Sheraton Melbourne Hotel

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Daily buffet breakfast (AUD 43 per person)
2 bars/lounges, cocktail bar
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room | 40-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
27 Little Collins Street, Melbourne, VIC, 3000
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Rod Laver Arena
    ‪15 min walk‬
  • Place, Crown Casino
    ‪3 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(15 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(10 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • 517 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds

You may also like

About the neighborhood

Melbourne

Located in Melbourne Central Business District, Sheraton Melbourne Hotel is adjacent to Parliament House of Victoria and within a 5-minute walk of other popular sights like Princess Theatre. This 174-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Princess Theatre - 3 min walk - 0.2 miles
  • Rod Laver Arena - 15 min walk - 0.8 miles
  • Queen Victoria Market - 19 min walk - 1.0 mile
  • Melbourne Cricket Ground - 1 min drive - 0.8 miles
  • Crown Casino - 3 min drive - 1.5 miles

Getting around

  • Parliament Station - 2 min walk
  • Flinders Street Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Spleen Bar - ‬2 min walk
  • ‪Warkop - ‬1 min walk
  • ‪San Telmo - ‬1 min walk
  • ‪Cafe Excello - ‬1 min walk

About this property

Sheraton Melbourne Hotel

Luxury hotel with a full-service spa and bars
Guests of Sheraton Melbourne Hotel enjoy a full-service spa, an indoor pool, and a 24-hour gym. Parking is available for AUD 35 per night (AUD 70.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 43 for adults and AUD 21.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 43 for adults and AUD 21.5 for children
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Frequently asked questions

Is free cancellation available at Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Melbourne Hotel?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Sheraton Melbourne Hotel on Nov 3, 2025 start from $228.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sheraton Melbourne Hotel?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and Princess Theatre. You'll also find Melbourne Central and Melbourne Cricket Ground less than a mile away.

Is parking available on site at Sheraton Melbourne Hotel?

Yes, valet parking is offered for AUD 70.00 per night.

Is a spa located at Sheraton Melbourne Hotel?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, aromatherapy, and body wraps.

Does Sheraton Melbourne Hotel have a casino?

No, Sheraton Melbourne Hotel doesn't have a casino.

Will I find an indoor pool at Sheraton Melbourne Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Sheraton Melbourne Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant with al fresco dining.

Are there hot tubs at Sheraton Melbourne Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Melbourne Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Melbourne Hotel serves buffet breakfast for a surcharge each morning at Little Collins Street.

Will Sheraton Melbourne Hotel allow pets to stay free of charge?

No, pets aren't allowed at Sheraton Melbourne Hotel.

Are there connecting rooms at Sheraton Melbourne Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Melbourne Hotel?

The closest major airport to Sheraton Melbourne Hotel is Melbourne, VIC (MEB-Essendon), which is 9.7 mi away (24 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.1 mi away (29-minute drive).

Are there rooms with balconies that I can book at Sheraton Melbourne Hotel?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy garden or city views.

Does Sheraton Melbourne Hotel have a wedding venue on site?

Take advantage of the wedding venue at Sheraton Melbourne Hotel if you plan to say "I do" during your trip.

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central Great spa and pool
Stayed 4 nights in Jun 2025

8/10 Good

Glenn

Stayed 1 night in Jun 2025

10/10 Excellent

Agnieszka

Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the top end of town. Property a bit dated
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Sheraton; clean, staff were great, comfotable rooms and best buffet breakfast we've ever had. Looking forward to coming back.
Stayed 1 night in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent - there were a couple of hickups but the staff delt with them well.
Stayed 2 nights in May 2025

8/10 Good

Saurabh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good property, great location at the east end of the cbd. We had a very comfortable stay. Only feedback would be the indoor pool water bring very cold. Secondly, having options for firmer bedding and pillows would really improve guest experience. The mattress in the room was sagging and wobbly at best and pillows were just too soft.
Stayed 8 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Perfect romantic getaway
Stayed 1 night in Apr 2025

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, staff & service
Was very convenient to stay at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We normally stay further down Collins Street but due to the F1 we’re unable to stay in our usual hotel. We were pleasantly surprised by the friendly staff, the great food and the comfortable rooms. Also, it was much quieter meaning we had a restful stay. We will certainly be returning to Sheraton Melbourne. LOVED IT!
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, great staff check in and check out very smooth. Terrible view of building next door with view directly into tradies staff room, that was left with lights on all night, was a little confronting when opening the curtains seeking some natural light in the morning to be caught eye to eye with a fellow in a high vis vest!
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation and staff
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
The staff throughout the business were fantastic. In house restaurant food for breakfast and dinner dining was outstanding. No need to eat out if you don't want to. Only let down was quality of the towels in the bathroom. Room itself was a great size as was the bathroom. Great bed and heaps of desk space for working if required. Will definately look to stay here again next time we visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
The spa is not hot !!!
Stayed 1 night in Mar 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and a very comfortable hotel.

Very comfortable hotel, right in the city centre, near the Parliament building. Staff were excellent. All very professional, friendly and helpful. We had a small problem with our room and it was sorted immediately we made reception staff aware of it. We would definitely stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Navleen

Stayed 1 night in Feb 2025

8/10 Good

George, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel didn’t solve my issue with the charges at the time of checking out…..there should be a $100 plus a refund of the discrepancy…..haven’t heard anything from the hotel yet !!!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the overall look and feel in the Sheraton although I was supposed to get city view and was instead put on a side wall with the side of a building to look at and a tiny section got a slight view about 12 inches views but the most disappointing thing was I picked the Sheraton because it said it had a pool hot tub and whirlpool, spa and sauna and I know my 84 year old mum loves hot spas but it’s been 25 years since she had her last one so for her 84th birthday I booked a few nights there as she’s never been to Melbourne or been in a plane so To our disappointment there was no hot tub or a whirlpool just a pool and a spa joined together so the temperature of the water was cold and when I first noticed I told reception who told me I get engineer to look at it and when he did apparently he claimed it was 29.5 and there’s no way it was that and more like 19 or 20 then when I said there’s no change and they then said they would contact the engineer again and he claims it now was 32 but there’s no way it was that and just a tad warmer than before so now it was like room water. So obviously mum didn’t go in cause she hates cold water so in the end I asked the front desk if I could get a partial refund as we didn’t get a chance to got
Stayed 3 nights in Feb 2025

8/10 Good

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent stay.

The Sheraton Melbourne Hotel is housed in an older building, giving it a charming, slightly dim atmosphere that may not appeal to everyone. Our suite was decent; while it lacked the sheen and modernity of newer hotels, the comfort of the bed was a significant plus for me, which is ultimately what matters most. The hotel's location is fantastic, within walking distance of the city's major attractions, and we only needed to use Uber once when we opted to dine at a restaurant in a more distant neighbourhood. The hotel staff was incredibly courteous and helpful, from the reception to the friendly faces in the breakfast restaurant. I want to give a special shout-out to Amanda, who greeted us warmly every morning during breakfast, making our experience even more enjoyable. The breakfast options were quite good, and my wife and I looked forward to it each day of our five-day stay. Overall, I wholeheartedly recommend the Sheraton Melbourne Hotel to anyone looking for a pleasant stay in Melbourne.
Stayed 5 nights in Feb 2025