Great breakfast, comfortable room, great pools, good location. We enjoy this place a lot.
We love staying here every time we are in Manila. it’s very close to shopping, dining, and airport. The buffet breakfast is excellent, served in the world famous Spiral buffet in the hotel.
Staff was friendly and the pool area was nice. Some of the rooms are a bit outdated and could use some renovation. The location was great, walking distance to Starbucks, a 7eleven and fast food eateries. Less than 20min Drive to Makati and other tourist areas.
The staff provided excellent service before, during and after our daughter's wedding reception and during our stay at the hotel.
You have so many hidden charges that surprises the customers when they check in. And the amount is not reasonable for the stay. The ladies on the front desk are not friendly. They don't even smile and explain the charges better. The carpets on the hallways are bulging and are coming off the floor. The carpets inside the room is so dirty and they don't even vacuum the carpet.
The service is superb and very nice pool specially the kids pool.The view is very nice relaxing .
Service is pretty bad we were requesting just for a spoon and fork but roomservice wont grant it unless you purchase something at restaurant or roomservice. I work also at hospitality industry this not how we treat guest atleast give a option not just say its not possible because we didn't buy food at your property. This is not acceptable wont recommend this to anyone. I stayed to alot of Hilton property and never experience this type of service.
Thank you for saving my Mom’s belongings and hopefully we can pick it up this week once we’re back in town.
Without a doubt it was the entire staff. Excellent!
Lobby, pool area, bkfst and dinner buffet were great! Room was worn out, old and soiled. Moldy showers and stained old bedsheets. Ants were present on the desk and in the bathroom.
We had a great view, hotel was old but clean and well maintained
Place is clean but still an old renovated place, rooms are usually smaller than I expected for the price. Please don’t be fooled by very expensive buffet that they have because there’s nothing special about it. The second day of our stay the place was packed and feels like eating in a mall’s food court.
Good location. Nice pool with Manila bay view. Service was excellent.
Great service, truly one of a kind luxury hotel. Food is not extraordinary but what you are paying for is the ambiance and experience. Water park is awesome for families with small kids.
Very nice and friendly staff. Awesome hotel and it’s very clean
It took us 5 hours after our check in time just to get a room, very poorly managed hotel. I asked for extra pillows, towels and blankets none of them was granted, told me they ran out. I was shocked I payed $200 a night just for this type of service.
Sofitel Philippine Plaza Manila places you next to Manila Bay and within 2 miles (3 km) of other popular attractions like SM Mall of Asia. This 5-star hotel has 609 guestrooms and offers an outdoor pool, a gym, and a 24-hour business center.
Enjoy dining at the hotel's 2 onsite restaurants: Spiral Manila specializes in international cuisine and serves brunch, lunch, and dinner; Sunset Bar offers relaxing ocean views. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 609 rooms feature balconies, refrigerators, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with WiFi and free wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free newspapers, safes, and phones.
Sofitel Philippine Plaza Manila features an outdoor pool, a children's pool, and a gym. You can take advantage of limited parking, along with an airport shuttle (available 24 hours) for PHP 1900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Great breakfast, comfortable room, great pools, good location. We enjoy this place a lot.
We love staying here every time we are in Manila. it’s very close to shopping, dining, and airport. The buffet breakfast is excellent, served in the world famous Spiral buffet in the hotel.
Staff was friendly and the pool area was nice. Some of the rooms are a bit outdated and could use some renovation. The location was great, walking distance to Starbucks, a 7eleven and fast food eateries. Less than 20min Drive to Makati and other tourist areas.
The staff provided excellent service before, during and after our daughter's wedding reception and during our stay at the hotel.
You have so many hidden charges that surprises the customers when they check in. And the amount is not reasonable for the stay. The ladies on the front desk are not friendly. They don't even smile and explain the charges better. The carpets on the hallways are bulging and are coming off the floor. The carpets inside the room is so dirty and they don't even vacuum the carpet.
The service is superb and very nice pool specially the kids pool.The view is very nice relaxing .
Service is pretty bad we were requesting just for a spoon and fork but roomservice wont grant it unless you purchase something at restaurant or roomservice. I work also at hospitality industry this not how we treat guest atleast give a option not just say its not possible because we didn't buy food at your property. This is not acceptable wont recommend this to anyone. I stayed to alot of Hilton property and never experience this type of service.
Thank you for saving my Mom’s belongings and hopefully we can pick it up this week once we’re back in town.
