty of amenities for couples including 12 restaurants, an outdoor pool, and a marina.

Are there hot tubs at Apartments Melbourne Domain - New Quay Docklands?

No, there isn't a spa tub at this aparthotel.

Does Apartments Melbourne Domain - New Quay Docklands feature a restaurant that includes a breakfast menu?

No, Apartments Melbourne Domain - New Quay Docklands doesn't have a restaurant that serves breakfast.

Does Apartments Melbourne Domain - New Quay Docklands allow pets to stay for free?

No, pets aren't allowed at Apartments Melbourne Domain - New Quay Docklands.

Are there connecting rooms at Apartments Melbourne Domain - New Quay Docklands?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Apartments Melbourne Domain - New Quay Docklands?

The closest major airport to Apartments Melbourne Domain - New Quay Docklands is Melbourne, VIC (MEB-Essendon), which is 9.5 mi away (19 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 13.9 mi away (22-minute drive).

Are there rooms with balconies at Apartments Melbourne Domain - New Quay Docklands?

Yes, every apartment at Apartments Melbourne Domain - New Quay Docklands comes with a balcony and some offer river views.

Apartments Melbourne Domain - New Quay Docklands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 911 reviews
Rating 8 - Good. 257 out of 911 reviews
Rating 6 - Okay. 173 out of 911 reviews
Rating 4 - Poor. 125 out of 911 reviews
Rating 2 - Terrible. 80 out of 911 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
Terrible check in experience. Grubby apartment.would never stay here again.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Jess

The apartment was nice, clean and in a nice spot with a good view. Was only a couple of things we weren’t happy with eg- toilet button was broken and couldn’t flush straight after flushing first time, shower handle wasn’t attached and fell off every time we showered, and the fan didn’t work properly so bathroom steamed up straight away and staff weren’t the friendliness.
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it 😄👍🍺
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Mariëlle

Liked: Cleanliness
Apartment in great location and clean. Very helpful staff. We enjoyed our stay.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Lovely staff, easy to find and super clean. Definately recommend.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the Apartments Melbourne Staff. I have stayed here a few times now and I love the apartments. Always clean and well maintained. i would highly recommend.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The owner canceled our booking so they could resell it at a higher price but they didn’t actually tell us or give us a refund. We arrived to check in to no booking. Luckily the nice girl at reception found us a room we could have which had maintenance issues. Very disappointing!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Location and near to tram station. Good condition.
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Close to tram stop and priced appropriately for its condition. The property seemed run down and in need of repair. No hot water on our second night/morning. No towels for the pool. Outdoor area dirty. No plug for kitchen sink to wash up.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Great spot to stay short 2 minute walk to tram and restaurants
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Pieter

Liked: Room comfort

Good position

The apartment was quite good . Spacious with most things needed . It is in a good spot in Docklands . The tv remote didn’t work and no tv remote for bedroom tv, but if your going to stay just for tv ,stay home. There is a good pool with in the building we stayed at.. I think there are a couple of apartment blocks that use the same reception . Shopping and eateries are plentiful and Docklands is getting bigger.. It’s not 5 star but it doesn’t claim to be . Overall a good place to stay.. I would stay there again ..
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The apartment was lovely except there was tape holding a window in providing a unsafe environment especially in the high winds on level 10 that we experienced. Pool was like ice and unfortunately no indoor pool was available although ad suggested there was. Air con DID NOT work which was particularly hard during a 44 degree day. The house keeper was very helpful, but the rest weren't so, and appeared annoyed when we arrived, and during phone conversations. Air con wasn't fixed and we were told owners wouldn't allow someone to come out till next morning
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not clean dirty carpet no ac in bed rooms no car park spot in same appartment block
Stayed 5 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Sub standard room 1009P with missing, dirty or damaged blinds and insufficient towels for guests. Bathroom needs attention especially shower hose that makes floor completely wet when showering. Two pot lids but no pots for cooking. Gas stove knobs where broken and we didn’t know if gas was turned off so slept with balcony door open so we didn’t die in our sleep.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

JC

Liked: Cleanliness
The apartments location was fantastic and check in was very smooth however the overall condition of the apartment was disappointing especially for the price we paid. Definitely did not look like the photos we saw wgen we booked. The main bedroom had a sliding door which was broken and could only open a quarter of the way, it was a squeeze just to get in. The second bedroom had no blinds on one window and broken ones on the other so all the light came through. The wifi in the apartment didn't work and we needed to wash all the glassware before we used them. Quite disappointing at 390 a night it's quite a rip off the only thing that is 4 star is the location.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Property is lovely but needs a little maintenance attention. Toilet roll holder is falling off. Heating doesn’t work Portable heater also doesn’t work
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked two apartments in the one booking and when checking in was informed that the two apartments were not together in the same building. One apartment was two blocks away from the other in a totally separate apartment building. No mention in any communication on website or in correspondence emails that booking could be split and not together. Reception at check in tried their best to accommodate after we complained but best they could do was put us in separate buildings next door to each other. Apartments themselves were lovely.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn't ready when I arrived at 5.30pm. The carpet was being cleaned and i was not told this was to be ocurring! Although only a small area of say 2m2, it was right in the main walk area outside the bathroom. I had to wait while they finished off and then had to endure soggy carpets and a room that smelled like a wet dog. There wasn't a toilet roll holder and the bedroom window latches were broken meaning that I couldn't shut out the noise of Footscray Rd right underneath me... Check in was less than professional and they seemed annoyed that I was annoyed that the room wasn't ready! The room had a couple of pieces of cheap furniture and was not inviting or pleasant to be in.
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was confusing. Checkout communication failed
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed, room looked like it hadn’t been cleaned prior to check in.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy with apartment. Location was ideal
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this spot. Wonderful views and great staff. The apartments are always clean and fully stock just like home
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were completely happy with our stay, the apartment was clean and spacious and in a great location. Also, the staff were friendly and polite.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
The property was in a great location and the staff were friendly and helpful. My only gripe was the condition of the room was a little tired, hole in the wall also some marks here and there. Nothing serious though. My major gripe was about the indoor pool, there wasn’t one. We did have access to one in another hotel down the road, about 100 meters away and that was fantastic. But we only booked the hotel because of the indoor pool, had we known there wasn’t one we would have booked elsewhere. The outdoor pool was brilliant but not suitable when the outside temp was 12 degrees. Having said that I wouldn’t hesitate in recommending the hotel to others especially at the price we paid and the fact that it’s in a perfect location.
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
The doclands has never taken off in Melbourne and i can see why with these awful interior decorated apartments that appear filthy!!!! Why would you stay in the doclands when their are no restaurants or cafes and poorly designed apartments and a shower that spays water out making a horrible experience that isnt relaxing at all. And to top it off their is a $300 bond and then you get it back in 21 days!!!!! Dont bother stay else where more centrally located in the heart of the city.
Stayed 4 nights in Sep 2019