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Palapa Hotel

3.0 star property

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Photo gallery for Palapa Hotel

Restaurant
Superior Room | Terrace/patio
Interior detail
Terrace/patio
Desk, rollaway beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Jalan Palapa I No. 16B, Cakranegara, Mataram, Lombok, 83238
  • Place, Mataram Mall
    ‪1 min walk‬
  • Place, Lombok Epicentrum Mall
    ‪2 min drive‬
  • Place, Mayura Park
    ‪2 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • City view
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Mataram

Palapa Hotel places you next to Mataram Mall and within a mile (2 km) of Pura Meru. This 34-room, 3-star hotel has 24-hour room service along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Mataram Mall - 1 min walk - 0.1 miles
  • Lombok Epicentrum Mall - 2 min drive - 1.4 miles
  • Mayura Park - 2 min drive - 1.3 miles
  • Pura Meru - 2 min drive - 1.3 miles
  • Islamic Center NTB - 3 min drive - 1.7 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 44 min drive

Restaurants

  • ‪Lombok Coffe House - ‬2 min walk
  • ‪Kebab Turki (Ali Baba) - ‬2 min walk
  • ‪Pizza Expresso - ‬1 min walk
  • ‪Rumah Makan Dirgahayu - ‬4 min walk
  • ‪RM. Asano - ‬3 min walk

About this property

Palapa Hotel

Guests of Palapa Hotel enjoy free WiFi in public areas, a terrace, and laundry facilities. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. This hotel also has an ATM.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Other standard amenities include desks and free toiletries.

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May 30 - May 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Coffee Toffee

Family friendly

  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Palapa Hotel Mataram

Palapa Mataram

Palapa Hotel Hotel

Palapa Hotel Mataram

Palapa Hotel Hotel Mataram

Frequently asked questions

Is free cancellation available at Palapa Hotel?

Palapa Hotel offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Palapa Hotel?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Palapa Hotel on May 17, 2026 start from $15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Palapa Hotel?

This hotel is located in Mataram, just steps from Mataram Mall. You'll also find Pura Meru and Mayura Park less than a mile away.

Is there parking available at Palapa Hotel?

Yes, self parking is offered for free at the hotel.

Does Palapa Hotel have a casino?

No, Palapa Hotel doesn't have a casino.

Will I find an indoor pool at Palapa Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Palapa Hotel?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a coffee shop/cafe and a terrace.

Are there hot tubs at Palapa Hotel?

No, there isn't a spa tub at this hotel.

Does Palapa Hotel have a restaurant with a breakfast menu?

Yes, Palapa Hotel serves breakfast for a surcharge at Coffee Toffee.

Will Palapa Hotel allow pets to stay for free?

No, pets aren't allowed at Palapa Hotel.

Are there connecting rooms at Palapa Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Palapa Hotel?

The closest major airport to Palapa Hotel is Lombok (LOP-Lombok Intl.), which is 19.5 mi away (44 minutes by car).

Are there rooms with balconies at Palapa Hotel?

No, you won't find guestrooms with balconies at Palapa Hotel.

Palapa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Nurhayat

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mark

Stayed 3 nights in Oct 2023

4/10 Poor

clement

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No wifi in the room. Receptionnist are flabby and not very helpful...
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor room setup.

Pros: near to mall and a few restaurants. Staff very helpful Cons: noisily and bathroom really smelled The hotel is set up so that each room has a small seating area in the hallway in front of the room. This is where people can smoke as well. Most rooms also open up into a similar hallway in the back. So all night you have people immediately in front and behind your room in the halls talking and smoking. The room was very basic, but this was as expected for the cost. The shower area did not drain as it was sloped the wrong way which made it very smelly.

6/10 Okay

BRUNO

Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Базовый отель для непритязательных туристов

В третий раз останавливаемся в Palapa , расподожение отличное , персонал отзывчивый , но чувствуется некоторый кризис .Дай бог все вернется на круги своя .
Stayed 2 nights in Nov 2018

8/10 Good

アム, 東京都

Liked: Cleanliness, room comfort

まさにビジネスホテル

町の中心近くに位置する便利なホテル。建物も設備も極めてシンプルで必要にして十分。ビジネスホテルとして快適に過ごすことができます。それ以上でも以下でもない、標準的なホテルです。
Stayed 1 night in May 2018

10/10 Excellent

RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

多分メジャーなホテル　Maybe major hotel

良い点 ・地元民が知っているので案内されやすい ・すぐ近くにショッピングモールやコンビニがある ・ホテルの隣が24h営業のカフェ 考慮すべき点 ・wifi がフロントそばでしか使えないことが多い ・ビーチからは遠い good point · Local people are aware that they are easy to guide · There are shopping malls and convenience stores in the immediate vicinity · The cafe next to the hotel is open 24h Points to consider · Wifi is often used only near the front desk · It is far from the beach
Stayed 1 night in Mar 2018

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

김지선, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

마타람몰 바로옆. 공항가기전 쉬어가기좋아요

2만원에 숙박이었는데 공항 가기전에 샤워용으로만 이용했어요. 나름 깨끗하고 숙박하기도 좋을거같은곳이었어요 일단 마타람몰이 코앞이라서 마트에서 인도네시아 커피라던지 간단히 쇼핑하기 좋았습니다 !
Stayed 1 night in Jul 2017

8/10 Good

ｇｇ, 東京

Liked: Staff & service
　レジャーやホテルからの展望等は、期待できないが、マタラムモールの真裏にあるので、ちょっとした買い物や食事に行く時は、かなり便利。 　あと、下のカフェテリアも割りとリーズナブルなので、昼食やコーヒーが飲みたい時には利用しました。 あと、シャワーも水量があり、お湯もしっかりでる。 　

6/10 Okay

Rasmus

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok til transfer

Boede på Palapa i to nætter. Det var ok, men ikke et lækkert hotel og slet ikke tre stjerner. Coffee Toffee som er nabo til hotellet var dog rigtig lækker!

8/10 Good

Hendri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cocok dengan budget terbatas dipusat kota

hotelnya bersi di pusat kota sehingga akses ke pusat kuliner dan pusat belaja

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

マタラム中心部すぐそばできれいなホテルでした。

マタラム中心部のすぐそばできれいなホテルでした。 建物も部屋もとてもきれいで、表通りから少し入ったところなので静かでした。

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