It was tricky to find the office/reception for this place, as it is a separate entryway to the actual apartments. It was also a little confusing trying to find the apartment I had been assigned. But once I knew it all, it was simple. Public transport is fantastic, with a free tram stop right out the front. The bed was a 5-6 on the hardness scale - don't expect a soft and fluffy mattress! The couch was very comfortable though, and the small kitchen bench/stove space was more than sufficient. The hot water did run out relatively quickly, so if you're a woman washing your hair (like I was), be mindful of this. A decent stay overall though, I would stay here again if looking for a budget property.