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Recent guest reviews

Casa de Palmas is a beautiful place! This stay wasn't as pleasant as the first time we stayed, but the staff took care of our needs and management took care of us. If you have not stayed here before, you need to. It's a beautiful place. Beds are comfy! Food is amazing!! The staff is friendly! The rooms are beautiful! This place has everything you need. The staff are superb!

Everything was really nice and comfy would recommend it to friends and family

They do not supply bottle water after the Frist day

The hotel is in amazing shape for being a 100 years old. It is very elegant and luxurious. It has been the best place to stay we have ever been to in the Rio Grande Valley.

Likes: - historical site - clean - friendly staff Dislikes: - rooms a bit small - microwave in the room unless corner room.

We stayed there two nights and the room upon check in was dirty. Cleaning services were not offered on the second night. I have stayed at Casa de Palmas before in the past and this visit was very disappointing and fell short. Also we had loud neighbors and the second night we didn’t get much sleep.

clean, character, nice ambiance, art work, historical pieces.

Quiet, clean with helpful staff. Nice location in an historical building.

The hotel is beautiful, the staff is great, like Mr. Cirilo, my daughter spilled her OJ at breakfast, Mr. Cirilo made extra sure that she knew it was an accident and that it was ok, and gave her another one (I know you will say that is his job, but my daughter kept saying im sorry and he reasured her it was ok and he was happy to clean the accident.) not every hotel has these type of employees, the ones that make sure to go above and beyond to make us feel at home.

Property was nice. Check in front desk lady was very nice and polite. No coffee cups in the room. Called front desk next morning for some coffee cups at 7am, called again at 7:30am, They showed up at 8:15 with coffee cups when we were getting ready to leave. Complained while checking out front desk guy just shrugged and said house keeping should have left some. No apology or concern. VERY DISAPPOINTING EXPERIENCE :-(

You can hear everything outside your room. People walking and talking in the hall as if they are in your room and neighbors guest in the restroom. Rooms are nice just small and restrooms even smaller. Still a nice hotel, but will spring for a larger room next time.

nice hotel, quiet and convenient. Close to many attractions and night life.

First let me tell you is was in the perfect location Downtown. The staff was very friendly. The rooms were smaller than the picture leads you to believe. My room had 2 beds, but they were each pressed against the a wall and you could only get out on one side. Mt TV didn't work, so I went to the front desk and they had someone come in while we were out and repair it. It would for a little while, but the next day it stop working again with the same problem.

Everything great except breakfast buffet. Food good but no plates, silverware, coffee or juice evident. Took a few minutes to get these things as they seemed understaffed for this. But finally got everything and waiters very helpful. Not a big deal but was surprised at this considering everything else with the room was great.

N Main St McAllen TX

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

La Plaza Mall is within 2 miles (3 km) of Casa De Palmas, Trademark Collection by Wyndham while other popular attractions such as McAllen Convention Center are within 3 miles (5 km). This 3.5-star hotel has 165 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.


Dining

In addition to a restaurant onsite, there is also a lobby lounge where you can enjoy a drink. Savor a meal from the comfort of your room with room service.


Rooms

Casa De Palmas, Trademark Collection by Wyndham's 165 rooms provide microwaves, coffee makers, and free bottled water. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests staying at Casa De Palmas, Trademark Collection by Wyndham enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a library.

Room options

Room, 2 Double Beds, Non Smoking, Courtyard View

2 Double Beds | Sleeps 4

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 2 Double Beds, Accessible, Courtyard View (Mobility/Hearing Accessible)

2 Double Beds | Sleeps 4

Guest reviews for Casa De Palmas, Trademark Collection by Wyndham

Everyone (12) Couples (4) Business (3) Family (15)
5
Family

Casa de Palmas is a beautiful place! This stay wasn't as pleasant as the first time we stayed, but the staff took care of our needs and management took care of us. If you have not stayed here before, you need to. It's a beautiful place. Beds are comfy! Food is amazing!! The staff is friendly! The rooms are beautiful! This place has everything you need. The staff are superb!

By on Apr 4, 2021

Review comment responded on Apr 17, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Family

Everything was really nice and comfy would recommend it to friends and family

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Business Business

By , from Houston, Texas on Jun 9, 2020

Review comment responded on Jun 10, 2020

Thank for taking the time and leaving us your review. We appreciate your business and hope you come back soon.

5
Everyone

By on Apr 30, 2020

Review comment responded on May 5, 2020

Thank you for the wonderful rating of our hotel. Please visit whenever you can

5
Everyone

By on Apr 29, 2020

Review comment responded on May 5, 2020

Thank you for taking the time and rating our hotel. We look forward to having you as a guest again

4
Everyone

By on Apr 26, 2020

Review comment responded on Apr 27, 2020

Thank you for your recent review of our hotel. Please visit soon.

2
Family Family

They do not supply bottle water after the Frist day

By on Mar 13, 2020

Review comment responded on Mar 14, 2020

Thank you so much for reviewing our hotel. I would like to let you know we do sell water in our gift shop and as always when you check in the first bottle of water is free

5
Partner Couples Family

The hotel is in amazing shape for being a 100 years old. It is very elegant and luxurious. It has been the best place to stay we have ever been to in the Rio Grande Valley.

By on Feb 10, 2020

Review comment responded on Feb 14, 2020

Thank you for taking the time and reviewing the hotel. Please visit anytime your back in the valley

5
Business Business

Likes: - historical site - clean - friendly staff Dislikes: - rooms a bit small - microwave in the room unless corner room.

By , from Atlanta on Jan 20, 2020

Review comment responded on Jan 20, 2020

Thank you for your rating and your comments. Ill be sure to share with our staff

2
Family Business Business

We stayed there two nights and the room upon check in was dirty. Cleaning services were not offered on the second night. I have stayed at Casa de Palmas before in the past and this visit was very disappointing and fell short. Also we had loud neighbors and the second night we didn’t get much sleep.

By on Dec 30, 2019

Review comment responded on Jan 4, 2020

Sorry to hear about your experience. If you would like you can contact me to hotel so we can talk more about this issue. Thank you

Casa De Palmas, Trademark Collection by Wyndham

101 N Main St, McAllen, TX 78501
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