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Causeway Inn On The Mall

3.5 star property

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Photo gallery for Causeway Inn On The Mall

Interior
Lobby lounge
Shower, free toiletries, hair dryer, towels
Superior Room | In-room safe, desk, blackout drapes, soundproofing
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
327 Bourke Street Mall, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪1 min walk‬
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Queen Victoria Market
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen Room

Standard Queen Room | In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

In-room safe, desk, blackout drapes, soundproofing

Superior Room

  • 205 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen Room - City View

Standard Queen Room - City View | In-room safe, desk, blackout drapes, soundproofing

Standard Queen Room - City View

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Causeway Inn On The Mall is adjacent to Bourke Street Mall and within a 15-minute walk of popular sights like Ian Potter Centre: NGV Australia. This 82-room, 3.5-star hotel welcomes guests with in-room amenities like refrigerators, coffee makers, and LCD TVs.

What's nearby

  • Bourke Street Mall - 1 min walk - 0.0 miles
  • Collins Street - 2 min walk - 0.1 miles
  • Melbourne Central - 5 min walk - 0.3 miles
  • Regent Theatre - 5 min walk - 0.3 miles
  • Queen Victoria Market - 14 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 8 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Brunetti - ‬3 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Koko Black - Royal Arcade - ‬1 min walk
  • ‪Chiki Chiki - ‬2 min walk
  • ‪Ca De Vin - ‬2 min walk

About this property

Causeway Inn On The Mall

Causeway Inn On The Mall features WiFi in public areas, a business center, and a computer station. Onsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. This hotel also has free newspapers.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The Victoria Hotel Melbourne
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  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Offsite parking; discounts available
  • Self parking on site (surcharge)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: AUD 10 for adults and AUD 10 for children
  • A restaurant

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for AUD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately AUD 10 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Causeway Inn Mall
Causeway Inn Mall Melbourne
Causeway Mall Melbourne
Causeway Hotel On The Mall
Causeway Inn On The Mall Hotel Melbourne
Causeway Mall
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Melbourne
Causeway Inn On The Mall Hotel Melbourne

Frequently asked questions

Are free cancellation options available at Causeway Inn On The Mall?

Causeway Inn On The Mall provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do around Causeway Inn On The Mall?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and Bourke Street Mall, and within a short walk of Melbourne Central. You'll also find Marvel Stadium and Regent Theatre less than a mile away.

Is there parking available at Causeway Inn On The Mall?

Yes, parking is available for a surcharge.

Does Causeway Inn On The Mall feature a casino on the premises?

No, Causeway Inn On The Mall doesn't have a casino.

Is there an indoor pool at Causeway Inn On The Mall?

No, there is no indoor pool at this hotel.

Is Causeway Inn On The Mall good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and concierge services plus some guestrooms include a city view.

Does Causeway Inn On The Mall have a hot tub?

No, there isn't a spa tub at this hotel.

Does Causeway Inn On The Mall have a restaurant that serves breakfast?

Yes, Causeway Inn On The Mall serves to-go breakfast each morning for a surcharge from its restaurant.

Does Causeway Inn On The Mall allow pets to stay free of charge?

No, pets aren't allowed at Causeway Inn On The Mall.

Does Causeway Inn On The Mall have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Causeway Inn On The Mall?

The closest major airport to Causeway Inn On The Mall is Melbourne, VIC (MEB-Essendon), which is 10.5 mi away (27 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.9 mi away (29-minute drive).

Are there rooms with balconies at Causeway Inn On The Mall?

No, there aren't any guestrooms at Causeway Inn On The Mall that offer a balcony.

Causeway Inn On The Mall Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1000 reviews
Rating 8 - Good. 488 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Debrah

Liked: Amenities, property conditions & facilities
Excellent location centrally located in Melbourne
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
The location is great and convenient. Tram stops are only 3 min away and short walk to Bourke street mall and plenty of choices for food.
Stayed 4 nights in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thete wasn't a balcony or window you could open. Thete were an offices opposite our room so the curtains had to be drawn all the time. The bathtub was difficult to get in or out of as it was too deep. But the location was excellent.
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was fine.

