Standard Room, 2 Queen Beds, Accessible, Non Smoking
from $100
Best Western Regency Inn
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 12 reviews
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Recent guest reviews
Front desk staff (1) was the most pleasent part of the stay. The hotel is old and needs some work and really not worth what they charge per night
All roads closed to the hotel after the race, tried calling the front desk and could not get anyone on the phone then was charged 100+ dollars for not making it there. Hotel was supposed to be 25 minutes from the track but was over an hour and a half away with the road closures. Rude phone service as well.
Hotel is great, but pool needs an update. Great breakfast. Check-in staff was short with us, but other staff were friendly and kind.
The staff was very nice and professional. The complimentary breakfast was excellent.
Sounds like the place is under new management with many upgrades happening. That is great. Staff was friendly, beds are comfortable, clean room, all around nice!!! Enjoy!!!
Room was clean and comfortable and hotel recently updated. Breakfast is in restaurant, although it was plenty of food: eggs, bacon, potatoes coffee & juice, potatoes were gluey and bacon overdone, so could use some improvement there, but that is s minor complaint. It was clean, comfortable & a good value.
I will never use again. You charge too much and you chargered my card before I ever used it.
Large pool, good breakfast in morning, friendly staff.
The front desk clerk was a little frazzled but the overall stay was very good. The cleaning staff was very friendly. Beds were comfortable and the room was very nice. The breakfast was excellent.
Good hotel if your staying for the weekend. Good value, clean room, nice staff. I
No problems with the reservation, good breakfast selection.
Was here for the inaugural Nationwide NASCAR race in Newton. Everything was great. An added bonus would have been a shuttle to the track. Otherwise I enjoyed our stay. Even our "picky" freinds gave this hotel a thumbs up.
Guest reviews for Best Western Regency Inn
old hotel needs updating
Everyone
Front desk staff (1) was the most pleasent part of the stay. The hotel is old and needs some work and really not worth what they charge per night
awful experience trying to cancel
Everyone
All roads closed to the hotel after the race, tried calling the front desk and could not get anyone on the phone then was charged 100+ dollars for not making it there. Hotel was supposed to be 25 minutes from the track but was over an hour and a half away with the road closures. Rude phone service as well.
Everyone
Hotel is great, but pool needs an update. Great breakfast. Check-in staff was short with us, but other staff were friendly and kind.
a nice place to stay.
Everyone
The staff was very nice and professional. The complimentary breakfast was excellent.
good choice!
GetawayWithFriends
Sounds like the place is under new management with many upgrades happening. That is great. Staff was friendly, beds are comfortable, clean room, all around nice!!! Enjoy!!!
overnight stay
Couples
Room was clean and comfortable and hotel recently updated. Breakfast is in restaurant, although it was plenty of food: eggs, bacon, potatoes coffee & juice, potatoes were gluey and bacon overdone, so could use some improvement there, but that is s minor complaint. It was clean, comfortable & a good value.
bestwertern
BusinessTravelers
I will never use again. You charge too much and you chargered my card before I ever used it.
great value in marshalltown
Families
Large pool, good breakfast in morning, friendly staff.
quick trip
Families
The front desk clerk was a little frazzled but the overall stay was very good. The cleaning staff was very friendly. Beds were comfortable and the room was very nice. The breakfast was excellent.
good hotel for the price
Couples
Good hotel if your staying for the weekend. Good value, clean room, nice staff. I
