Atlantis Hotel, Melbourne

Excellent location. Room clean and very correct. Did smell of mothballs when I arrived, but the A/C soon eliminated the smell.

Atlantis is always a safe choice when staying in the Melbourne CBD near Southern Cross station. The rooms are comfortable and offer a good amount of space, usually including a couch, coffee table, desk, chair and small wardrobe plus a luggage rack. There is also a mini-fridge and a safe. Wifi is free though breakfast usually costs extra. No balcony. The location is great being close to Southern Cross station, which has both Coles and Woolworths supermarkets, and of course the CBD has everything else you may need. Pricing is often surprisingly good at Atlantis and offers much better value than other hotels at the same cost. I have stayed a number of times in the past and will no doubt stay again in future.

wifi is horrible. If you wanna work on laptop, don't stay this hotel please.

Hotel staff was friendly. The location was convenient to the metro station, about a 5 minute walk and close to the tram stop around the corner. I would stay here again.

Nice place, but they charge for internet past 1GB of use.

WE just stay for one night, but location is very good and hotel is nice.

Always reliable. The rooms may not be too colourful but more importantly they are comfortable and functional. The smallest rooms have a decent amount of space including a couch, desk, chair and small wardrobe, plus all the usual amenities like LCD TV, mini-fridge, safe, kettle, iron and ironing board. Shower water pressure and water temperature are good. The continental breakfast is limited (e.g. cereal, toast, baked beans, scrambled eggs) but adequate. My booking included complimentary wifi, which worked well. It is possible to get the Atlantis for a great discount at times, and it's an easy choice to book, especially for access to nearby Southern Cross Station.

I recommend this hotel because of good location & clean room, but I was annoyed at the next room’s noise.

Ticked all the boxes. Location was great for the shuttle to the airport.

Great experience here in Melbourne Convenient location near bus station from airport Rooms clean, safe location, easy to get to everything in Melbourne, comfortable beds

This hotel was better than expected .Frienly personal,big rooms.The AC works perfect.Very smart room with all things you need and makes you feel really comfortable compare some fancy hotels that the room looks good but in real you don’t feel comfortable .

Had to go through three sets of keys before we got a pair of keys to work. Rooms are bit dated and bathroom small. We had a two bedroom unit which gave us good room and extra separation/privacy. Very pricey parking! Had breakfast offsite as theirs did not appear very apetitizing. Otherwise pretty average.

Overall there wasn't anything majorly wrong with the stay. But as a 4 star hotel it didn't quite feel quite there. The room was clean but lacked some amenties like lotion, toothbrush kits etc. There is a pool and it's good for a dip. I got the hotel on a deal but it was about the same price as an Ibis deal I paid and I was more impressed with Ibis than Atlantis.

Our online booking only showed us for 1 night instead of the 2 we needed. Staff at hotel said they'd have to charge us the full rack rate, instead of honoring the same price for both nights. Disappointing. Pool, gym & sauna, & in-room safes, are a plus here. Breakfast was outstanding. This hotel is just 2 blocks from Southern Cross rail transport, & airport shuttles. Free in-city buses are also close by.

Location was great the bed was very confortable. However there was stains on couch (therefore we didn't sit on it) thee were dirty tissues under the bed and front desk didn't have toiletries as advertised,wifi connection was ok

The hotel is very nice and modern in appearance from the outside, but as you enter your room reality hits. The rooms were very small and completely empty of any useful decor or amenities. When we arrived the TV was on and I quickly figured out it was because you couldn't turn it off. When we went to look out the window at the city view, it was completly filthy and covered in dirt and debris. Now I realize it's a Best Western, but I had higher hopes given its proximity to the CBD and other hotels. One positive is that this facility is excellent if you want easy access to the trains and other public transit. Overall I would only give it 3 stars. Pros: the pleasant staff and access to public transit. Cons: lackluster very basic rooms. Spend a few extra bucks and enjoy your stay in Melbourne in a comfortable room.

Very comfortable stay. Great locations and easy access to the free tram. Staff was friendly, but we had an issue in our room and they continually said they would fix it, but never did in the 3 days we were there. Very frustrating.

Late check-in with friendly guy at reception. Room is fine. Breakfast not good, very small selection, and no fruits !