Homewood Suites by Hilton McAllen3.0 out of 5.0
Recent guest reviews
Location and shuttle service makes this an ideal hotel to stay at before you catch an early flight out of McAllen International. Drop your rental car off the night before and enjoy a very quiet night in this well-kept property.
The hotel is a nice hotel, very clean and well kept. Most of the time the staff is friendly, but not service oriented. I had numerous wi-fi connectivity issues that were not resolved. The front desk person made me feel like I was an idiot that did not know how to connect to the wi-fi signal. Further, she transferred me to their IT vendor so that I could troubleshoot their issue... Will not be staying here again.I had to go to the local Starbucks to work on my project.
Stayed here several times & I have never been disappointed. My son enjoys the pool and court with his friends while I enjoy a relaxing atmosphere. Great location, comfortable beds & great customer service.
Heating units are very noisy so it was difficult to get a good nights sleep! Staff was responsive to my needs. Breakfast was good and staff was very friendly and welcoming. Location of hotel was great and easy to find.
There were cockroaches in my room. I typically love Hilton Hotels, but this one had roaches in the kitchen and they couldn't accommodate me to another room or an equivalent hotel. So upset, didn't sleep there so can't comment on the sleep quality.
Hilton properties are usually always nice and this one proved true. It's like staying in a little apartment. Having a kitchen is always nice and the room was clean. Great location and access to a lot of things like restaurants, shops, etc...
The Home2 in McAllen is exactly what I expected from this Hilton line. Its well located next to the interstate. The Hotel itself is fairly new built and well maintained, even the parking lot was spotless. The associate work the second night, Allyson, was great. Tons of energy and willing to do what it takes for her guests, including a fresh pot of coffee. For business travellers: the WiFi is fast and stable. The rooms have bedside outlets with USB connections for both of your phones. The beds and pillows are good and the TVs are definitely larger than you normal.
Room smelled. Carpet should be replaced. I did not receive a receipt showing my payment and cannot be reimbursed for the hotel stay until I do. The receipt that was provided only showed the $200 deposit.
This is a great place to stay! I highly recommend it! The room was nice! The staff was very professional and courteous! It was a great experience! I'm definitely returning! Although I don't have any pets, they do allow pets! That's a PLUS! I'm thinking about getting a llama...
I highly recommend this hotel!! We traveled to escape the hurricane and they were very kind and helpful, even when they were so busy. The staff from reservations to the front desk, from housekeeping to the girls who kept us filled with breakfast, were friendly, hard working and kind. We would definitely stay here again.
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Within a short walk of Palm View Golf Course, Homewood Suites by Hilton McAllen is within a mile (2 km) of McAllen Convention Center. This 114-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. It's near the airport and also near McAllen Botanical Gardens and South Texas College.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.
All 114 air-conditioned accommodations feature kitchens and space to spread out with living rooms. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and DVD players. Other standard amenities include sofa beds, coffee makers, and free weekday newspapers.
Guests staying at Homewood Suites by Hilton McAllen enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 295 reviews