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Sofitel Philippine Plaza Manila

5.0 out of 5.0

Sofitel Philippine Plaza Manila

5.0 out of 5.0

Recent guest reviews

Lobby, pool area, bkfst and dinner buffet were great! Room was worn out, old and soiled. Moldy showers and stained old bedsheets. Ants were present on the desk and in the bathroom.

We had a great view, hotel was old but clean and well maintained

Place is clean but still an old renovated place, rooms are usually smaller than I expected for the price. Please don’t be fooled by very expensive buffet that they have because there’s nothing special about it. The second day of our stay the place was packed and feels like eating in a mall’s food court.

Good location. Nice pool with Manila bay view. Service was excellent.

Great service, truly one of a kind luxury hotel. Food is not extraordinary but what you are paying for is the ambiance and experience. Water park is awesome for families with small kids.

Very nice and friendly staff. Awesome hotel and it’s very clean

It took us 5 hours after our check in time just to get a room, very poorly managed hotel. I asked for extra pillows, towels and blankets none of them was granted, told me they ran out. I was shocked I payed $200 a night just for this type of service.

The outdoor buffet was a hit for my guests on my bday party. The pool was refreshing. And the views of the bay was beautiful. The staff was very good. One server in parrticular at the Spiral buffet was excellent. Ask for her tables her name is Miles. She will take care of you.

Older hotel. 80’s vibes. Friendly, helpful staff. Beautiful hotel grounds.

It was great experienced for me again to come back.I was here 7 years ago there is no buffet yet on that time, i was thrilled of youf arrangement.Good job!

Beautiful hotel with a beautiful view. Reception was exceptional and staff very friendly. Buffet was excellent with a lot of food selections.

Check in not good. 1st room smelled like smoke, 2nd room was occupied, and when we opened the door with our key, people in the room were surprised. Final got a room after 3 tries.

Great facility. Excellent food at the Spiral buffet. Room service food was also great. I would definitely come back next time I’m in Manila. I enjoyed the Christmas celebration with freshly roasted chestnuts and traditional holiday food served within the hotel. Breakfast at the Spiral includes tofu pudding- Taho served by a gentleman wearing traditional costume and carrying it in the customary two container, carried over the shoulder. We really enjoyed it and it’s so popular, it runs out quickly. The hotel is a 10 min drive to the airport and has shuttle service to the Mall of Asia for shopping. It’s location is very convenient.

Very secured, it's hard togo to another floor go visit a fsmily member in another floor

The customer service at the Sofitel was absolutely outstanding. They made me and my wife feel very special. Loved the breakfast service. The only regret we have is that we could only stay here one day before our next flight (was supposed to be a 2 day stay but our airline flight was late)

CCP Complex, Roxas Boulevard Pasay Manila

Hotel highlights

  • Walking distance to Manila Bay and Philippine International Convention Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Sofitel Philippine Plaza Manila places you next to Manila Bay and within a 5-minute walk of other popular sights like Philippine International Convention Center. This 609-room, 5-star hotel has a golf course, a full-service spa, and 4 restaurants.


Dining

Relish the international cuisine at Spiral Manila, one of 4 onsite restaurants, which serves breakfast, brunch, lunch, and dinner, or enjoy the ocean views at Sunset Bar. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

An LCD TV comes with cable channels and a DVD player, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a refrigerator, and a minibar.


Property features

Guests of Sofitel Philippine Plaza Manila have access to a golf course, a full-service spa, and an outdoor pool. Parking is PHP 100 per day (PHP 400 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for PHP 1845 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Suite

King 1 | Sleeps 4

Junior Suite (Family, City or Bay view)

King 1 | Sleeps 4

Luxury Room, 1 King Bed (City or Bay View, Club Access)

King 1 | Sleeps 4

Luxury Room (City or Bay View)

King 1 | Sleeps 4

Guest reviews for Sofitel Philippine Plaza Manila

Everyone (30) Couples (5) Family (12) Other (3)
1
Family with small children

Lobby, pool area, bkfst and dinner buffet were great! Room was worn out, old and soiled. Moldy showers and stained old bedsheets. Ants were present on the desk and in the bathroom.

