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Palmeraie Palace

5.0 out of 5.0

Recent guest reviews

Two weeks golf trip from end of March till beginning of April. Stayed at Palmaire Palce. We were interested in trying out different places to eat, and we visited several places during our stay. After a few days of golfing we decided to eat at the golf club for the first time. We ordered a dish of fish and was delighted how it was served as well as the quality and taste. The following days we ate at this place several times - all of them different sea food dishes - and every one was as good as the first one. Thanks to the staff in the kitchen and to the friendly staff serving. Special thanks to Aziz.

We had a short stay but fantastic experience, specially with the house keeping management ( Amal Dalal and her lovely team ) i suffer from sever allergies and asthma and the manager Amal Dalal with her team looked very well after my room and made sure everything so clean dust free ...and mosquito free , we had fresh flowers , fresh mineral water and inti mosquito PLGS everyday and the manager Amal Dalal came to us everyday asking if we needed anything ..... and fully checked our room making sure everything so clean . I really enjoyed my stay because I was allergy free and mosquito bite free too thanks to Amal Dalal and her fantastic team . Thank you Amal and we see you again .

Just returned after a week here. We stayed in the Riad Club House as opposed to the hotel itself.The room we were allocated had the benefit of a super view. The backdrop of the snow capped Atlas mountains and the palm tree lined fairways made up for some drawbacks we experienced such as door knobs missing, towel rails loose and lights that didn't work when they should. Not European five star standards, but maybe Moroccan. The maid service was haphazard but not serious enough to complain about.There are four restaurants to choose from if you are all inclusive which we were not.Mediocre food really but because of it's location you are a captive audience and we did eat in them all. The Italian stood out as the best and we went there three times.Breakfast was excellent and a whole wide range of choice to satisfy the different cultures at the hotel.Was not impressed with the smoking in the bars and open areas.Most impressive however was the friendliness of all the staff we encountered. The resort accommodates a lot of German,French and other nationalities so I don't think they are too concerned about the British market. It's advisable to brush up on your French if you decide to go there. In conclusion we Brits can probably get better value closer to home in places like Spain and Portugal, but worth a visit to see Marrakech and all it has to offer.

Don’t be fooled by the food they show on there website, the menu for the people that pay to go all inclusive is vastly reduced as is the drinks menu and even then items runout. Twice the main bar runout of gin as did the Italian restaurant and in the outside grill for lunchtime something as simple as a burger is not allowed on the all inclusive menu. As many others have reviewed the breakfast is adequate but more biased toward continental and if you allow the many waiters to fetch items they will expect a tip. The best feature is the outside pool layout, very attractive with lots of private little areas and the bedroom sizes are good. If you go to play the Palm golf course and need a buggy make sure you book well in advance and have written confirmation and even then you may not get them as this is what happened to us.

We were in the hotel one week for a golf holiday. It is a very nice hotel. Personnel is very friendly. Driss, Achraf and Zakarie in the reception and also other personnel. Rooms are nice and clean. Golfing is okay and the caddies are professional and quiet. The course is nice. One minor point was that the sauna did not work the whole week and they did not explain why is was not repaired during the week. We were there all inclusive. The food and drinks were good. Frans van Kesteren

For all the members of italiaonline team we thanks all the stuff of the palmeraie palace for theire work. Service,food,rooms all was great.and special thanks for Noufal for his cooperating with us. Thanks to karima our Angel and a big thanks for Dounia for her help and her smile specially she was the only person who can speak italiano language. We are looking for revisiting you next year. Good luck

We arrived at Palmeraie Palace and was completely in awe of how big the resort is, and how beautiful the reception area is. We were checked in quickly, asked to put down a €200 deposit, which we were unsure about as the hotel manager didn’t explain exactly what it was, but after asking and clarifying it was completely fine. Our room was lovely, the housekeeping are a credit to the hotel, we didn’t have a view but you’re in Marrakech, there are views everywhere! The architecture of the buildings, the interiors of the rooms & the gardens are all very nice! The only thing that I would suggest is to explain to EVERY guest that they have to book the restaurants in advance, even if you are all inclusive. You can choose from over 4 wonderful restaurants but the hotel manager failed to tell us we had to reserve, so when we went down to have dinner we were told ‘everything is full’. This should be the first thing you tell your guests, or they go hungry! Luckily they found us a table late at night. However, you cannot fault the restaurants, every restaurant has a unique interior and there is something for everyone on the menu. Calamari at the French restaurant was excellent, Moroccan was great for something different and Italian/Asian if you are looking for something romantic. Just ask at the door for a car to the Italian, they will drop/pick you up. You can walk to the Moroccan restaurant. The staff really do look after you, they organised a quad bike trip for us in the desert and it was brilliant. They also picked us up from the hotel/ dropped us off. You can book different excursions with the hotel. They also have a private van that will drop you off at the old/new town. Also if you want to visit Jardin Majorelle / Yves Saint Laurent museum, the driver will stop off if you ask. We just want to say thank you so much to Palmeraie Palace for looking after us and making our anniversary special. From the cake you brought to our room, to the staff constantly making sure everything was perfect. The older man with the glasses from the excursion/concierge desk was very helpful and friendly, and the young lady in the bar was great. Service was quite slow sometimes in the bar, but it was only because there was not enough bar staff for the amount of guests in the bar! Make sure you visit the souvenir shop opposite from the main door, the man in there is so friendly!! P.s to the moany British men asking why there was no gin left, why don’t you stop whinging and drink something else. All the wine on the all inclusive menu was GREAT quality and the beer speciale was lovely and I don’t even like beer! Some British people really embarrass you when they rudely tap their glasses at the staff and shout when a bartender puts too much ice in their drinks. Grow up!

Nice buildings and landscaping, all be it a bit confusing to get around. But food, facilities and service are dated: terrible WiFi, weak showers, no room service menu in the room, mediocre breakfast. Maybe it’s good for people playing golf.

The staff were exceptionally kind in looking after myself and my family. They could not do enough for us when trying to remedy the things we had some difficulties with. They really love children and were always welcoming from the moment we stepped into the hotel. We stayed two weeks in all on a full board basis. The hotel is a little tired but as it is 35 years old, that is to be expected in the Moroccan climate. The grounds are very beautiful, and it was such a pleasure to return there at the end of a day in the city of Marrakesh.

Very relaxing, great food, we did the all inclusive and the choice was good, wonderful spa treatments and great value, the staff are very friendly, helpful and could not do enough to help make our stay enjoyable. Good Kids activities.

Circuit de La Palmeraie, BP 1488 Marrakech

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Palmeraie, Palmeraie Palace is a short stroll from Palmeraie Golf and within a 10-minute drive of Marjane Hypermarket. This 314-room, 5-star hotel has a golf course, a full-service spa, and 4 restaurants. In central Marrakech, the hotel is also close to Musée Aman pour la Civilsation de l'Eau au Maroc and Museum Palmeraie.


Dining

Free breakfast is included with your stay. This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

The 314 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include private yards, minibars, and safes.


Property features

Guests of Palmeraie Palace have access to a golf course, a full-service spa, and a nightclub. Airport transportation is made easy with an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an indoor pool, an outdoor pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 1345 reviews