Alma at the front desk was so helpful and professional, I felt like I was being cared for by the concierge of a 3 star hotel. She was at the front desk both when I checked in and checked out and provided superlative service both times
Convenient, right at the airport.
The room was very damp. Phone to front desk didn’t work and no wake up call, due to phone not working.
near to airport.
The property was excellent. My only complaint was mold in the tub/shower especially around the drain.
It’s was a nice stay and it was clean. Breakfast area was good as well.
All staff, cleanliness, food ................................................................................................
Never stayed there and got charged!!!!!!!!!!!!!!!!!!!
The antifog mirror was different and i have never seen it in other hotels
Very clean, very nice hotel. Bed was comfortable and we enjoyed our stay.
Told me room not ready at 2:00pm but forgot about me waiting and asked someone else . Oh no problem room was ready all along it was close to 4:00 by then. I noticed other visitors were let in firing the same time
excellent hotel, good breakfast, clean but a slight musty smell, barely noticable. room was described as having 2 beds and we had 3 people but when we entered the room there was only one. we explained and they then gave us a room with 2 so no problem.
There is work going on in various parts of the hotel but impacted us very little. Our room and floor was quiet and no paint smell. The breakfast buffet is exceptionally well serviced. Our room was clean and very comfortable. There was a question about whether Wyndham Rewards would process my points because I booked through Orbitz, but the staff was helpful about registering the points. I will wait to see if Wyndham credits my points. The Orbitz price was lower than the WR price by mote than the points were worth.
Quiet clean and very friendly staff I would definitely stay again.
Close to airport, but room was not clean. The ceilings has dust, the carpet was stained and the bathroom was dirty. It is okay if you don't have to spend much time in your room but not clean.
La Plaza Mall is a short stroll from Best Western Plus McAllen Airport Hotel, and other popular attractions like Rio Grande Regional Hospital are within a couple of miles (3 km). This 106-room hotel has conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central McAllen and also close to McAllen Medical Center and McAllen Convention Center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also standard.
At Best Western Plus McAllen Airport Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and express check-out.
Alma at the front desk was so helpful and professional, I felt like I was being cared for by the concierge of a 3 star hotel. She was at the front desk both when I checked in and checked out and provided superlative service both times
Convenient, right at the airport.
HELLO GEORGE YES WE ARE RIGHT ACROSS AIRPORT AND GLAD TO HEAR IT WAS VERY CONVENIENT FOR YOU THANK YOU FOR YOUR COMMENT AND HAVE A NICE DAY.
The room was very damp. Phone to front desk didn’t work and no wake up call, due to phone not working.
Good morning, Thank you for taking the time to review our hotel. We apologize for any inconvenience that you may have experienced during your stay. Our maintenance staff will be notified, so that we can better improve our guest experience. Have a great day!!
near to airport.
Thank you for your ratings. Yes, we are walking distance to the airport.
The property was excellent. My only complaint was mold in the tub/shower especially around the drain.
Thank you so much for your feedback. We make sure we get that done. We hope to see you again.
It’s was a nice stay and it was clean. Breakfast area was good as well.
Good morning, Thank you so much for taking the time to review our hotel. We are so glad to hear that you enjoyed your stay with us. We hope that you continue to stay with us on your future visits to McAllen. Have a great day!
All staff, cleanliness, food ................................................................................................
Never stayed there and got charged!!!!!!!!!!!!!!!!!!!
Hello, I'm so sorry, please give us a call so we can take care of the this charge.
The antifog mirror was different and i have never seen it in other hotels
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. We agree with you, the antifog mirrors are awesome. We hope you continue to stay with us on your future visits to McAllen.
Thank you for rating our Wingate Hotel.
THANK YOU VERY MUCH JANE FOR YOUR RATING AND GLAD TO HEAR YOU ENJOYED YOUR STAY WITH US.HAVE A NICE DAY