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Sofitel Philippine Plaza Manila

5.0 out of 5.0

Recent guest reviews

Beautiful place for a wedding. Watch out however. You will pay $50 for your breakfast buffet and and whopping $65 for dinner buffet. We ordered a plate instead of the rip off buffet and got sick on the fish they served. My fiance we stomach sick throughout the wedding and i was stomach sick for a full night. Everything is a rip-off. Way way too much charge to justify.

We were given promo packages but it was not Cleared and prices didn't truly reflected due to clauses or fine print. Once you missed the promo description the prices are outrageous! Unreasonably high! It's almost like they want to trick you so they can charge you more.

Great stay, nice,very nice. Polite staff. Awesome view of the ocean and sunset.

Great location near Mall of America and the restaurants and bars along the bay. Also just a short drive from the airport. Nice pool area with an open area along the bay to watch sunsets. Has pretty much everything...

Fabulous food and facilities. Great location by the port of Manila and near to the Convention Centre; World Trade centre and cultural centre. Not far from Nino Aquino airport.

The room we checked into initially smelled like mold. The staff did a great job by moving us to another room the following day. The Buffett was great but on the pricy side. Overall a great experience

It!s a nice hotel but was crowded and some facilities were closed due to an event when we checked in. Concierge was a bit slow but can be trusted. Customer contact service was excellent, even just through email.

Loved my time at the Sofitel and would have no hesitation to return there. I could have been anywhere as really was self contained paradise. Excellent facilities and I never felt I needed to or wanted to go anywhere else . Great restaurants and outdoor facilities and the staff were so friendly and helpful. They helped make my experience so special.

Hotel was extremely nice. Service was great, Staff very friendly and helpful.

The hotel was short staffed during one of its busiest season. We were there Christmas of 2014 and the time it took for us to get checked in was ridiculous - around 90 minutes!! The shower in our room has to be hand held to be used, otherwise you won't be able to use the shower. So imagine showering holding the shower on one hand and the soap on the other???

Happy and memorable. But i got sick for 3days after eating from their restaurant. Overall we enjoyed it with my wife except the food.

I have 4 rooms booked and we arrived at around 1:30 pm. We were allowed to register but the rooms were not released as the check in time was at 2:00 pm. So we grabbed a late lunch and came back at 4:00 pm and the rooms were still not ready!! I was upset because the other guests who were just arriving got their rooms before us who arrived and registered at 1:30 pm. Finally at around 4:45 pm we were called and were given our room keys. The hotel was very crowded and the staff were ill prepared to handle the busy holiday season. One last thing, the shower head had to be hand held while showering as it can not be adjusted while in use. Imagine holding the shower in one hand and the soap on the other while showering??? That wouldn't be a problem if you have 3 hands.

Attentive and helpful staff, big swimming pool and had a nice view.

Staff and hotel was great. But the food was pricey.

Very opulent hotel and conveniently located to the airport and Mall of Asia and other important landmarks. Like the city of Manila though, the hotel was very crowded and noisy; so really didn't have the romantic evenings I had anticipated. The staff is well trained with the meet and greet protocol which of course transpires into the wholeness of hospitality and return visits. A little too pricey of a stay after experiencing upsales, taxi fare standards, and in- house dining. The room was not thoroughly cleaned and I did a room move due to pre-event construction ( around the clock). The thing that stands out most was the view of bay and city. I am undecided about a return stay on my next visit.

The hotel was very well decorated and the staff is really friendly.

This appears to be an excellent hotel, but the bottom line of this place is to make money however possible off of you. The US Dollar to Peso rate wasn't even close to the going rate short changing you...if you exchanged there. Things are over priced in the hotel. Example a San Miguel Beer is 20 Peso at a store. At the hotel it was 200 Peso a 100X mark up which is crazy! Places I ate out at it was 50-100 Peso. Seems to be confusion across the board with the staff on various rules of the hotel in which I incurred a lot of hotel costs added on to my bill which I believed doubled it. Waiting on my credit card statement. Sorry I really don't have much positive to stay. The hotel's outrageous prices and staff not knowing what the hotels own rules are won't have me coming back when I return in a few months and I wouldn't suggest to anyone.

Hotel was spotless,awesome garden and pool area.

