Staff friendly and nice. A little old but had all necessities
Check-in person was cordial to me, but impatient and h kind to some ahead of me. Rooms were updated an modern. My sink drain was barely working.
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Everything is fine.
Pool is actually open unlike most hotels right now. Hot tub was nice and hot.
Loved the on-site restaurant and the room was okay, found some issues after checking in, but it was tolerable.
The coffee was great. The clientele in the lobby was concerning made you feel uncomfortable
Brandon was very helpful with checking in along with answering our call for housekeeping for a non down pillow and extra towels.
Clean, well maintained. Sheets/bedding are old. Nice view of river. Smoking outside front door at restaurant windows not appealing.
The staff was very kind, complimentary breakfast was good,The restaurant that is connected had horrible service would never recommend it to anyone.. Overall this hotel was just ok..
Very accommodating hotel in a quaint city. Took a walk over the river bridge into a nice park area. Got great advice from the desk personnel about a restaurant for dinner and the breakfast buffet in the hotel was very good. There was a wedding going on where lots of people seemed to be having a good time, but it jammed the elevators which was our only annoyance.
very mixed. Room not very clean, restaurant not very clean food below average. No housekeeping on Sunday, air conditioning very loud. Elevators slow and not air conditioned. Only plus location and beds were comfortable.
THE HOTEL HAD TROUBLE WITH THE FACT THAT WE BOOKED THROUGH [...]. WE SPENT 3 HOURS TRYING TO FIND A CONFIRMATION NUMBER THE FRONT DESK WOMEN WOULD ACCEPT ONLY TO BE TOLD THE FIRST ONE WAS THE CORRECT ONE, THAT WAS THE NEXT MORNING. WE HEARD A STRANGE NOISE BEHIND THE HEAD OF OUR BED, PULLED BACK THE MATTRESS, IT WAS A BUNCH OF SOMEONES LEFT OVER GARBAGE, SO NASTY NOT EVEN MANAGEMENT WANTED TO TOUCH IT BUT SHE DID. THE SHOWER HAD BLACK MOLD IN IT.[...]
Best Western Riverfront Inn places you next to Stephenson Island Logging Museum and within 2 miles (3 km) of Lake Michigan. This 3-star hotel has 120 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
At Best Western Riverfront Inn, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.
Staff friendly and nice. A little old but had all necessities
Check-in person was cordial to me, but impatient and h kind to some ahead of me. Rooms were updated an modern. My sink drain was barely working.
Thank you for taking the time to review your experience at the Riverfront Inn. We appreciate your feedback.
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Glad you enjoyed your stay with us at the Riverfront Inn. Hope to see you again.
Everything is fine.
Thank you for taking the time to review your stay with us here at the Riverfront Inn. We hope you choose to stay with us again.
Pool is actually open unlike most hotels right now. Hot tub was nice and hot.
Thank you for the *5* Stars. We appreciate your business and hope to see you again. Glad you were able to enjoy the pool and hot tub.
Loved the on-site restaurant and the room was okay, found some issues after checking in, but it was tolerable.
Thank you for taking the time to review your stay with us. We appreciate you.
Sorry your stay with us was unsatisfactory. I would like to make it right, but with an anonymous post it is hard. Please feel free to contact me at the hotel.
The coffee was great. The clientele in the lobby was concerning made you feel uncomfortable
I am so sorry you felt uncomfortable, we house workers from the shipyard and govt. employees. Your safety here at our hotel is important to us.
Brandon was very helpful with checking in along with answering our call for housekeeping for a non down pillow and extra towels.
Thank you for taking the time to review your stay. We appreciate you kind words.
Thank you for the review.