Quality Inn & Suites North2.5 out of 5.0
Recent guest reviews
We stayed at this location for 5 nights. When we got to our rm, I tried to call the front desk for a passcode for wifi. The phone did not work. I tried calling main number with my cell and nobody answered. I walked to the frt desk and explained the situation. She was very friendly and wrote up the phone prob. I asked why nobody answered the main phone. She was outside and the cordless phone does not work. The printer in the bus office does not work and has been that way for awhile and needs replacing. The men's rm near front desk has sign that urinal is out of order and looks like the sign has been there a long time, at least the 5 days we were there. The toilet in our rm needs the handle held down to flush. There is a light sw by door as we enter our rm and does not have a use that we could find. AC stunk, and I looked at filter. It had dust very thick, I took the filters outside and cleaned them myself. Even with them cleaned, it is always musty smelling in rm. We found if leave bathrm fan on all day, like it was when we arrived on first day, it sucks out some musty odor. The phone was not repaired all week, as we were told it was major problem with phone company and many rm phones do not work. Several other people in our group said they had same problems with rooms. Saturday morning, as I was leaving early, I walked into the breakfast area before the official time to open, as lights were on and lady was putting out items, and she was very rude saying that I cannot be there until the official time. I asked if I could at least have a glass of orange juice, which was by the door and she told me to leave, again saying I don't belong there. At this point, I ignored here and got a glass of orange juice and left the "I don't like my job and I am going to take it out on you" person. WOW
I am in Mansfield on business, couldn't have found a better place to stay. The staff is outstanding. The front desk and house keeping really go the extra mile to make you feel at home. I am here for possibly 8 weeks, and we all know how tiresome motel living could get. Front desk has done everything in thier power to keep me from having to change rooms and feel at home. Housekeeping Honest and hard working. Do not ever have to worry about leaving things in my room. Hotel is an older building, but renovated and we'll maintained. Good carpet and furnishings, thick towels and good bed linens. Wi fi is good, huge pool and jacuzzi. There is laundry room, a gym and business office. Close to many restaurants, and shopping. Breakfast, is very good, many choices. Could not have found a better place. Thank you staff, for making my life easier! !!!!
We normally always stay at a Choice Privileges hotel. Booked a King room, room was very comfortable. Bed was extremely comfortable, boyfriend had neck surgery couple months ago and he was also very comfortable sleeping. Breakfast hours were different than used to but not a big deal. Breakfast room was the biggest we have ever seen, great choices and food was very good. All staff were very friendly and nice. If we ever travel to the area again, we will definitely stay again.
Passing through Ohio to my destination our traveling companions decided we needed a break. Not realizing an important event was taking place in the area we had a difficult time finding a place to lay our weary heads. Luckily we were able to book 2 rooms , thank you TripAdvisor. However our room was something to be desired....the carpet, linens & bedding were noticeably damp, even when the bill was slipped under the door that paper became limp and damp. The air ran all night and did not improve the air in the room. Pillows were awful, not only small ( half the size of a standard pillow) but again clammy. Taking a shower was a challenge there was no working light in the bathroom. As in pitch dark since it had no light source. However even in the dark it had a kick a@@ shower with excellent water pressure. The hotel really should be ashamed of not only the condition of the room but the fact that it was a busy weekend the price was substantially higher than it should have been. It is a smoking hotel and although we were in a non-smoking room the smell perminated through out, just walking down the hall made me want to change my clothing. On a different not the hotel staff was kind, helpful and very courteous, parking was close, however I cannot recommend staying here.
Comfortable, clean, friendly place in the middle of a town with a lot of woes. Good place to settle for a couple of nights. Housekeeping, front desk, maintenance and even other guest - all friendly. Nails in the parking lot from concrete form boards- maintenance all over it when brought to his attention. Becka at the front desk super nice.
Thought the price was a little high on this hotel for what it was and the location, but it wasn't a bad hotel. The room was really nice and had a small kitchen/bar area. Big pool and hot tub and even a sauna room. Breakfast was decent.
This is not a luxury hotel, it is a travelers spot. I have stayed in a variety of hotels covering a broad spectrum. I found the Quality Inn & Suites in Mansfield to be exactly what I would expect with a few extras. For the price this hotel was an added value and comparable to many of the chains I stay in. The water pressure was super, I realize this may not be a perk to some, however I have had my fill of limp water and so I appreciate this. My room was equipped with a clean and decent (comfort) bed, a mini fridge, microwave, and mini coffee maker, although I prefer to walk to the lobby or breakfast room for my morning cup. The breakfast had all the options. Friendly and helpful staff. I am not sure what other travelers have expected at this price point but for my trip, the Quality Inn & Suites fit the bill.
As the title says, this hotel does still have smoking rooms. Most people complain if a room smelled like smoke, but for smokers, it's a nice reprieve from having to go outside. This is a good location to get to Ohio State Reformatory and they even offer a special package if you want to go on a Ghost Hunt there. The desk clerks were very nice and helpful and the breakfast wasn't too bad either. We did get down to the dinning area right before it closed, so we did have to reheat the food, but nonetheless, it was still very nice to have it included in the price of the room.
We spent two nights here and thought it to be a place not to return to. The "business center" was broken, the carpeting is tired, the cleaning staff is pathetic, and the front desk average. Oh, and the breakfast buffet! When was the last time you actually had s.o.s.? Seriously, it was served here for breakfast! Not good.
Stayed here one night traveling through the state. I read reviews on TA before booking and figured it can't be "too far off" TA reviewers. Its OLD, no getting around that. The front desk was pleasant and the breakfast was pretty good. The nice lady working the breakfast was really hustling, did a real nice job. The room was old but the bed was very comfy. I did find some hairs in the hand towels, not ours. The carpeting in the hallways are aweful, dirty and worn. Why in the world in the year 2017 would a hotel offer smoking rooms? Although they were all the way at the end of hallway you could smell it when getting ice. People in bare feet should not be allowed in the breakfast area. GROSS!! We did order dinner in from a local Italian place Gioninos and I have to say that made our stay better. Late that night 2am there was some activity going on outside in the parking lot, don't know what but nothing good happens at 2 am. Although the bed was very comfy it was way to high for my wife whom is in a wheelchair. We didn't say anything we were there only one night and wanted to get in and out.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Kingwood Center, Quality Inn & Suites North is within 3 miles (5 km) of Oak Hill Cottage. This 114-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Also near this Mansfield hotel are Little Buckeye Children's Museum and Richland Carrousel Park.
Start your day off right with a free buffet breakfast.
All 114 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and free bottled water are other standard amenities.
Guests staying at Quality Inn & Suites North enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 121 reviews