Fairfield by Marriott Inn & Suites Matteson Chicago

3.0 star property

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Photo gallery for Fairfield by Marriott Inn & Suites Matteson Chicago

Lobby
Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
500 Holiday Plaza Dr, Matteson, IL, 60443
  • Place, Hanger Clinic
    ‪16 min walk‬
  • Place, Credit Union 1 Amphitheatre
    ‪7 min drive‬
  • Place, Tinley Park Convention Center
    ‪9 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Matteson

Located within a mile (2 km) of Hanger Clinic, Fairfield by Marriott Inn & Suites Matteson Chicago is within 3 miles (5 km) of Franciscan St. James Health - Olympia Fields. This 3-star hotel has 202 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Hanger Clinic - 16 min walk - 0.9 miles
  • Credit Union 1 Amphitheatre - 7 min drive - 5.0 miles
  • Tinley Park Convention Center - 9 min drive - 8.0 miles
  • McCormick Place - 37 min drive - 32.1 miles
  • Soldier Field - 39 min drive - 33.1 miles

Getting around

  • Matteson 211th Street-Lincoln Highway Station - 4 min drive
  • Chicago Midway Airport (MDW) - 48 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Long John Silver's - ‬8 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Panera Bread - ‬8 min walk
  • ‪Olive Garden - ‬10 min walk

About this property

Fairfield by Marriott Inn & Suites Matteson Chicago

Fairfield by Marriott Inn & Suites Matteson Chicago features a 24-hour gym, free WiFi in public areas, and a conference center. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hydromassage showers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Louie
  • Bar Louie

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (13,003 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1984
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Matteson Conf Center
Holiday Inn Conf Hotel Matteson Chicago Center
Holiday Inn Chicago Matteson Conf Center Hotel
Holiday Inn Conf Center

Frequently asked questions

Is a free cancellation option available at Fairfield by Marriott Inn & Suites Matteson Chicago?

Fairfield by Marriott Inn & Suites Matteson Chicago offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near Fairfield by Marriott Inn & Suites Matteson Chicago?

This hotel is located in Matteson, close to Credit Union 1 Amphitheatre, Odyssey Fun World, and Ravisloe Country Club. Coyote Run Golf Course is also within a driving distance of 4.6 mi.

Is there parking available at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Fairfield by Marriott Inn & Suites Matteson Chicago include a casino at the property?

No, Fairfield by Marriott Inn & Suites Matteson Chicago doesn't have a casino.

Is there an indoor pool at Fairfield by Marriott Inn & Suites Matteson Chicago?

No, there is no indoor pool at this hotel.

Is Fairfield by Marriott Inn & Suites Matteson Chicago a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Fairfield by Marriott Inn & Suites Matteson Chicago have a restaurant that serves breakfast?

Yes, Fairfield by Marriott Inn & Suites Matteson Chicago serves free continental breakfast at Bar Louie each morning.

Does Fairfield by Marriott Inn & Suites Matteson Chicago allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fairfield by Marriott Inn & Suites Matteson Chicago for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Fairfield by Marriott Inn & Suites Matteson Chicago?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Fairfield by Marriott Inn & Suites Matteson Chicago?

The closest major airport to Fairfield by Marriott Inn & Suites Matteson Chicago is Chicago Midway Airport (MDW), which is about 19.6 mi away.

Can I book a room with a balcony at Fairfield by Marriott Inn & Suites Matteson Chicago?

No, there aren't any guestrooms with balconies at Fairfield by Marriott Inn & Suites Matteson Chicago.

Does Fairfield by Marriott Inn & Suites Matteson Chicago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Fairfield by Marriott Inn & Suites Matteson Chicago.

Fairfield by Marriott Inn & Suites Matteson Chicago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 300 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 117 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Stayed 2 nights in Nov 2024

2/10 Terrible

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
1. Major plumbing issues! We had 2 rooms. The tubs filled with water as we showered that just sat until I complained. 2. Very few towels were in the room. There was NO SOAP . I kept walking downstairs to complain but the one maid said that she was alone and would eventually help us. 3. The halls were filthy from construction. They should NEVER have sold us a room! The hotel should have been closed! 3. I felt scammed. I paid over $700 for those rooms. Holiday Inn took my money and did not provide us with a comfortable stay. The rooms were NOT CLEANED! The halls and the elevators were filthy. We constantly heard banging and drilling from the poor plumbing. I felt like Holiday Inn had stolen money from me!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kadiatu

Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
I booked and paid for double beds. Upon arriving, I ending up with a king size bed. There was a lot of dust and the facilities were outdated. Generally when booking with Holiday Inn my expectation is four to five stars. Unfortunately this time around it didn’t meet those expectations
Stayed 2 nights in Nov 2024

2/10 Terrible

Yolande

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Traveled with family

Disappointing

As a HolidayInn Property, this location was quite disappointing. Our family member's room had bed bugs. She was then moved to another room and it had roaches. There was no breakfast provided. Not enough towels. When asked for more I was provided with 1. The only reason I didn't give it one star was because the bug situation didn't happen in my room. The best part of the stay was the restaurant- Round table formerly Bar Louie.
Stayed 2 nights in Nov 2024

4/10 Poor

Rodney

Disliked: Cleanliness, amenities, property conditions & facilities
I did not enjoy my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

rosie

Stayed 2 nights in Nov 2024

2/10 Terrible

Latrese

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was terrible and front desk was very rude. I’ve stay here before and service was great. But this time the service was horrible.
Stayed 2 nights in Nov 2024

2/10 Terrible

Velma

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Room and hallway stinks carpet stinks and dirty room had no towels or soap in the shower dispenser when I checked in hotel was not what I expected I will not book at your location ever again
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not good at all

Bathroom was leaking and the toilet was bad. My grandchildren didn't want to use the restroom at all. Had a few ladybugs that we were afraid on several walls by the window. I killed one right on the top of my granddaughters head board.
Stayed 1 night in Nov 2024

2/10 Terrible

Yolanda

Stayed 1 night in Oct 2024

6/10 Okay

Germaine

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was being renovated and was very noisy
Stayed 4 nights in Oct 2024

8/10 Good

Demetrius

Stayed 1 night in Aug 2024

6/10 Okay

Demetrius

Traveled with group
Liked: Staff & service, room comfort
The stay was cool. Very quiet in the hallways which was great.
Stayed 1 night in Oct 2024

6/10 Okay

Yolanda

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I gave stsyed at this property for mamy years, and it has really gone down. Bedskirt had spots on them, bathtub had standing water while taking a shower- do you always had water up to approximately your ankle. No wash clothes, only nath and face tiwels, even after i called, housekeeping never brought them, nor the next day. I was there for 2 nights and room never got cleaned. I recommended this property to my family that was traveling for a funeral and they were all very disappointed. Sad to say the best part was the bar...
Stayed 2 nights in Oct 2024

2/10 Terrible

Lyanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Business traveler
Did not have any breakfast ready at time they said they would. I paid for a breakfast I didn’t get
Stayed 1 night in Oct 2024

10/10 Excellent

DaviDe

Stayed 1 night in Sep 2024

8/10 Good

Nirmal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

2/10 Terrible

Chrystofer

Stayed 1 night in Oct 2024