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Polana Serena Hotel

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Photo gallery for Polana Serena Hotel

Front of property
Terrace/patio
Body treatments, aromatherapy, facials, Ayurvedic treatments
A dining table set for two with plates, cutlery, and wine glasses, overlooking a balcony with a view of the sea.
Body treatments, aromatherapy, facials, Ayurvedic treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Place, FEIMA Craft Market
    ‪7 min walk‬
  • Place, Vila Algarve
    ‪12 min walk‬
  • Place, Geology Museum
    ‪17 min walk‬
  • Airport, Maputo (MPM-Maputo Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | View from room

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Apartment, 1 Bedroom, Sea View

A room with two wicker chairs, a small white table, and a sofa with cushions.

Signature Apartment, 1 Bedroom, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Apartment, 2 Bedrooms, Ocean View

A room with a sofa, chairs, a table, and a view of the sea.

Signature Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room, Garden View

A four-poster bed with a canopy, a bedside table with a vase of flowers, a small wooden nightstand, a mirror on the wall, and a patterned carpet.

Deluxe Double Room, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, Sea View

A hotel room with a large woven tapestry on the wall, a bed with patterned bedding, a bedside table with a lamp, and a wooden nightstand.

Executive Room, Sea View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | Minibar, in-room safe, desk, blackout drapes

Executive Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, Sea View

Standard Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Standard Room, Sea View

10.0 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Maputo

Located within a 5-minute walk of FEIMA Craft Market, Polana Serena Hotel is within a 15-minute stroll of Instituto Camões Centro Cultural Português. This 153-room, 4.5-star hotel has 3 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • FEIMA Craft Market - 7 min walk - 0.4 miles
  • Vila Algarve - 12 min walk - 0.7 miles
  • Geology Museum - 17 min walk - 0.9 miles
  • Eduardo Mondlane University - 2 min drive - 1.2 miles
  • Museum of Natural History - 2 min drive - 1.0 mile

Getting around

  • Maputo (MPM-Maputo Intl.) - 18 min drive

Restaurants

  • ‪Mundo's - ‬8 min walk
  • ‪Cafe Estoril - ‬7 min walk
  • ‪Quiosque Wow - ‬3 min walk
  • ‪Bom Garfo - ‬5 min walk
  • ‪Aeroclubo de Mozambique - ‬8 min walk

About this property

Polana Serena Hotel

At Polana Serena Hotel, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MZN 200 per person one way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a steam room, and free WiFi in public areas.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include sitting areas, minibars, and coffee makers.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aquarius
  • Delagoa Fine Dining
  • Varanda All Day Dining

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1922
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 400000611

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

Are free cancellation options available at Polana Serena Hotel?

Polana Serena Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Polana Serena Hotel?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on Aug 1, 2026 start from $173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Polana Serena Hotel?

Located steps from FEIMA Craft Market, this hotel is in Maputo, and within a 10-minute walk of Instituto Camões Centro Cultural Português and Centro Cultural Americano Martin Luther King Jr.. You'll also find Vila Algarve and Geology Museum less than a mile away.

Is parking available on site at Polana Serena Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Polana Serena Hotel?

Serena Maisha is the hotel's spa and services include Ayurvedic treatments, body treatments, and massages.

Are there luxury amenities available at Polana Serena Hotel?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and a full-service spa at this hotel.

Does Polana Serena Hotel feature a casino?

No, Polana Serena Hotel doesn't have a casino.

Will I find an indoor pool at Polana Serena Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Polana Serena Hotel?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and a full-service spa.

Does Polana Serena Hotel have a hot tub?

No, but this hotel offers jetted bathtubs in all guestrooms.

Does Polana Serena Hotel have a restaurant with a breakfast menu?

Yes, Polana Serena Hotel has 3 restaurants, and serves breakfast for a surcharge.

Will Polana Serena Hotel allow pets to stay free of charge?

No, pets aren't allowed at Polana Serena Hotel.

Does Polana Serena Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Polana Serena Hotel?

The closest major airport to Polana Serena Hotel is Maputo (MPM-Maputo Intl.), which is 4.3 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Polana Serena Hotel?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy ocean and city views.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 160 out of 271 reviews
Rating 8 - Good. 76 out of 271 reviews
Rating 6 - Okay. 21 out of 271 reviews
Rating 4 - Poor. 9 out of 271 reviews
Rating 2 - Terrible. 5 out of 271 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, excellent rooms, great pool
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed this property. The spa and grounds are amazing. Service is top tier.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located hotel. You even local foreigners coming in just for Sunday breakfast, so it must be popular. Some of the decor looked a little in need of some love and attention, but overall a beautiful elegant property.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay!!! The transportation to and from the airport was spot on!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anja Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria De Carvalho

Liked: Cleanliness, amenities
Perfect in every way!!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vaibhav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helping staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel altogether.
Stayed 1 night in Aug 2024
Verified

8/10 Good

James

Excellent property
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Domingos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Goncalo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely facial at the spa. The staff there were excellent. There is also a decent gym to use. The staff in La Veranda restaurant could do with a bit more training, but they do try hard!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, respectful staff and quite professional!! Love the people and the hotel!!
Stayed 5 nights in May 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit whilst on business. Great location and the staff are highly attentive.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Charm Hotel

Hospitality par excellence, the staff are friendly, kind and patient.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in. Staff goes above and beyond to help and make you feel welcome and comfortable.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Bianca

Liked: Amenities
The staff was very professional and helpful with all of our needs. Happy people working at the hotel. Amazing breakfast. The shower needs an adjustment cause the water temperature changes all the time from cold to super hot! 😅
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Anselmo

The hotel was great, modern and very large room, friendly staff, and beautiful pool and lobby. But it doesn't merit a five. The problem were the staff in the bar and restaurant. I had to ask two people for coffee at breakfast. Also had to ask about a sandwich at lunch at the bar. How can it take almost 30 minutes to get a sandwich?
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ngowari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The staff was extremely professional and helpful!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Henric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nelia

Perfect
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Juan Baptiste

Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Midweek break in Maputo

Stay in central Maputo was great. Very safe area, lovely gym and pool and breakfasts at Polana. Very helpful staff for first time visitors. Meals in restaurants within walking distance. Had a few fun filled days. Thank you.
Stayed 4 nights in Feb 2024