By on Jun 29, 2019

Review comment responded on Jul 2, 2019

Bonjour Valued Guest, We are truly saddened by the unfortunate circumstance that had happened during your stay. Rest assured that this is not of our standard, and we already taking appropriate action to address the matter. I hope that this will not deter you from coming back to Sofitel Manila and we hope to be of service to you again in the near future. Sincerely, Dey Medina Quality Officer

5
Families

We had a great view, hotel was old but clean and well maintained

By on Jun 11, 2019

Review comment responded on Jun 13, 2019

Dear Valued Guest, Bonjour Mabuhay! Thank you for taking the time to answer this survey. We are delighted to receive such wonderful score from valued guest like you. We hope to hear more details about your recent stay. Please do not hesitate to reach out should you plan to go back here in the near future. Sincerely,

2
Families

Place is clean but still an old renovated place, rooms are usually smaller than I expected for the price. Please don’t be fooled by very expensive buffet that they have because there’s nothing special about it. The second day of our stay the place was packed and feels like eating in a mall’s food court.

By , from Roseville, CA on Jun 2, 2019

Review comment responded on Jun 6, 2019

Dear Joey, Bonjour Mabuhay! We truly appreciate you taking the time to share with us your detailed personal experience here in Sofitel Manila. We are unhappy to know that such inconveniences occurred during your stay here in Sofitel Manila. Rest assured that this is not what our brand is known for. This has already been discussed with the concern manager to avoid recurrence of the matter. Sincerely,

4
Family with small children Families

Good location. Nice pool with Manila bay view. Service was excellent.

By on May 15, 2019

Review comment responded on Jun 6, 2019

Dear Debbie, Bonjour Mabuhay! It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest products and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us and the food in our outlets. All of your kinds will be provided to encourage all our ambassadors to strive for excellence. We are looking forward to be of service to you again soon! Cheers!

5
Family with small children Families

Great service, truly one of a kind luxury hotel. Food is not extraordinary but what you are paying for is the ambiance and experience. Water park is awesome for families with small kids.

By , from Westfield Indiana on May 15, 2019

Review comment responded on Jun 6, 2019

Dear Maria, Bonjour Mabuhay! Wow! It is flattering to know that you had a magnifique experience. It is our commitment to provide only the finest of service that is due to our valued guests, like you. Your comments will be shared with the whole team as an inspiration in continuing the excellent service that the Sofitel brand is known for. We are looking to welcome you back. Will you be back soon? Cheers!

5
Everyone

By on May 12, 2019

Review comment responded on Jun 6, 2019

Dear Valued Guest, Bonjour Mabuhay! Thank you for taking the time to answer this survey. We are delighted to receive such wonderful score from valued guest like you. We hope to hear more details about your recent stay. Please do not hesitate to reach out should you plan to go back here in the near future. Sincerely,

5
Everyone

Very nice and friendly staff. Awesome hotel and it’s very clean

By on May 12, 2019

Review comment responded on Jun 6, 2019

Dear Valued Guest, Bonjour Mabuhay! It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest products and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us and the food in our outlets. All of your kinds will be provided to encourage all our ambassadors to strive for excellence. We are looking forward to be of service to you again soon! Cheers!

1
Family with small children

It took us 5 hours after our check in time just to get a room, very poorly managed hotel. I asked for extra pillows, towels and blankets none of them was granted, told me they ran out. I was shocked I payed $200 a night just for this type of service.

By on Apr 25, 2019

Review comment responded on Jun 20, 2019

Dear Valued Guest, Bonjour Mabuhay! We are truly saddened by the unfortunate circumstance that had happened during your stay. Rest assured that this is not of our standard, and we already taking appropriate action to address the matter. I hope that this will not deter you from coming back to Sofitel Manila and we hope to be of service to you again in the near future. Sincerely,

5
Families Families

The outdoor buffet was a hit for my guests on my bday party. The pool was refreshing. And the views of the bay was beautiful. The staff was very good. One server in parrticular at the Spiral buffet was excellent. Ask for her tables her name is Miles. She will take care of you.

By on Apr 1, 2019

4
Families Families

Older hotel. 80’s vibes. Friendly, helpful staff. Beautiful hotel grounds.

By on Mar 18, 2019

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.