Only stayed overnight. It was fine.
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a great part of the CBD.
Stayed 1 night in Apr 2020
Verified

8/10 Good

ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

the hotel and room was fine no issue, I’d still come back but the entry to the hotel smells awfully bad of urine they need to use a power washer with disinfectant to rid of the smell it’s that bad.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Todd

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Elevator was out of service on last 2 stays
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I waa booked in to Causeway on the mall, but was moved to your other hotel i think it was 353 It was very nice with complimentary breakfast.
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a lovely stay at the causeway inn. In a perfect location with a great view. The room was very comfortable and had great facilities. Although the shower was a little hard to use it was still good enough for us. Breakfast is very expensive in the hotel so be aware of this. Overall a great stay
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price :-)

Great location, room cozy and basic but very clean. Window opened which was lovely for some fresh air. Shower temperature was touchy, sometimes instant hot other times took 5 mins to warm up but a good size shower. Bed comfortable too would stay again :-)
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude receptionist smelly bathroom and old life

Rude receptionist, smelly bathroom and old lift
Stayed 1 night in Feb 2020
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - being in the centre of town.o Bourke Street Mall. Being close to high end & lower end shopping trams restaurants & eateries. And a clock tower within view from your window to ensure your were up to start the day on time. Walkability to most tourist attractions too. Clean rooms friendly staff helpful & the ability to hold luggage for a few hours after checkout time.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly. The fact you have to change lift via a seating area meant that you were talking happily with strangers... very friendly place.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great option

The hotel is very well located and the room was modern, comfortable and very clean. The staff was pleasant and helpful. Good value for money. The breakfast room could be more cheerful but the pedestrian lane offers several other options if preferred.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived, after walking a few hundred metres (can't get a vehicle to the front door), the staff were pleasant but very easily confused. One male & one female at the desk, we had just arrived from the airport with 6 cases between two of us (been on a long cruise), the mat at the door was loose & tangled with the wheels of our cases. Nobody from the desk came to help, they just watched us trip over the cases. After checking in, much confusion with that, we were told to use the lift to the 2nd floor then walk thru the breakfast room to the other lift to get to our room. The first lift was so old only could take 5 people, we struggled to get our cases into the lift, still no help from the male standing watching us. We got to our room, a lot smaller than in the photos, probably used a wide-angle lens. Our room was clean & tidy. Looked for information about the hotel but only found the card our room cards were on had anything on it. Time to get freshened up, only to find we had to wait so long for the hot water to come thru, this happened every time we had to use the hot water & it was almost boiling (very dangerous). When leaving the room we had to slam he door to get it shut, so did everyone else. Check out, we wanted to settle up the night before because we were leaving very early in the morning, but they said this was to difficult to do & I still had to go to the front desk in the morning. Paid by card, 2 days later money still not gone from my bank. Never ever again.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, convenient and well presented hotel.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, clean room. Comfortable bed and pillows. Great location
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position. Central to everything. Friendly staff. Clean rooms. One complaint we had was all the rooms door closers need adjusting. They all slam shut, very loudly. Recommend staying here.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for what I needed. Clean facilities and helpful staff.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Central location. Good value. Good bed , clean , good shower and facilities.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

Natalie

Liked: Staff & service
In need of a little TLC. Hard to find, down an alley. Front not like on picture so a little misleading. Outside in the alley and I side doorway of hotel had a strong urine smell. When going to level 3 and above you have to take 2 lifts, which are on opposite sides, so you have to walk through restaurant. A little bit of a let down but served its purpose, personally I wouldn’t return, sorry
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Was quite ok for a 3 star. The toilet needs replacing as it was old and leaks. Apart from that it was ok. Great location and close to everything made it a great spot.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

To easy

The Causeway on the Mall certainly ticked all the boxes there was nothing to fault looking forwarding to returning & have no hesitation in recommending
Stayed 1 night in Feb 2020