Hotel staff is very professional and friendly, will take the extra step to make your stay enjoyable. Breakfast buffet is awesome and outside view while dinning is incredible.

The Hotel Sofitel was nice , but for a five star hotel could stand for more regular upkeep. Good value for the money and mostly geared towards business travelers. About 20 minutes from the airport and a 20 minute taxi ride (depending on traffic) from attractions in Makati.

CCP Complex, Roxas Boulevard Pasay Manila

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Sofitel Philippine Plaza Manila places you within 2 miles (3 km) of popular sights like SM Mall of Asia and Baywalk. This 609-room, 5-star hotel has a full-service spa, a casino, and 4 restaurants. Located centrally in Pasay, it's also close to Rizal Park and San Agustin Church.


Dining

Relish the international cuisine at Spiral Manila, one of 4 onsite restaurants, which serves breakfast, brunch, lunch, and dinner, or enjoy the ocean views at Sunset Bar. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 609 air-conditioned rooms provide balconies, refrigerators, and minibars. Guests can expect wired Internet, free WiFi, and LCD TVs with cable channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free bottled water are also available.


Property features

Guests of Sofitel Philippine Plaza Manila have access to a full-service spa, a casino, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (PHP 400 per day)—also useful is an airport shuttle (available on request) for PHP 1840 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Superior Room, 2 Twin Beds

Twin 2 | Sleeps 2

Luxury Room, 1 King Bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed, City View

King 1 | Sleeps 3

Luxury Room, 1 King Bed (Club)

King 1 | Sleeps 3

Guest reviews for Sofitel Philippine Plaza Manila

Everyone (8) Couples (5) Family (4) Other (3)
3

wedding venue

Everyone

Beautiful place for a wedding. Watch out however. You will pay $50 for your breakfast buffet and and whopping $65 for dinner buffet. We ordered a plate instead of the rip off buffet and got sick on the fish they served. My fiance we stomach sick throughout the wedding and i was stomach sick for a full night. Everything is a rip-off. Way way too much charge to justify.

By , from Colorado, USA on Oct 13, 2017

3

restaurant charges are outrageous !

Everyone

We were given promo packages but it was not Cleared and prices didn't truly reflected due to clauses or fine print. Once you missed the promo description the prices are outrageous! Unreasonably high! It's almost like they want to trick you so they can charge you more.

By , from orange county on Sep 28, 2017

5
Everyone

Great stay, nice,very nice. Polite staff. Awesome view of the ocean and sunset.

By , from Louisville on Jul 27, 2017

4

great location!

Everyone

Great location near Mall of America and the restaurants and bars along the bay. Also just a short drive from the airport. Nice pool area with an open area along the bay to watch sunsets. Has pretty much everything...

By , from New England on Jul 26, 2017

5

good location next to port and harbour of manila.

Everyone

Fabulous food and facilities. Great location by the port of Manila and near to the Convention Centre; World Trade centre and cultural centre. Not far from Nino Aquino airport.

By on Mar 6, 2017

5

nice hotel. great location.

Everyone

The room we checked into initially smelled like mold. The staff did a great job by moving us to another room the following day. The Buffett was great but on the pricy side. Overall a great experience

By , from Philly on Jan 20, 2017

4
Everyone

It!s a nice hotel but was crowded and some facilities were closed due to an event when we checked in. Concierge was a bit slow but can be trusted. Customer contact service was excellent, even just through email.

By on Dec 14, 2016

5

fully contained piece of paradise in manilla

Everyone

Loved my time at the Sofitel and would have no hesitation to return there. I could have been anywhere as really was self contained paradise. Excellent facilities and I never felt I needed to or wanted to go anywhere else . Great restaurants and outdoor facilities and the staff were so friendly and helpful. They helped make my experience so special.

By , from Melbourne Australia on Sep 18, 2016

5

very nice hotel

Singles

Hotel was extremely nice. Service was great, Staff very friendly and helpful.

By on Jul 16, 2015

2

surprisingly unpleasant

Couples

The hotel was short staffed during one of its busiest season. We were there Christmas of 2014 and the time it took for us to get checked in was ridiculous - around 90 minutes!! The shower in our room has to be hand held to be used, otherwise you won't be able to use the shower. So imagine showering holding the shower on one hand and the soap on the other???

By on Apr 6, 2015