Hotel Agdal3.0 out of 5.0
Recent guest reviews
The hotel itself it outdated, to be honest I didn’t expect a lot considering the price. But on arrival the hotel receptionist (male) informed me very quickly of the city tax which myself being experienced traveler, most major city’s required this but normally it’s very cheap. However the guy asked for €120 which is ridiculous , first he said €50 pp then he said €70pp. I refused to pay until I did some research. so to cut a long story sort in the end we (2 persons) paid 60 MAD so around £4 -£6 so my advise is be very carful but then again they all try to rip you off in Marrakesh!! That’s the downfall but the city itself is lovely.
I travel a lot and often stay in cheap hotels, so I don't expect much, but this place was pretty bad. The first room I was allocated was on the first floor. The balcony door couldn't be locked or secured in any way (there was toilet paper stuffed in the lock and the hook had been broken off) and the balcony was easily accessible from the roof below. As a single woman travelling along I didn't feel safe and the Receptionist was really difficult about it, saying there was no problem. We had already argued about the fact my booking said everything was paid, including tax, but he insisted I pay the tax again then got angry when I asked for a receipt. Overall the staff were very rude and unhelpful and will try and screw you over if you need to change money there. But then this seems to be a common game in Morocco. The room itself was a decent size, clean, but very tired and basic, wall paper hanging off the ceiling, heating didn't work properly, wifi poor. Not even a little cooler for water etc. It was also very very noisy. My room looked onto a street which seemed to have a nightclub opposite and in the early hours of the morning all you could hear was shouting and arguing outside. If it was just traffic noise I wouldn't mind, but this was like trying to sleep in Piccadilly station at rush hour. The breakfast was very basic and was 'rationed.' One morning they were handing a single cheese triangle to each guest to ensure they didn't take more than one. It also seemed to depend on who was staying in the hotel. On the mornings when there were more Moroccans staying, there were different foods on offer than when it was just 'westerners.' The location was OK, felt safe enough and within walking distance of the station, bus station, a supermarket and the Medina. It was cheap, but I really wouldn't stay here again.
Yes, it is dark and cold, old facilities - i mean too old perhabs 30 years ago. never used the pool as it was cold in febuary, there is no "no disturb sign" hanging out the door, the best part is that the hotel is very centered one, plus u have the cleaner lady" khadija" who's very kind and hard working, the receptionst was OK. 200 m around Bib & Bab we found spa and massage, together we paid totally 400 MAD for 2 pers.
We had a crazy start to our journey but however the hotel staff turned things around for us and helped us out alot! Forever grateful for this and been fortunate for the turnaround. They gave us good service from start to end!
Don't listen to the miserable folk who pay for a cheap hotel and expect the Ritz! For the money this hotel is great. The rooms are clean, and cleaned daily with fresh towels. Breakfast is basic but nice, with delicious hot pastries and decent coffee from a machine. Staff were great in my opinion, friendly and helpful for example they printed out our return flight boarding passes for us at no cost and were happy to help. Security guard on the door makes you feel secure and was a very polite gentleman. The hotel is close to shops and places to eat. Yes there's a nearby McDonald's but why on earth would you go to Marrakesh and eat at McDonald's!! You are totally missing the point of going to such a vibrant and amazing city!! Traffic noise is to be expected, it's Marrakesh! It's crazy on the roads there! Enjoy the wonderful chaos! Or go to a boring place and eat English food like most unadventurous holidaymakers! A 30 minute pleasant walk to the souks in the centre of Marrakesh. Lots to see in the area. An unforgettable 4 days. Do book the Agdal if you are on a budget.
