Grand Hyatt Melbourne

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Grand Hyatt Melbourne

Lobby
Meeting facility
Lobby
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa

Explore the area

View in a map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Place, Rod Laver Arena
    ‪15 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(28 reviews)
  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 366 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(72 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(35 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Diplomatic Suite (Grand Club Lounge Access)

  • 1518 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(31 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Grand Hyatt Melbourne is next to popular attractions like Collins Street and Regent Theatre. This 5-star hotel welcomes guests with 550 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Collins Street - 1 min walk - 0.0 miles
  • Bourke Street Mall - 7 min walk - 0.4 miles
  • Melbourne Central - 9 min walk - 0.5 miles
  • Rod Laver Arena - 15 min walk - 0.8 miles
  • Queen Victoria Market - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Lune Croissanterie - ‬3 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Liminal - ‬2 min walk
  • ‪Chin Chin - ‬2 min walk

About this property

Grand Hyatt Melbourne

Luxury hotel with a full-service spa and a 24-hour fitness center
Guests of Grand Hyatt Melbourne enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for AUD 90 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect 32-inch LCD TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and slippers. Refrigerators, minibars, and coffee makers are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 95.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Is a free cancellation option available at Grand Hyatt Melbourne?

Grand Hyatt Melbourne offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Melbourne?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on Oct 12, 2025 start from $168.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Hyatt Melbourne?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street, and within a 10-minute walk of Melbourne Central and Bourke Street Mall. You'll also find Rod Laver Arena and Princess Theatre less than a mile away.

Will I be able to park at Grand Hyatt Melbourne?

Yes, valet parking is offered for AUD 90 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Grand Hyatt Melbourne?

City Club Wellness is the hotel's spa and services include deep-tissue massages, sports massages, aromatherapy, and body wraps.

Does Grand Hyatt Melbourne feature a casino at the property?

No, Grand Hyatt Melbourne doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Melbourne?

Yes, this hotel has an indoor pool along with a hot tub.

What do couples enjoy most about Grand Hyatt Melbourne?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Grand Hyatt Melbourne have a hot tub?

Yes, this hotel has a spa tub.

Does Grand Hyatt Melbourne have a restaurant with a breakfast menu?

Yes, Grand Hyatt Melbourne serves buffet breakfast for a surcharge each morning at Collins Kitchen.

Does Grand Hyatt Melbourne allow pets to stay for free?

No, pets aren't allowed at Grand Hyatt Melbourne.

Does Grand Hyatt Melbourne have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Grand Hyatt Melbourne?

The closest major airport to Grand Hyatt Melbourne is Melbourne, VIC (MEB-Essendon), which is 13.8 mi away (26 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 18.1 mi away (30-minute drive).

Are there rooms with balconies that I can book at Grand Hyatt Melbourne?

No, at Grand Hyatt Melbourne, there aren't any guestrooms that list a balcony.

Does Grand Hyatt Melbourne have a wedding venue on site?

Take advantage of the wedding venue at Grand Hyatt Melbourne if you plan to say "I do" during your trip.

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1007 reviews
Rating 8 - Good. 186 out of 1007 reviews
Rating 6 - Okay. 69 out of 1007 reviews
Rating 4 - Poor. 35 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with wonderful staff and excellent service.
Stayed 6 nights in Sep 2025

10/10 Excellent

Hiroyuki

Liked: Amenities
I really like the staff and the excellent service they provide. That’s one of the reasons why, I always stay there whenever I am in Melbourne. Thank you.
Stayed 8 nights in Jul 2025

10/10 Excellent

Ewan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More supervision of shared gym and pool areas during school holidays is needed. Lots of loud teens in the spa.
Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sophie, Brooklyn

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 1 night in Jun 2025

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The worst shower ever! Pool & spa area old. Great breakfast. Excellent location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at the Grand Hyatt in Melbourne. The service was excellent and the cleanliness of the rooms outstanding. Will definitely be choosing the Grand Hyatt in Melbourne as my accomodation of choice for future visits to the Melbourne CBD
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Stayed 2 nights in Jun 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - central location
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Stayed 2 nights in May 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, the rooms are feeling a little old but we still liked it. Hated the dooner on the bed, my wife and I overheated all night, should keep a sheet in the room, did not sleep well at all, pillow menu would also be nice for the price of the stay. We opted for the breakfast, I think u should get a discounted price if u are staying there. Breakfast overall was nice, pastries looked great but were crap which was disappointing. Staff were next level, lovely and genuine folks who did a great job whether in the kitchen or front desk, well done with your staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Azusa

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing that I didn’t like is that on the reservation screen it showed clearly that it was a two bedroom suite and when I went to check in it was a one bedroom suite so I ended up having to pay an extra $1,000 for the weekend
Stayed 3 nights in Jun 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ad always
Stayed 2 nights in May 2025

10/10 Excellent

Hyangmae

Stayed 4 nights in Jun 2025

10/10 Excellent

Melannie

Liked: Cleanliness, amenities, property conditions & facilities
The location is very convenient for work travel.
Stayed 1 night in Jun 2025

4/10 Poor

Josie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would not recommend based on customer service we received. I’m 6 months pregnant and was very sick at check in, I explained this. I was desperately trying to hold back vomiting. Asked for cold water to be delivered to the room but received zero care or sympathy from the front desk staff who told me to call room service when I got to the room. Then it was too difficult a request for the room service. Was happy to pay the exorbitant $20 for a glass of cold water but it took so long, 3 phone calls by which time it too late so we cancelled it. No information given at check in regarding breakfast options or easily accessible information in the room. I made a complaint (which in itself took getting through two AI robots and two remote staff giving me incorrect email addresses) and received a sincere apology from the manager on duty who as recompense told me the breakfast times. I was then ignored the next morning at the buffet breakfast who served the person behind me even though I was next in line and tried to give me someone a man’s order. There was difficulty with the machine when being charged at check in and then at check out they were going to charge us a second time for the room. The room was nice, but I’d have received more care any sympathy from a stranger on the street than most of the staff I interacted with here. Not what you expect or pay for.
Stayed 1 night in Jun 2025

10/10 Excellent

glykeria

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and gave us an upgrade upon arrival for our stay.
Stayed 1 night in Jun 2025

8/10 Good

Julie-Anne

Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The location is convenient and hotel is a great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

lisa

Liked: Cleanliness, property conditions & facilities, room comfort
It was a nice place to stay
Stayed 1 night in Jun 2025