Good: - Again good value for price paid - good Breakfast with Amazing hot drinks machine (unlimited) I drank over 6 cups so didn't need for whole day - close to McDonald's etc big mall, lots of food places Bad: - AC didnt work so moved a few times had to fight for it! - a bit run down with very simple rooms - a bit noisy Would go again for good price, usually prefer in Medina but had to stay here due to children with me
Do NOT stay here. The staff are racist and rude. They will IGNORE you when you say “Good Morning” to them. There is NOT a language barrier- trust me. I am fluent in English, Arabic and French. During Breakfast, they will all huddle in a corner, laugh and mock you as they stand there in their pyjama and aprons believing they are kings and queens. We asked the female server for eggs. She stared at us blankly as we repeated ourselves in Arabic and French. Eggs are eggs. They pretend to not understand you so that they don’t serve you. The “dumb blonde” act isn’t a good look. She walked around for 20 minutes before coming back saying, “No one in the kitchen knows how to make any type of eggs. Hassan, the host, has left and he’s the only one who knows how”. I’m sorry but even a 7 year old knows how to crack an egg. This was at 9am at breakfast ends at 10am. Why is your staff “leaving” before breakfast is over???
Firstly, if you do stay here, DEFINITELY request a pool view room as the road is extremely noisy. The hotel lobby is very dark and poorly lit - gets very cold at night. Furniture and décor very dated and could do with a revamp. The pool is dirty, and although the cleaners fish the feathers out every morning, that's about as much work as gets done to it. The dust from around the pool is swept into the pool drains, and the water is FREEZING cold, despite the heat from the sun. The breakfast is awful, we booked a room that included breakfast, expecting a buffet style continental, but no. All you get is some hard bread, a bowl of butter shavings and slices of peeled cucumber. We were also attached at around 3am on new years eve right outside the hotel on the way back from a new year party - police and hotel staff / security did absolutely nothing. Despite claims, this hotel does not have a bar, does not do shisha and does not sell alcohol because it is 'too haram'. On 4th floor you could get no wifi in the rooms - you could just about get a connection in the main lobby! Area is pretty and close to a mcdonalds - not many traditional food places.Armani bar is good for shisha and pasta - 2 min walk from Agdal.
Ok so to excuse myself, it was a last minute booking and this was the best deal available. Positives: Clean bedding, towelling, regular room service, good location close to the Supra tours bus station if you fancy any visits Negatives (and I am trying to be as mild as possible) : A) Apart from the guy at reception, no one can speak English. And some get rather aggressive trying to explain their point in Arabic. B) the day I checked in the guy at reception undercharged me by a 100 dh or so. Then when I was in the nearby stationers he found me and said rather accusingly that I have underpaid. I didnt understand what he was saying because it was in broken English, until much later when it turned out he had applied the wrong Eur-Dh fx rate. Fab start!! C) Although I had reserved for 7 nights, as plans turned out I was likely to be away for 2 on a desert safari (that is a once in a lifetime experience). I requested cancellation for 2 nights but no go. D) Air conditioning: they have a weird system whereby the guest needs to inform the guy at reception that he needs the radiator turned on /off. He then directs one of his staff to trudge their way up. Weird as crap to have someone enter your room at 11pm before you turn off the lights Never before, never again... E) Breakfast: Orange juice, a slice of cake, bread with a selection of jam /butter, crepes, cucumber and tomato. Unique, for lack of a better description! Besides there is forever a dearth of clean cutlery and glasses with one girl helplessly running around catering to pressing demands. In summary, budget hotel for a one or 2 night stay. Not suited for couples or families.
My reservation was canceled without any reason I had to look for another hotel after serious hard voyage... until the next day breakfast not very interesting....Happy new year 2018. Marrakach was beautiful ness zwina
- Close to Palais des Congres
- Free buffet breakfast
- Free WiFi in public areas
- Onsite dining
Located in Gueliz within a mile (2 km) of Palais des Congres, Hotel Agdal is within a few miles (5 km) of other popular sights such as Jamaa el Fna. This 146-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and an outdoor pool. It's also close to Koutoubia Minaret and Ben Youssef Mosque.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.
The 146 rooms are air-conditioned and have balconies. TVs come with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries.
At Hotel Agdal, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Reviews from Trip Advisor
41.0% of guests recommend this hotelTotal of 220 reviews